Bottomline Technologies

  www.bottomline.com
  www.bottomline.com

Bottomline Technologies Reviews

Updated 29 October 2014
Updated 29 October 2014
70 Reviews
3.3
70 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bottomline Technologies President, CEO, and Director Rob Eberle
Rob Eberle
57 Ratings

Review Highlights

Pros
  • There are great people to work with and the benefits are top notch (in 6 reviews)

  • Bottomline has a pretty good benefits plan for a company of its size (in 5 reviews)


Cons
  • They talk of 'work-life balance', but they do not walk the walk (in 8 reviews)

  • No clear process for comp time when long hours to hit deliverables is a reality (in 6 reviews)

More Highlights

21 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Outstanding and rewarding experience over almost 6 years with great opportunity for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time (more than 5 years)

    Pros

    Customer focused organization reinforced at all levels. Company develops and maintains very strong relationships with customers which is a foundational component of Bottomline's success. Demonstrated commitment to support employees especially in times of need as well as a strong supporter of community activities and charity organizations. Shared guiding principles that unite the organization and serve as the basis for how we work with one another. Great benefits package. Strong business that is doing well in the market-place and successful results are shared with employees through bonuses, stock purchase program, 401k match and annual salary reviews. Plenty of opportunities to grow and build a career.

    Cons

    Given that Bottomline is a global high-growth and fast-paced software company, there can be periods of time where one's schedule is demanding. Work-life balance can be challenging at times but generally very manageable -- just something each individual needs to own and work at regularly.

    Advice to ManagementAdvice

    Continue the All Employee Meetings at the Corporate, Line of Business and Department levels -- this provides great sharing of information with employees and ensures everyone is aligned on the most important objectives of the business. Focus on developing more internal learning programs to augment employee growth.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Still the best company to work for in NH!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time (more than 3 years)

    Pros

    Very good health benefits.
    Excellent Managers and co-workers.
    Company listens to suggestions.
    Senior most management is very approachable and makes time to listen to anyone, regardless of role or seniority.
    Successful company.
    Takes care of its employees.
    Very understanding about sick time, family emergencies, and extremely supportive when people are in need.
    Health fairs and free events to help manage stress / life.
    Many paths / roles to pursue within company.
    Tons of community outreach opportunities.
    Quarterly Donation from company to non-profit of one's choosing.
    Creativity, learning, and self improvement encouraged.
    Lots of family oriented events for holidays at work and outside of work. Example: Bring your kid to work day and Halloween are a big deal at Bottomline.

    Cons

    Extremely high stress level.
    Staffing levels are not optimal.
    Salaried staff sometimes work in excess of 60-70 hours a week, possibly more. In many cases this time spent is expected and necessary due to staffing levels.
    Starting vacation time is less than provided by other companies.

    Advice to ManagementAdvice

    Continue to pursue innovation.

    As more products are added, and exponentially more customers, seriously consider adding more staff and not wearing out current experienced, motivated, and dedicated staff who love Bottomline Technologies and helping people.

    Be the Great company! Don't be like other companies where staff are replaced like light bulbs. People are not expendable.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Hard work pays off! Great opportunities at growing company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Development in Portsmouth, NH (US)
    Current Employee - Director of Development in Portsmouth, NH (US)

    I have been working at Bottomline Technologies full-time (more than 10 years)

    Pros

    Company rewards dedicated employees, great benefits. Company promotes innovation in a great environment with many talented peers to learn from. There is a well defined innovation compensation program that pays for patents and innovative ideas. I have worked here for many years and there is much opportunity for career growth. Company understands the work family balance.

    Cons

    If you are not a motivated independent person this company may not be for you. While there is a great college hire program and mentorship program for new hires it is expected that you can do your job or communicate quickly when you are in need of help. Like any software related position long hours are required when releases approach but this is cyclical and the company understands the need for balance.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Amazing company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Paymode-X Vendor Advocate in Portsmouth, NH (US)
    Current Employee - Paymode-X Vendor Advocate in Portsmouth, NH (US)

    I have been working at Bottomline Technologies full-time (less than an year)

    Pros

    Bottomline is an amazing company to work for as they care very much for their employees at work and outside of work. They uphold a "live and work with and for each other" enviroment inside of work and out. They truly mean it. They have outstanding benefits and compensation is above and beyond. They do not sell you short on anything. Rob cares very much about his employees as well. The people I work with are all there to help you succeed and to keep the wonderful culture of BT ramped up. If someone doesn't have a smile give them your smile and always be positive. I love this company. They also promote employee growth. They are very supportive of any movement you want to make in the company to advance your career there.

    Cons

    I haven't had any challenges present themselves since I started working here. As long as one keeps a positive outlook in life and work they will find success at this company.

    Advice to ManagementAdvice

    Keep up the great culture!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I have been with BT for 5 years and in 3 different roles - each one with greater opportunity and responsibility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Portsmouth, NH (US)
    Current Employee - Vice President in Portsmouth, NH (US)

    I have been working at Bottomline Technologies full-time (more than 5 years)

    Pros

    BT has some of the best people I've worked with. Teams I have worked on are always willing to help you and collaborate to achieve common goals, whether business teams or technical teams.

