ACS International

  www.acs-intl.com
  www.acs-intl.com
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ACS International Reviews

24 Reviews
2.6
24 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ACS International CEO and CTO Milan S. Patel
Milan S. Patel
7 Ratings

8 Employee Reviews Back to all reviews

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  1.  

    It is a good work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Houston, TX (US)
    Current Employee - Anonymous Employee in Houston, TX (US)

    I have been working at ACS International

    Pros

    It provides good pay. Good benefits and nice people.

    Cons

    The hours and the time off.

    Advice to ManagementAdvice

    Learn the basics of the job.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Not a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Vice President
    Former Employee - Vice President

    I worked at ACS International

    Pros

    High Pay. Health benefits were competent when compared to others in the industry. Retirement benefits were weak. The key factor in working for ACS is to come in with a contract.

    Cons

    Poor working conditions. Very little opportunity for growth or advancing your knowledge regarding industry and technical issues. Very much a "good old boys club".

    Advice to ManagementAdvice

    The company needs to focus on getting a more informed and engaged work force. ACS makes it very difficult to accomplish goals.

    Doesn't Recommend
    No opinion of CEO
  3.  

    This job is so repetitive I felt like I was working on an assembly line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Care Agent  in  Cary, NC (US)
    Former Employee - Customer Care Agent in Cary, NC (US)

    I worked at ACS International

    Pros

    Training is the best part of the job. It was like going to comedy relief everyday while methods were highly effective for learning also. With the large group of employees, you were bound to find a small group that you could really 'click' with which made the job more tolerable. Managers are also in the same boat with the lower level employees so many are able to relate to challenges and can be helpful. EEO employer.

    Cons

    The shifts are scheduled at odd hours which can pose some difficulty for parents. The work is repetitive, some areas are congested and dirty, and some of the managers are uneducated and present themselves as such. EEO employer.

    Advice to ManagementAdvice

    For those managers who disrespect employees with disparaging remarks, try something different, try kindness. You'd be surprised with how it makes you feel at the end of the week and the improved performance of your unit.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Not a great place for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Systems Administrator  in  Atlanta, GA (US)
    Current Employee - Systems Administrator in Atlanta, GA (US)

    I have been working at ACS International

    Pros

    Benifits are not bad and people are easily approchable

    Cons

    No proper communication from Senior mgmt.
    Always surprises.
    No information sharing

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Short-lived

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Care Assistant
    Former Employee - Customer Care Assistant

    I worked at ACS International

    Pros

    The company is financially strong and has a bright future

    Cons

    The rewards don't translate to competitive pay or advancement opportunity.

    Advice to ManagementAdvice

    Become more involved in the upside triangle support system that's touted as critically important.

    Doesn't Recommend
    Approves of CEO
  7.  

    fun place to work, very low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Advisor
    Current Employee - Advisor

    I have been working at ACS International

    Pros

    Fun helping customers with problems.

    Cons

    Very low pay, too much control.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Poor Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Financial Aid Officer  in  Tempe, AZ (US)
    Current Employee - Financial Aid Officer in Tempe, AZ (US)

    I have been working at ACS International

    Pros

    Advancement Possibilities within the company.

    Cons

    quick to discharge for various reasons.

    Advice to ManagementAdvice

    Better training program

    Doesn't Recommend
    Disapproves of CEO
  9. 1 person found this helpful  

    Stable ...but at the prices of your values?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Torrance, CA (US)
    Former Employee - Anonymous Employee in Torrance, CA (US)

    I worked at ACS International

    Pros

    Great people to work with
    Stable ...doing well financially

    Cons

    No work/life balance
    Lack of understanding of technology

    Advice to ManagementAdvice

    Stop micromanaging - set the vision, measure results

    No opinion of CEO

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