Epsilon Interview Questions & Reviews
Getting an Interview
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Business Analyst Interview (Neutral Experience; Average Interview)
I applied through college or university and interviewed at Epsilon.
Interview Details Interviewer was very friendly and welcoming. I thought it was going well-the questions mostly involved behavioral situations and my resume- but after the interview, they never sent any rejection letter, which was really annoying.
Interview Question – Nothing too unexpected. Just be prepared to explain your experiences working with data in general, in classes or internships. Ultimately, I think I didn't have enough of the type of experience they wanted. Answer Question
Senior Business Systems Analyst Interview (Negative Experience; Average Interview)
I applied online and the process took 3 weeks - interviewed at Epsilon in June 2014.
Interview Details Most terrible recruitment experience. If the HR department reflects the company, I am definitely going to a company that does not value my time.
I was contacted by email by HR and then the recruiter I was assigned to did not reach out. A week later I was sent a follow up email and I said I had not heard from the recruiter. Recruiter called at 8am on a Monday and I called within 5 minutes later and no response. On that Friday, I called again to follow up and he said my resume looked good and he was asking a team if they wanted to interview me. A week went by and no call, so I called him again and he said they were interested and they wanted to schedule an interview. There was no qualifying or interviewing from HR. So far I have called to follow up each time- the HR recruiter did not call me.
I had an additional interview set up with another team as well for that day through a networked contact.
I received an email with no instructions just an address. I responded to the email and asked for more instructions and for details about who I was meeting with and I received no response.
When I got on site- it took over 30 minutes to find the recruiter. I'll mention that they were moving offices, but this is not a valid excuse and here's why. I called his office number, cell number and emailed him and let him know I was there. When he did show up- I asked him where we needed to go and who we were meeting with. He said he didn't know and we needed to go to his desk to find out where and who. Luckily, the interviewer called my cell directly since it appeared I was late. Interviewer was able to give me directions to the meeting room. After the meeting, I asked where my second interview was and there were no details communicated.
I tracked down the recruiter again by calling and emailing and no response. I saw him hanging out with friends in the lobby and I walked over to him and asked where my second interview was. Again, he said he said he did not know. He went up to his desk and 20 minutes later, came down and said "Oh looks like they are out of town. If they want to talk to you we will get you out here again."
I have not heard from the recruiter and I have no interest in pursuing this opportunity.
Interview Question – Nothing very difficult, thought it was odd that when I asked questions the interview said "Oh I didn't know you were going to ask questions." Answer Question
Associate Account Executive Interview (Neutral Experience; Average Interview)
I applied through college or university and the process took 5 weeks - interviewed at Epsilon.
Interview Details There was an initial phone screen that led to an on-site interview with 4 other college seniors from university recruiting processes. Current position holders answered questions for 10 minutes about anything the interview group was curious about and each interviewee was sent to a room to be interviewed by 5 different employees in various areas of the company including account management. Questions were varied and mainly behavioral.
Interview Question – Questions about fitting in specifically in the department within the large and multi-faceted company View Answer
Senior Strategy Director Interview (Neutral Experience; Average Interview)
I applied online and the process took 2 months - interviewed at Epsilon.
Interview Details The interview process was unclear. Based on initial conversation with the recruiter, it included some phone interviews and an in person in the office with the team I would potentially work with. However, it was haphazard and seemed like they added a presentation request at the last minute.
After four phone interviews including two client services SVP and two with a Sr. Strategy Director (who requested the presentation for the second phone meeting, it seemed on a whim), the process went dead. This does not include the recruiter screening. No explanation was given of how they decided I was not a fit etc. The presentation received positive feedback and they indicated they would invite me in for an in person meeting in the local office. But there was never any response after that. This proved that they weren't the right company for me. They lacked transparency and basic professional courtesy, in my opinion.
Interview Question – Last minute request for a presentation to be turned around in 3 days.
Question unrelated to the posted role and expected responsibilities. View Answer
BSA Interview (Negative Experience; Easy Interview)
I applied online and interviewed at Epsilon.
Interview Details Phone interview with HR, in-person interview with 3 people. Everyone was very nice and the interview went well. Contacted by the same HR person in a couple of days who said that the interview went well and they will be reaching out with in offer within a couple of days. I contacted her in a few days as a follow-up and because I had 2 other offers on my hands, but never heard from them again. Can't believe how unprofessional the HR department is. If you changed your mind and decided not to make an offer, or even if they didn't like me following up - an email notifying me they won't be extending an offer would be nice.
