Alaska Airlines
3.3 of 5 62 reviews
www.alaskaair.com Seattle, WA 5000+ Employees

Alaska Airlines Reviews

Updated Mar 16, 2014
Alaska Airlines – US – “A Flight Departing from Honolulu”

All Employees Current Employees Only

3.3 62 reviews

                             

91% Approve of the CEO

Alaska Airlines President & CEO Bradley D. Tilden

Bradley D. Tilden

(23 ratings)

71% of employees recommend this company to a friend
23 Employee Reviews Back to all reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Great company

Flight Attendant (Current Employee)
Seattle, WA (US)

I have been working at Alaska Airlines full-time for more than a year

ProsLove the travel benefits. Sitting on the beach is great!

ConsPay isn't the best. Going to lame places or having to fly on your day off can be the worst.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Over the top, family-knit tight, team environment.

Customer Service Representative (Former Employee)
San Jose, CA (US)

I worked at Alaska Airlines part-time for more than 3 years

ProsEmployee's really do care about the customers and definitely travel experience is wonderful. The friendships turn into close family protective committed unity. The bond of love for work and family carries the work load pass the above and beyond mark. Truly the foundation of Alaska Airline holds true today! Caring, Customer Service, and Loyalty that's Alaska.

ConsThe stress of the airline business is the reality at Alaska as well.
Pilot strikes cause delays or cancelation and that makes the public
very stressful to work with, which robs the whole travel experience
awful.

Advice to Senior ManagementContinue to acknowledge the efforts and hard work the employees do. Add bonus's and incentives to help compensate to harshness of the stress the public puts on the employees.
Give back upgrade decision making to employees to customers to bring back repeat business. It's the little things that count!!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Great company with outstanding values

CSA (Current Employee)
Anchorage, AK (US)

I have been working at Alaska Airlines full-time for less than a year

ProsAmazing benefits and people to work with

ConsPoor pay and horrible schedules all based on seniority

Advice to Senior ManagementTake care of your new hires as they burn out easily due to the worst schedules and most difficult times.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great company that immerses you within the airline industry!

Anonymous Employee (Current Employee)

I have been working at Alaska Airlines as an intern for less than a year

ProsThe internship really exposes you to all the aspects of how an airline company is run on a daily basis.

ConsDown time when managers are overly busy.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Family Orientied Company

Flight Attendant (Current Employee)
Anchorage, AK (US)

I have been working at Alaska Airlines full-time for more than a year

ProsWork with great people. Great culture and values.

ConsBeing a flight attendant you're away most of the time from home

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Tibco Developer Intern

Tibco Developer Intern (Current Employee)
Seattle, WA (US)

I have been working at Alaska Airlines as an intern for less than a year

ProsWork culture,Big Data,real time data analysis and completely new domain .

Consnon client centric,not hard core IT

Advice to Senior Managementnone

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

2 people found this helpful  

Company works hard to maintain a small company feel, even though it's a large company.

Software QA Engineer II (Current Employee)
SeaTac, WA (US)

I have been working at Alaska Airlines full-time for more than 8 years

ProsEmployees are very courteous and work hard for the same goal.

ConsManagers aren't always the best.

Advice to Senior ManagementIt's be nice if there was a better review process for management.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

2 people found this helpful  

Good company

IT Project Manager III (Current Employee)
Seattle, WA (US)

I have been working at Alaska Airlines full-time for more than 8 years

ProsGood work/life balance and great culture. Great if you like traveling. Really nice people, friendly upper management.

ConsLower paid. They don't invest on their people, technology or development. But that probably comes with the industry.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

2 people found this helpful  

Company cares about you

Director (Current Employee)
SeaTac, WA (US)

I have been working at Alaska Airlines full-time for more than 8 years

ProsGreat place to work; family like, company cares about its employees

Conslack of diversity in upper management

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Good, working towards great

Manager (Current Employee)
Seattle, WA (US)

I have been working at Alaska Airlines full-time for more than 10 years

ProsThe employees are great to work with, Opportunities to work in various locations, Focused on the customer, Most leaders willing to make tough decisions for the greater good, The benefits are very good (vacation time and travel especially), Leadership is focused on being a great company and not just settling for being a great airline

ConsLack of accounability at all levels, Compensation is low for same jobs in other companies and industries, Software and hardware are antiquated and create productivity issues, Many groups still operate in silos and actively stop efforts to work cross-divisionaly

Advice to Senior ManagementWe have had a great few years, but few of them have had any effort on improving the work environment from the employee's perspective. The focus has been "what should we do" and then determining "how are we going to convince everyone this is the right plan".

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Alaska Airlines? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Alaska Airlines reviews and ratings - including employee satisfaction and approval ratings for Alaska Airlines CEO Bradley D. Tilden. All 23 reviews are posted anonymously by Alaska Airlines employees.