BT Reviews

Updated 29 October 2014
Updated 29 October 2014
353 Reviews
2.7
353 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Gavin Patterson
2 Ratings

Review Highlights

Pros
  • Not really good work life balance as Clients always keeps you on the toes (in 50 reviews)

  • Good hours flexible schedule - good work from home policy (in 27 reviews)


Cons
  • work pressure on a higher side , might impact your work life balance (in 17 reviews)

  • Performance management structure mean everyone is out for themselves creating a poor team environment (in 28 reviews)

More Highlights

102 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good company, but you will be asked perform greater than your pay grade

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at BT full-time (more than an year)

    Pros

    Good projects
    Huge learning curve
    You will love it as Geek
    Average Employee benefits like free phone, internet, leave requests, etc...

    Cons

    Employee have to focus on multiple things at the same time.
    Frequent change in role.
    Developers are asked to engage lot of paperwork with their strict development timelines.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Average company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Gurgaon, Haryana
    Current Employee - Project Manager in Gurgaon, Haryana

    I have been working at BT full-time (more than an year)

    Pros

    Good for new entrants who need experience
    Good for personal growth as company is ramping up India Operations

    Cons

    Poor leadership & vision
    Lack of professional conduct in management
    Poor in Training & Persnal development
    No work life balance
    Heavy work load which causes high attrition

    Advice to ManagementAdvice

    Training & development of employees is a key aspect for a company's success and it should be addressed.
    Junior management needs to be trained on people management & inter-personal skills.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Work Culture

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT

    Pros

    You get good money here as compared to the other companies in the market.There are less folks currently associated with the company so it is best time to join the company.

    Cons

    Too much work with tough timelines.Work never ends here.There is no onsite opportunity in BT,all onsite opportunities are with the Vendors.Although being the client of vendors,it is vendors who are making more money at onsite.

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  5.  

    Overall OK .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in Gurgaon, Haryana
    Current Employee - Network Engineer in Gurgaon, Haryana

    I have been working at BT full-time (more than an year)

    Pros

    Not really good work life balance as Clients always keeps you on the toes .

    Cons

    You get a challenging environment .

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Good Place to work if people are looking for good Salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Bangalore
    Current Employee - Consultant in Bangalore

    I have been working at BT full-time (more than 3 years)

    Pros

    No Process, No transport, No work-life balance, work ratio for insourced projects are 3:1

    Cons

    Good Salary, Good employee engagements

    Advice to ManagementAdvice

    Normalisation of salaries for people with same experience level

  7.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Gurgaon, Haryana
    Current Employee - Analyst in Gurgaon, Haryana

    I have been working at BT full-time (more than 5 years)

    Pros

    Nice culture, flexible timings. Side work is well taken care by company. Good salary. The company is growing but the outlook doesn't look very bright for employees. All the best.

    Cons

    Management not approachable. The main work is still done in UK. Competitors are better placed and there is lot to learn there.Appraisals are average.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 7 people found this helpful  

    They expect employee to be super humans who don't have anything in life except work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Delivery Manager in Bangalore
    Current Employee - Technical Delivery Manager in Bangalore

    I have been working at BT full-time (more than an year)

    Pros

    They have decent work,can be a good learning experience if you are willing to sacrifice all your time for BT and have no other work and a decent salary.

    Cons

    They really wont have any work life balance , people who prefer a work life balance shouldn't join here.. You should be a show man to get into the eyes of the management and take all the credit for other work.The worst working environment i have ever worked in.

    Advice to ManagementAdvice

    If you want to retain people for longer please start thinking about work life balance, people welfare and not only the deliverable in projects which sometime might be far too stretched for a person or even for a group.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    At a cross roads

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telecoms Engineer in Bournemouth, England (UK)
    Current Employee - Telecoms Engineer in Bournemouth, England (UK)

    I have been working at BT full-time (more than an year)

    Pros

    Incumbent, shares, job security, salary, people, ethics, community

    Cons

    Home worker policy, jobs worths, not dynamic, slow to change and not customer responsive. Always cutting back. Staff shortages and micro management.

