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Press Ganey Interview Questions & Reviews

Updated Jul 26, 2014
All Interviews Received Offers

Getting an Interview  

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25%
12%

Interview Experience  

25%
50%
25%

Interview Difficulty  

Average Difficulty
11 candidate interviews Back to all interview questions
Relevance Date Difficulty

Accepted Offer

Neutral Experience

Bilingual Phone Survey Representative Interview

Bilingual Phone Survey Representative

I applied online and interviewed at Press Ganey.

Interview Details Interview process happened in one day. First did a group interview where Human Resources Manager spoke mostly about the company and asked each of us different question. I was with three other people. Second round was individual interviews with two management professionals. Very easy and basic questions to make sure you understood the importance of confidentiality and could handle conflict resolution with callers.

Interview Question – Everything was pretty straightforward   Answer Question

Negotiation Details – No room for negotiation.


Accepted Offer

Neutral Experience

Administrative Assistant Interview

Administrative Assistant

I applied through an employee referral and the process took 6+ weeks - interviewed at Press Ganey.

Interview Details I had to interview with 5 different people,and at the end of it my manager knows nothing about my job. So odd, it took forever!!!

Interview Question – Pretty basic questions...   Answer Question

Negotiation Details – no salary negotion


2 people found this helpful

Declined Offer

Negative Experience

Average Interview

Account Manager Interview

Account Manager

I applied in-person and the process took 3+ weeks - interviewed at Press Ganey.

Interview Details Panel style interview. More like an interrogation and intimidation. Ridiculous. Heard they do not do these any more, but still tag team you with 3 or 4 people.

Interview Question – You have 5 minutes to get as much information about the prospect next to you and then present this person to the group.   Answer Question

Reason for Declining – Not enough pay


1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Senior Software Engineer Interview

Senior Software Engineer
Lexington, MA (US)

I applied through a recruiter and the process took 2 weeks - interviewed at Press Ganey in June 2011.

Interview Details It is composed of the usual phone screens. The next step is a face to face where the candidate is evaluated for basic development skills and personality fit for the intended team.

Interview Question – What is one of your weaknesses and how did you overcome it?   View Answer

Negotiation Details – Pretty much take it or leave it. At the time, I felt that this was the best group of people that I had met during the job search process, the company was doing exciting things so I chose to sacrifice a little money for the expected enjoyment of my work life.


2 people found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Improvement Manager Interview

Improvement Manager
South Bend, IN (US)

I applied through another source and the process took 3 weeks - interviewed at Press Ganey.

Interview Details The interviewing process has changed numerous times during my tenure there and has continued to change; it is constantly being tweaked and modified. Any insight on my interview process would be mostly moot. It was intimidating - it was a panel of the managers where I had to present a few of the reports that, if i were to get the job, would be presenting to the clients. They were looking for presenting skills and personality. Now, however, they look more for healthcare experience, which helps, but is not as critical as the other soft skills. Personally, with the change in their culture, I wouldn't go back to this company if they doubled my current salary. Employee sat has plummeted and for a company that tried to teach other organizations to survey their employees, I found it sad that they didn't last year because the results of the previous year were abysmal.

Interview Question – Again, the process has changed. I had to present THEIR data to a panel of managers - without having any knowledge of the material. It was more for presenting skill, but it was quite intimidating!   Answer Question

Negotiation Details – not much room for negotiation.


1 person found this helpful

Accepted Offer

Neutral Experience

App Developer Interview

App Developer

I applied through an employee referral and interviewed at Press Ganey.

Interview Details They will do a phone interview - then possibly another phone interview - then an interview with manager - then a panel interview with team -

Interview Question – What is your greatest fear in business that you think will keep you from reaching higher levels   Answer Question

Negotiation Details – I accepted their first offer.


1 person found this helpful

Accepted Offer

Neutral Experience

Improvement Manager Interview

Improvement Manager

Interviewed at Press Ganey

Interview Details Phone interviews, webinar presentation, and then an on-site presentation with all day interviews.

Interview Question – Same type of behavior based interview questions.   Answer Question


Accepted Offer

Neutral Experience

Average Interview

Account Manager Interview

Account Manager
South Bend, IN (US)

I applied online and the process took 3 days - interviewed at Press Ganey in July 2009.

Interview Details the interview processed has changed several times over the past two years

Negotiation Details – there is no negotiating salary


1 person found this helpful

Accepted Offer

Neutral Experience

Average Interview

Software Quality Assurance Engineer Interview

Software Quality Assurance Engineer
South Bend, IN (US)

I applied online and the process took 2 weeks - interviewed at Press Ganey in October 2009.

Interview Details I applied by submitting my resume through Monster. No response, but I didn't give up because I thought I seemed like a really good fit for the job. A couple weeks later, I tried again, and this time received a phone call from HR. We did a phone screen, and then later then brought me in for an interview.

Interview Question – If you weren't working in this field, what would be your dream job?   View Answer

Negotiation Details – I did not negotiate. I wish that I would have; I know others that did.


3 people found this helpful

Accepted Offer

Negative Experience

Difficult Interview

Human Resources Interview

Human Resources

I applied online and the process took a day - interviewed at Press Ganey in September 2009.

Interview Details First I had two phone interviews. Next I drove into town, they put me up in a nice hotel. The next day I spent several hours interviewing with several people in different departments. I found the interview process exhausting and Unnecessarily drawn out. For the most part everyone stuck to a script of typical questions. I sensed that most of the people conducting the interview felt stiffeled by having to ask the questions. Some people varied and asked their own style of questions. Everyone was polite and very professional. This is a conservative company. I answered every question to the best of my ability and tried my utmost to remain alert and interested in this archaic interview process.

Interview Questions

  • Please give me an example of where you have failed or received some negative feedback in some aspect of your job performance. What did you do to try to correct this failure and what resulted from your actions?   Answer Question
  • Give me some examples of how an organization you’ve worked for has benefited from something new that tried on the job.   Answer Question

Negotiation Details – My offer came well below what the market will offer so I negotiated other perks to make the offer more suitable. Know the market, know your position and if it is valued within the company. Some positions are more valuable to the company than others. My position was not a direct contributor so it was not as valuable say as a Sales Executive would be. I knew what I could or couldn't negotiate with my given role. In the end I feel that Press Ganey was fair and flexible with regards to my offer.

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