    Cons

    BT is great for people with an entrepreneurial mindset - those who are able to think strategically and act tactically and like both. If you are willing to roll up your sleeves and get involved in the details, while also being able to balance longer-term goals, you will do well. If this is not you, then you may struggle to achieve success here.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    A Great Place for People with Drive and Commitment to Delight Customers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portsmouth, NH (US)
    Current Employee - Anonymous Employee in Portsmouth, NH (US)

    I have been working at Bottomline Technologies full-time (less than an year)

    Pros

    Amazing people committed to working with each other to drive a successful outcome for our customers. This organization gets it! It's a fast paced environment with career growth opportunities for those who take initiative. One does not need to be a manager or executive to see a problem or an opportunity and engage people in addressing it.

    While I do recommend the company to friends for employment, I do not recommend just any friend. Fit is imperative. Just as it would be for another company. The company has a culture of communication (information sharing), coaching & learning, integrity and PERFORMANCE! A significant attraction factor for me.

    Regardless of one's role, they have access to leadership and others throughout the company.

    This company is a great community player and employees eagerly participate in ways to contribute to various charitable causes. The company also hosts events for employees' children: Bring your children to work day where departments facilitate prepared learning experiences for the kids and they rotate through the sessions for a half day, ending with pizza and ice cream. Halloween, kids come to trick or treat and the departments participate in a theme competition.

    Cons

    Con for those who do not have high tolerance for ambiguity and change. Those that are successful stay focused on why they are here...to delight customers and win in the market! They are successful because they embrace change, they don't sit on the sidelines; they are okay not having all of the answers today. They focus outward not inward. These disciplines are essential capabilities to be successful in our growth - oriented company that believes Amazing people can do amazing things.

    Advice to ManagementAdvice

    Continue driving customer delight through actions that pass the test of our company's guiding principles.

    Recommends
    Approves of CEO
  8.  

    Valued, validated, and happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time (more than an year)

    Pros

    I've been at BT for close to two years. I've never been happier in a job. And I’m not hard to please, I usually just like working, I’m happy to just have something to keep my brain busy, that’s all I really ask. This is different.

    I actually love everything about it. My coworkers are amazing, I’ve made amazing friends here, I love what we do for our customers, there is an amazing sense of teamwork, I feel intellectually stimulated, and every time I visit the office I get hugs and meet new people and have fantastic conversations.

    Cons

    Understanding how to communicate is essential. There will always be more to do than is possible, so it's really important to understand communicating about priorities. I've never been asked to do something impossible, but I put in a lot of effort to ensure that I'm spending my time on what's important, and communicating what can't get done until when.

    Advice to ManagementAdvice

    Continue the positive reinforcement of wanted employee behavior and accompilshment. This has been a big deal for me and getting this validation motivates me every day.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    You'll get out what you put in!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Reading, England (UK)
    Current Employee - Anonymous Employee in Reading, England (UK)

    I have been working at Bottomline Technologies full-time (more than 5 years)

    Pros

    Friendly people. Supportive and caring when you need help, loads of training available if you show a bit of promise and interest. Free fruit daily, massages once a month, lots of little treats, annual Christmas and summer garden party, BBQ in the car park with entertainment, children's party, breakfast provided on Happy Mondays when customer compliments are circulated, pizza Friday once a month (with healthy options). Great community programmes. Financially sound so very secure...if you're good enough / work hard enough to get noticed.

    Cons

    The car park is a bit of joke. Salary policy is not always consistent

    Advice to ManagementAdvice

    Recruit more quickly to replace people who leave.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great Company/Great Experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portsmouth, NH (US)
    Current Employee - Anonymous Employee in Portsmouth, NH (US)

    I have been working at Bottomline Technologies full-time (more than an year)

    Pros

    I feel fortunate to have been a part of the college hire program at Bottomline Technologies. I have been there just over a year and have had a very positive experience. Through this program, I have had the opportunity not only to meet with senior management but have also received a promotion. Bottomline Technologies has been both an advocate for my career and supportive monetarily. I look forward to many more years at Bottomline.

    Cons

    I do not have any complaints regarding Bottomline Technologies.

    Recommends
    Approves of CEO
  11.  

    great place to start your career as a college hire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time

    Pros

    - 5-week training program with students from other schools; gain visibility to all business functions and vision
    - great leaders in the work place that nurture you
    - energetic people, open to questions and conversations
    - innovative business initiatives
    - work from home, depending on your job/day
    - great employment benefits
    - shower, espresso machine, keurigs, fruit baskets, ice cream on fridays, other fun things

    Cons

    - no cafeteria (but there's one in 1-min walking distance) or gym

    Advice to ManagementAdvice

    - doing great!

    Recommends
    Positive Outlook
    Approves of CEO

Bottomline Technologies Photos

Work at Bottomline Technologies? Share Your Experiences

Bottomline Technologies

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.