    Advice to ManagementAdvice

    Empower and dare to trust your employees to do the right thing and this will be paid back if you have the right ppl in place. Otherwise you get micro managed jobs worths

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good points and bad points: Solutions Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Designer in London, England (UK)
    Current Employee - Solutions Designer in London, England (UK)

    I have been working at BT full-time (more than 8 years)

    Pros

    The major pro is job security as BT have never made people forcefully redundant. They pay is OK and I have done some interesting work in my time. Employes get free perks such as free broadband, BT vision, cheap calls from their company mobiles and I am one of the lucky ones that is registered as a flexible worker.

    I know individuals that are still working in BT for the past 44 years.

    ALP: Accredited Learning Pathways: These let individuals pick a professional training pathway and do include professional courses. They cover anything from visualization to project management.

    Share save scheme: This is great as it allows individuals to save money before take and buy shares at the price they were 3 to 5 years ago. Some many BT employees invested in this when it was 60p and now the shares are worth around £3.60, so the people that invested £250 for fives can basically pay off there mortgage now. Even if the shares didn't go up in value they still could have take the money back, with interest, and wouldn't had to pay any tax on it..

    I have always been paid on-time and engineers are paid well

    Cons

    * Home and Flexible working: - Over the past two years BT has changed people from home workers to office based workers as they say it improves communication from the staff. I do work from home some days, but I'm still based from an office.
    * T&S: - BT's policy on travel is now pretty much non-existent. Cheapest hotel, cheapest way of getting there, small allowance that doesn't even cover the cost of the night time meal. When I travel I'm basically paying for part of it, however I do have a few beers when I do.
    * Free broadband but no free line rental: You just feel that although you get free broadband there making money out of you as you have to buy the telephone line from them.
    * Work conditions: Where I work there are 6 desks, but there can be up to 12 people wanting one. H&S goes out the window with boxes and equipment left on the floor in this un-airconditioned office that sometimes reaches 31 degrees.
    * BT Vans: You either get one without air conditioning or a restricted vehicle. BT still buys vehicles today without air conditioning, which means those hard working engineers have to boil.
    * Career Progression: - This can be good if you know Juniper or Cisco as BT is a telecommunication company, but even though my skills are sort after outside, progression for me has been very difficult.
    * APR's and 1-2-1: The very worst thing about working for BT is the APR, DPR, & 1-2-1 process. You basically have to write war a piece to get an Achieving Standards grade to get your bonus. It is the most long winded, pointless thing I. Even if I have saved or made BT loads of money or done something special for your customer you are very hard pushed to be recognised and most times you get a graded depending on internal politics or internal budgets.

    Advice to ManagementAdvice

    Change the following:
    Allow people to become home based workers again
    Simplify or remove the APR/DPR process. It's a waste of time!!!!
    Don't keep pushing to reduce T&S to a point that now body will travel.
    Put air con in the vans for the hard working engineers
    Give your workers free line rental or at least discounted line rental.

    Keep up the good work with the following:
    ALP's
    Sharesave

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great place but little progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Manchester, England (UK)
    Former Employee - Project Manager in Manchester, England (UK)

    I worked at BT full-time (more than 8 years)

    Pros

    It was a great place to be. The people are awesome and generally the opportunities to move are good. It's a very secure place to work

    Cons

    Pay is nowhere near the market value. There's is no way to progress up in the company without significantly moving jobs, as most people don't leave ever they stay in the old way of in the job for 40 years. I felt I had to leave to get up in my career

    Advice to ManagementAdvice

    Have a good mix of Recruiting lower level managers externally and internally as the mix when right can be phenomenal

    Recommends
    Neutral Outlook
    Approves of CEO

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Headquarters of BT Group, housed in BT Centre, located in London (Photo attributed to Martin Addison - licensed under the CCL Attribution-ShareAlike 2.0)
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