BB&T

www.bbt.com

BB&T Reviews

Updated 16 January 2015
Updated 16 January 2015
578 Reviews
3.2
578 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
369 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 31 reviews)

  • Decent balance of work/life and good benefits with the company (in 45 reviews)


Cons
  • In my specific role, there was not room for advancement (in 13 reviews)

  • Micro-managing, unrealistic sales goals and high pressure from management (in 25 reviews)

More Highlights

178 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I had a good experience as a contractor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Durham, NC (US)
    Current Employee - Operations in Durham, NC (US)

    I have been working at BB&T as a contractor (more than an year)

    Pros

    The department I worked in had flexibility with hours and working remotely if needed.

    Cons

    It was only a contract job.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    The BB&T Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    There is a healthy amount of work-life balance. There are times when the work load can be demanding, but for the most part if you can manage your own schedule it's easy enough. They have great benefits and culture.

    Cons

    Salaries are lower across the board compared to competitors or cross-industry positions.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great people and atmosphere. Unattainable goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker in Lauderhill, FL (US)
    Current Employee - Relationship Banker in Lauderhill, FL (US)

    I have been working at BB&T part-time (more than an year)

    Pros

    I really enjoy working in this company. Mainly because while they are a bank and the point of being a banker is sales, they really do try to focus on providing the clients with the best possible form of customer service.
    401k, 2 weeks vacation, paid holidays

    Cons

    Not all clients will have an account to best fulfill their needs... leading to conflicts.
    Branches are understaffed.

    Advice to ManagementAdvice

    While I do understand that the bank spends money on training and guaranteeing customer service, they should stop charging such steep fees. this leads to bad word of mouth and conflicts in branches.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T (more than 3 years)

    Pros

    health benefits, 401K, vacation days, & holiday pay

    Cons

    you have to be in your position 18 months before you can apply within the company.

    Recommends
    Approves of CEO
  6.  

    Good values....changing culture....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Greensboro, NC (US)
    Current Employee - Project Manager in Greensboro, NC (US)

    I have been working at BB&T full-time (less than an year)

    Pros

    Work life balance is good most of the time. People are friendly.

    Cons

    Going through growing pains right now and senior leadership is struggling to align, which is making it difficult on the middle managers and rank and file to get work done.

    Advice to ManagementAdvice

    Spend more time working together on the vision for the company and the organizational structure, especially between business and technology groups.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BSO in Savannah, GA (US)
    Former Employee - BSO in Savannah, GA (US)

    I worked at BB&T full-time (more than 3 years)

    Pros

    They are a strong and stable bank. Well known in the market with a good reputation among business owners. They can typically beat competition on rates.

    Cons

    The technology is from the 80's. Limited promotion, very much tied to being in the right place at the right time. It can be difficult to get credit officers to think outside the box unless they have seen it dozens of times.

    Advice to ManagementAdvice

    Invest in technology and people

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Come one come all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at BB&T full-time (more than an year)

    Pros

    Great management, pay, locations and did I say pay already

    Cons

    Some branches close at 4,5 and 6. it should be consistent across the board..

    Advice to ManagementAdvice

    Market leaders are just sales people and not managers..

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company to work for!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T full-time (more than 10 years)

    Pros

    The employees that I worked with were one of the great benefits of working at BB&T. Allowed for opportunities to grow and develop in your career path by providing some internal and external training. Benefits were great.

    Cons

    Decisions should be made based on facts, not politics.

    Advice to ManagementAdvice

    Do not put individuals in leadership or manager roles that know nothing about the specific type of business.

    Recommends
    Approves of CEO
  10.  

    Work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker in Bethesda, MD (US)
    Current Employee - Relationship Banker in Bethesda, MD (US)

    I have been working at BB&T full-time (less than an year)

    Pros

    Great working hours. Pension plan. Health options where banks will pay full medical insurance.

    Cons

    Not enough clients coming through branch, ton of phone calls to make.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Investment Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T full-time (more than an year)

    Pros

    Great company culture. Mission is very strong, a lot of teamwork, and exceptional ethics. They strive to be the best for their clients, and have a great heritage and reputation. I'm in one if the newer markets and there is a lot of excitement for the upcoming opportunities to build profit and market share.

    Cons

    Being an exempt employee, the pay structure can be challenging. It's hard to make it on the lowest pay grid for incentive, also a lot is taken out from the paycheck for taxes and medical. The communication between opportunities for advancement and employees needs to be communicated better. Feels limited mobility.

    Advice to ManagementAdvice

    Be more involved with your team, be a mentor and help them succeed by promotion as well as provide guidance to achieve the higher payouts.

    Recommends
    Positive Outlook
    Approves of CEO

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