Ameristar Casinos

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Ameristar Casinos Reviews

Updated 18 August 2014
Updated 18 August 2014
73 Reviews

2.6
73 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ameristar Casinos Vice Chairman and CEO Gordon R. Kanofsky
Gordon R. Kanofsky
37 Ratings

Review Highlights

Pros
  • Starting pay was good but only a 3% raise (you have to wait a year for one) (in 6 reviews)

  • They seem to care a lot for the team members (in 10 reviews)


Cons
  • Although they claim they have an open door policy here it has become clear to employees that expressing concerns will only get you into trouble (in 5 reviews)

  • Managers treat employees like children and although say there is an open door policy there really is not one (in 5 reviews)

More Highlights

17 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great people, average company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender  in  Council Bluffs, IA (US)
    Current Employee - Bartender in Council Bluffs, IA (US)

    Pros

    The people who work at Ameristar are awesome. They make for a fun amd positive work environment. You can make a lot of money working for Ameristar.

    Cons

    It is difficult to move up quickly within the organization.

    Advice to ManagementAdvice

    Ending the micro-managing would improve relations netween hourly employees and their supervisors.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Friendly, professional, classy, wholesome.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host/Cashier  in  Kansas City, MO (US)
    Former Employee - Host/Cashier in Kansas City, MO (US)

    Pros

    Great atmosphere and gas/movie/ffood/medical/tuition- assistance care.

    Cons

    Rigid and hard to move up.

    Advice to ManagementAdvice

    Promote within.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Good work, good support, good times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Poker Dealer  in  Kansas City, MO (US)
    Current Employee - Poker Dealer in Kansas City, MO (US)

    Pros

    The hours are flexible for the part time dealers. As one would expect, the full time work has to pull their weight and do most of the hours on the casino floor. The Dual rates and Supervisors all do what they can to support the dealing staff and they defend their dealers when a patron is out of line.

    Cons

    I am a part time dealer, as such I do not see all of the challenges that may or may not be present within a company of this size. I do my best to keep my nose clean and not allow myself to get roped into the politics. I do not have any challenges that have not been over come while I have been employed with Ameristar.

    Advice to ManagementAdvice

    Keep doing what you do. It does not bother me that I do not see you day in and day out. You have "Upper" management things to take care of and that time is more important to me that coming out of your office to visit the casino floor and let the dealers and support crew know you exist.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Impersonal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chauffeur/Valet  in  Kansas City, MO (US)
    Former Employee - Chauffeur/Valet in Kansas City, MO (US)

    Pros

    A lot of benefits that really make you feel like the company cares about its employees. Pay was ample - we had 'group toke' so all tips were shared within the transportation staff. New people work the busy shifts and the veterans work 9-5 everyday with great hours and much less work than new staff.

    Cons

    Very impersonal due to a massive HR intrusion into work. Odd hours guaranteed. I would often work a shift 6p-4a and another one at 8 the next morning.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Council Bluffs, IA (US)
    Current Employee - Anonymous Employee in Council Bluffs, IA (US)

    Pros

    - Team Member Dining Room, hot meals for $2.50 taken off paycheck
    - The people you work with can be unruly but mostly fun and pleasant

    Cons

    - Strict attendance policy depending on department
    - Very easy to get fired!

  7.  

    A great learning experience and a lot of fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good benefits and diverse workforce

    Cons

    Be prepared to work every holiday, and the environment can get a little depressing.

    Recommends
    No opinion of CEO
  8.  

    Like family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    For the most part everyone is pretty relaxed and easy to work with.

    Cons

    Work there long enough and politics comes into play. People tend to stay in the best positions for a long time.

    Advice to ManagementAdvice

    Rotational development. You see this a lot in F&B, I think this brings the team closer together and gives employees an opportunity to advance their skill sets and experience.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    beverage server

    Former Employee - Beverage Server
    Former Employee - Beverage Server

    Pros

    Fun environment , lots of fun people

    Cons

    Lots of walking , hard on feet

  10.  

    Great company that really tries to show appreciation of all Team Members.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Casino Services Supervisor  in  Black Hawk, CO (US)
    Former Employee - Casino Services Supervisor in Black Hawk, CO (US)

    Pros

    Extremely guest service oriented. Generous cash bonuses for Team Member/Leader of the Year, based on performance and guest service. Nurtures positive atmosphere from Team Members. Team Member dining room available daily with payroll deduction; never have to worry about not having a meal for your shift. Great opportunities to move up. They are very open to moving people into different departments.

    Cons

    I lived in Denver and worked in Black Hawk. The commute was very wearing. Once you get to salary, they ride you like cattle. Expect to work far more hours and make less hourly than your staff.

    Advice to ManagementAdvice

    Pay your middle and upper management their worth.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Exciting job, lots of interesting people both internally and externally but...I could never support my family alone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Valet  in  Saint Charles, MO (US)
    Former Employee - Valet in Saint Charles, MO (US)

    Pros

    Lots of fun. Like I said it was an exciting and fast paced environment to work in. Met many people I would never have had the chance to working as a limo driver.

    Cons

    I worked there almost 7 years and even won a team member of the year award but I could never get into a position that provided enough for me to support my small family of 4.

    Advice to ManagementAdvice

    Take the time to consider your existing human capital so they have a chance to advance to a career instead of a pyramid of mid grade managers

    Recommends
    Positive Outlook
    Approves of CEO

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