BB&T Reviews

Updated 23 October 2014
Updated 23 October 2014
528 Reviews
3.2
528 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
344 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 31 reviews)

  • Decent balance of work/life and good benefits with the company (in 44 reviews)


Cons
  • In my specific role, there was not room for advancement (in 12 reviews)

  • Micro-managing, unrealistic sales goals and high pressure from management (in 22 reviews)

More Highlights

155 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Mobile, AL (US)
    Current Employee - Cashier in Mobile, AL (US)

    I have been working at BB&T full-time (more than an year)

    Pros

    CEO was very friendly and made a point to visit the different branches in the area and personally introduce himself. I felt that allowed me to feel like an important part of the company as a whole.

    Cons

    Local "upper management" at main branch not very reliable (would not follow up/ through with concerns brought to her attention) at the time; however I believe that person is no longer with the company.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It's good company and great place to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    Strong culture and provides an environment for success

    Cons

    The company lacks innovation and open environment to take risk.

    Positive Outlook
    Approves of CEO
  3.  

    Gained a lot of experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Saint Petersburg, FL (US)
    Former Employee - Teller in Saint Petersburg, FL (US)

    I worked at BB&T part-time (more than 3 years)

    Pros

    The pay was good and the experience

    Cons

    Being a float teller the hours aren't guar

    Advice to ManagementAdvice

    Float tellers should have a minimum hour work week. Like 15hrs at least

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    BRANCH BANKER III

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker III in Dallas, TX (US)
    Current Employee - Branch Banker III in Dallas, TX (US)

    I have been working at BB&T full-time (less than an year)

    Pros

    Overall, Great company to work for. You can really climb the success ladder quickly.

    Cons

    The pay isn't that great.

    Advice to ManagementAdvice

    Compensation

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good, strong, ethical bank with an almost family-like work environment. Many employees socialize afterhours & weekends.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Compliance Officer
    Former Employee - Compliance Officer

    I worked at BB&T full-time (more than 3 years)

    Pros

    Great benefits and time-off policies. A bank that wants to do the right thing even if it takes a hit the bottom line for it.

    Cons

    Low base salary and "capped" bonuses. Large breakdown in communication between upper and middle management.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    As long as you have great management you will be fine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Senior Teller in Savannah, GA (US)
    Current Employee - Certified Senior Teller in Savannah, GA (US)

    I have been working at BB&T part-time (more than 3 years)

    Pros

    Great Insurance, the benefits are awesome. Pay is decent, recent cutback have resulted in low to non existant bonuses for tellers.Part time has same benefits as full time.

    Cons

    Management sometimes demand to much from teller line.
    Hard to transfer, or move up

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Extreme penny pinchers, with a lack of long term planning.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Tampa, FL (US)
    Former Employee - Project Manager in Tampa, FL (US)

    I worked at BB&T full-time (more than 5 years)

    Pros

    Great group of employees within operations group.

    Cons

    A lot of red tape, office politics and limited room for growth.

    Advice to ManagementAdvice

    Listen to your teams more.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 5 people found this helpful  

    Too many politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Semi-technical In Nature
    Former Employee - Semi-technical In Nature

    I worked at BB&T full-time (more than 5 years)

    Pros

    Better than average benefits. Solid overall company that is not going bankrupt any time soon.

    Cons

    Difficult to move to other departments. Too many games played, once it's determined that you're not happy in your current department. The fraternity boy types are rewarded with managerial jobs, because they all golf and hang out together, or they've found their way into a manager's heart higher up the food chain. If you tell the truth, and it is determined that management is culpable, it will be ignored or you will be ostracized. Great place to be a manager, as long as you're good at the social game, brown-nosing, and politicking (as long as you're aligned with the people that win that game, otherwise you'll eventually be shown the door or be pigeon-holed into a dead-end career). Technology is a bit limited, and they've taken all of their training dollars away, except for "important" resources like developers making their highest visibility tool.

    Advice to ManagementAdvice

    Listen to your employees when they complain, and make real changes. Provide training, or your employees' skill sets will become stagnant. Realize that you have a real problem in some of your departments as it pertains to management. If employees in a given division are complaining about their management, they can't ALL be wrong, can they?

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Very pleasant. Adored my job until recently.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T full-time

    Pros

    The pros to working for BB&T are that if you are at least 30 hours, you do get some benefits that FT do. The paid vacation, holidays, sick leave, 401k, health insurance is great. Most of the people that they hire have proven to be ethical. It is a very sound and solid company surviving The Great Depression and was one of the first banks to repay the bailout because we didn't need to be bailed out.

    Cons

    A few cons to be noted is the fierce cut back on hiring and the amount of pressure and responsibilities Corp higher ups are placing on the branch staff. SELL!!SELL!!SELL!! And with all the federal regulations, the BB&T I was hired to work for no longer has the Community Bank feel with the benefits of a BIG Bank. You can't miss a day anymore without worrying that you are going to lose your job because we are so short staffed. I don't see how they can cut anymore and they really should be recognizing how people are dropping like flies due to these issues. No work life balance at all!! Former associates that have left for smaller banks or other professions are happier than they have been in a long time.

    Advice to ManagementAdvice

    I really hope that you didn't realize until just now by reading this, just how bad so many of us at the branch level now DESPISE the jobs we once loved so much. We talk about it all the time about how it breaks our hearts that once, we were excited to come to work, but now, we lay in bed in the mornings dreading what the day will bring and more than once or twice a week cry on our ways either to or from there. It's really sad and I am sorry that the government is running BBT through the wringer, but the REALITY that you expect, isn't real at all. You've lost a lot of really good people to smaller banks, guys, and replacing them with underhanded branch level leadership... I am seeing now why so many Americans HATE BANKERS and sadly, now, I want out, too. But just out of Banking Period. Brand new industry is calling. Thanks for the good memories, but I'll never have a good taste in my mouth due to living the nightmare.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 4 people found this helpful  

    Great Company, Bad Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at BB&T full-time (more than 3 years)

    Pros

    Wonderful benefits, Great Peak health program that helps pay for insurance. Training programs

    Cons

    Working on Saturdays, Management is less than Good. No two branches are the same. Its not easy to advance if you are a woman, Cutbacks and hiring freezes are constantly hurting the teller line which hurts the clients. I work at a very small branch that is used to the same people, but since i have been here we are on our 3rd RB (now BB) lost multiple bodies here that are not replaced. Many branches have been severely hurt by the latest "cut backs". We do not feel important as a team. We used to have Teller appreciation week every year but that has stopped and we are not even recognized anymore. If we are the "FACE" of BB$T then we should be shown that we are cared about. We feel undervalued and overlooked. Morale is down to almost 0%!!

    Advice to ManagementAdvice

    Take a Good look at your Market leaders. They are not doing the job you think they are. They are cutting out early on days they shouldn't, and not going on "sales calls". Instead they are using that time to do personal things.Look at the smaller branches that you are hurting with these cutbacks. The more you cut back the less people are walking in the door. They have lost their trust in us as a company. And bring the goals down to a more realistic number. Smaller branches can not do the same as these larger branches do.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

BB&T Photos

Work at BB&T? Share Your Experiences

BB&T

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.