Alaska Airlines

  www.alaskaair.com
  www.alaskaair.com

Alaska Airlines Reviews

Updated 8 October 2014
Updated 8 October 2014
83 Reviews
3.6
83 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
37 Ratings

Review Highlights

Pros
  • The flight benefits was the best part of the job (in 14 reviews)

  • They have great Travel benefits (in 9 reviews)


Cons
  • Very odd shift work and starting pay is low (in 6 reviews)

  • Poor pay and horrible schedules all based on seniority (in 3 reviews)

More Highlights

31 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aircraft Maintenance Technician in Seattle, WA (US)
    Current Employee - Aircraft Maintenance Technician in Seattle, WA (US)

    I have been working at Alaska Airlines full-time (more than 3 years)

    Pros

    Very organized company, good co-workers (some)

    Cons

    No one seems to be on the same page past working on the aircraft, to many differences at various stations

    Advice to ManagementAdvice

    Have rotating schedules for employees with children because making people work the entire weekend and manage to try to spend time is impossible, family values are not valued by upper management.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company with employees who care and a bright future ahead!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Level Manager in Seattle, WA (US)
    Current Employee - Middle Level Manager in Seattle, WA (US)

    I have been working at Alaska Airlines full-time (more than 10 years)

    Pros

    Consistent profits and bonus payout each year. Great PTO program. Senior leadership is very visible and the company cares what employees think and looks for ways to constantly improve the work/life balance. Well run, great operational performance and pride in remaining an independent airline.

    Cons

    Salary is very average and limited career growth potential once you reach a certain level. Middle management can be a frustrating place at times because of the need to appease senior leaders who can be very "hands on."

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    People oriented company, Profit oriented IT division

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Airlines as a contractor

    Pros

    Feels like family. Small company with sweet dramas. People oriented company

    Cons

    IT has a very top-down/ comman & control culture. Not just the leadership, but also people in general.

    Advice to ManagementAdvice

    Engage, inspire and motivate people. Trust them. They are all intellegent!

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 5 people found this helpful  

    Fast Paced, High Pressure Environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Airlines full-time

    Pros

    Lots of interesting people, great travel benefits, extensive route network can literally take you places you never thought you would go.

    Cons

    Very high stress environment, with long hours and an expectation that salaried employees will work 50-60 hours a week most of the time. The airline industry as a whole is very competitive and cost-conscious, and Alaska is no exception. Do not expect great benefits / perks, outside of the travel benefits (which can be hard to take advantage of). Pay is generally below market when compared to other Seattle-area companies, but is probably in line with other airlines.

    Doesn't Recommend
    Approves of CEO
  6. 2 people found this helpful  

    I had a positive experience with Alaska Airlines.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Airlines

    Pros

    The training from my position as a flight attendant was very complete and comprehensive. The groundcrew and the aircrews work together well as teams and it made the work so much easier.

    Cons

    My only complaint was that I was going to call and did not move up very much because they were not hiring so it was difficult to be on reserve all the time and have a personal life.

    Advice to ManagementAdvice

    As a flight attendant on reserve it would've been nice to have been able to trade days off more easily. I also would've liked to of known my manager a little better.

  7. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CARGO in Seattle, WA (US)
    Current Employee - CARGO in Seattle, WA (US)

    I have been working at Alaska Airlines full-time (more than 3 years)

    Pros

    Alaska Airlines is a great company to work for. Lots of opportunities to advance. Wonderful travel benefits as long as your flexible.

    Cons

    Flight benefits can be difficult to use. Everything from shifts, vacation, & flight benefits are based on seniority.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Fun job overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Anchorage, AK (US)
    Current Employee - CSA in Anchorage, AK (US)

    I have been working at Alaska Airlines part-time (more than 10 years)

    Pros

    Great coworkers. Nice travel benefits. Works well around my family but I have been there a long time. Much better than a desk job, always busy. (sometimes too busy)

    Cons

    Busy and often understaffed. Having to work with the public can be a challenge at times. Very odd shift work and starting pay is low. Always new things to learn which can be both good and bad. Flights are full, harder to fly standby.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Great people and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA (US)
    Former Employee - Anonymous Employee in Seattle, WA (US)

    I worked at Alaska Airlines as a contractor (more than an year)

    Pros

    Alaska has a cadre of loyal, long term employees which speaks well of the company. The culture is generally open and collaborative which makes it easy to come to work every day. They use the PTO model instead of dividing the world into vacation and sick time. Bravo.

    Cons

    Less than market compensation.is the biggest drawback, but less so in IT. Travel benefits make up for that though.

    Advice to ManagementAdvice

    Keep doing what you're doing. Running a *profitable* airline these days is something to brag about!

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Seattle, WA (US)
    Current Employee - Flight Attendant in Seattle, WA (US)

    I have been working at Alaska Airlines full-time (more than an year)

    Pros

    Love the travel benefits. Sitting on the beach is great!

    Cons

    Pay isn't the best. Going to lame places or having to fly on your day off can be the worst.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Over the top, family-knit tight, team environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Jose, CA (US)
    Former Employee - Customer Service Representative in San Jose, CA (US)

    I worked at Alaska Airlines part-time (more than 3 years)

    Pros

    Employee's really do care about the customers and definitely travel experience is wonderful. The friendships turn into close family protective committed unity. The bond of love for work and family carries the work load pass the above and beyond mark. Truly the foundation of Alaska Airline holds true today! Caring, Customer Service, and Loyalty that's Alaska.

    Cons

    The stress of the airline business is the reality at Alaska as well.
    Pilot strikes cause delays or cancelation and that makes the public
    very stressful to work with, which robs the whole travel experience
    awful.

    Advice to ManagementAdvice

    Continue to acknowledge the efforts and hard work the employees do. Add bonus's and incentives to help compensate to harshness of the stress the public puts on the employees.
    Give back upgrade decision making to employees to customers to bring back repeat business. It's the little things that count!!

    Recommends
    Positive Outlook
    Approves of CEO

Alaska Airlines Photos

A Flight Departing from Honolulu
Designed to Explore
Designed to Explore

+ Add Photo

Work at Alaska Airlines? Share Your Experiences

Alaska Airlines

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.