Interview Question – Nothing difficult or unexpected Answer Question
Analytic Consultant Interview (Neutral Experience; Easy Interview)
I applied online and the process took 1 week - interviewed at Epsilon in March 2014.
Interview Details I applied the job through Linkedin. A recruiter contacted me after one week. He asked me typical HR questions, like why looking for new job, skills, expectation of the position, current salary. Since my current salary is much higher than the salary they offered, he suggested me decline this job. Also, one online SAS test needs to be done before moving forward.
Interview Question – How comfortable with SAS programming? Answer Question
Intern Interview (Positive Experience; Average Interview)
I interviewed at Epsilon in February 2014.
Interview Details Applied through school. Got an email for an interview a week later. Behavioral questions first round, technical the next. Both had two recruiters and me. General questions like "what was something ou overcame" or "what are your weaknesses/strengths"
Interview Question – I don't remember any single question being particularly dfficult Answer Question
Senior QA Engineer Interview (Negative Experience; Average Interview)
I applied through a recruiter and the process took 1+ week - interviewed at Epsilon in September 2013.
Interview Details I was submitted for this by a recruiter. I was then approached by an internal recruiter from Epsilon. Seems the internal recruiter was trying to approach me directly to cut out the recruiter who had submitted me.
Quick phone screen with internal recruiter and then a phone screen with the hiring manager was arranged. The hiring manager called me around 10 or 15 minutes late. It was a release data and the manager was very busy. A few quick questions on my experience and that was it. Phone screen lasted less than 5 minutes. I did not expect to hear anything back. Next day I was contacted by the internal recruiter and told an in-person interview was going to be arranged.
I interview in-person with 4 people. The hiring manager, a development engineer, a QA engineer and the technology lead.
Hiring manager went over the basics of their system and then got into a fair amount of detail on my previous job experience. I worked for a SSL, encryption and code signing vendor. The hiring manager was obviously not technical and could not understand what I had been doing. They got hung up in the mechanics of SSL and I spent far to much time trying to explain to them how SSL and encryption works.
Interview with development engineer was casual with no issues. A few questions on GUI development and that was about it.
QA engineer asked extensive questions about my work with Selenium WebDriver and then a lot of questions on Selenium Grid. As I had no experience with Selenium Grid I was not able to answer some of the questions and this seemed to upset the interviewer. He concluded by asking me some Java questions on Interfaces, multiple inheritance and the difference between static objects and singletons.
The director of technology asked no questions on technology but instead focused on what I wanted in a job, what kind of work environment I liked and other questions like that. It was obvious he was trying to see if I would be a good fit for the team.
I left the interview with the feeling the QA Engineer would not approve of me. I also left with a lot of questions as to if I wanted to even work for Epsilon.
Epsilon never got back to me with any kind of feedback. I was left hanging. Repeated attempts to contact the internal recruiter from Epsilon were ignored. My emails and phone messages were not answered or returned.
Interview Question – I was question extensively on Selenium Grid even though I had no experience with it and freely admitted that. Answer Question
Analyst Interview (Neutral Experience)
I applied online and interviewed at Epsilon.
Interview Details applied online then two weeks after got a call from HR. A week after, I talked to the hiring manager. He asked me a lot of behavior questions. He is nice and very helpful, trying to answer all the questions I have. But to me, this position is more like a programmer job, not "analytical" role. If you like programming, you can try this position.
Interview Question – How do you work with other people? (no difficult questions) Answer Question
Associate Business Systems Analyst Interview (Neutral Experience; Average Interview)
I applied through college or university and the process took 1 week - interviewed at Epsilon.
Interview Details Applied through university's career website (after meeting reps at career fair) and was contacted for a first round interview. There were supposed to be two interviewers but one happened to have a call at the same time as my interview so I only had to deal with one person (this felt like they weren't putting importance on my interview and may have been a disadvantage). The interview was behavioural-based and relatively conversational and interviewer attempted to make it comfortable but seemed very forced.
Interview Question – How would you deal with two managers giving high priority assignments with the same deadline and you can only feasibly accomplish one of the assignments? View Answer
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