Bridgepoint Education

  www.bridgepointeducation.com
  www.bridgepointeducation.com

Bridgepoint Education Reviews

Updated 15 July 2014
Updated 15 July 2014
94 Reviews
2.7
94 Reviews
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Bridgepoint Education CEO and Director Andrew S. Clark
Andrew S. Clark
61 Ratings

Review Highlights

Pros
  • positive working environment, work life balance is positive (in 4 reviews)

  • Good benefits, decent wage for the area, San Diego has a higher cost of living (in 6 reviews)


Cons
  • Too many managers and directors (in 4 reviews)

  • The upper management just keeps getting richer on the backs of those below them (in 6 reviews)

More Highlights

27 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Poor, unprofessional first-line management and little regard for employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Services in San Diego, CA (US)
    Former Employee - Student Services in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (more than 3 years)

    Pros

    Pretty good pay, and OK benefits.
    Good work-life balance.
    Free tuition benefit.

    Cons

    Management is often more concerned with their own advancement (Empire Building).
    Employees are NOT treated well (Repeated mass layoffs, favoritism by managers and directors is rampant).
    Management is often not held accountable outside of hitting "numbers".
    The wrong people are promoted up into the ranks of middle management.

    Advice to ManagementAdvice

    Consider a major shake-up in the management ranks, and yes, starting with the CEO. Look back at the last six years and note the company's performance, the numerous (and quite avoidable) lawsuits, failed "Best-in-Class" initiatives (laying off the "bottom 10%" of all employees each year), and near disastrous failure to achieve WASC accreditation on the first attempt, and most recently, the company missing a required 10K filing and having to re-state several years of earnings statements. Management is hired by the shareholders to successfully manage the enterprise. This requires that the right people be selected and put in place. To a significant degree, I don't think that this has happened at Bridgepoint Education.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Interesting work and great people, but incompetent upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA (US)
    Former Employee - Anonymous Employee in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (more than 3 years)

    Pros

    Perks were pretty good - free coffee/tea, causal work environment, discounted tuition for employees and spouse. Really nice coworkers. Interesting work assignments.

    Cons

    Priorities kept changing, It was always the flavor of the month, so it seemed like there were no long term strategy and planning, at least from the individual contributor level. In terms of promotions, it wasn't about whether you were a strong performer. There was a lot of politics and playing favorites, so that resulted in very incompetent people at very high levels of the organization.

    Advice to ManagementAdvice

    Please be more transparent about strategic plan and road map. If you don't trust your employees enough to share it with them, then you don't trust them to be able to carry you through difficult times.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Heavy focus on pushing students into class

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Advisor in San Diego, CA (US)
    Former Employee - Enrollment Advisor in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (less than an year)

    Pros

    The sales staff/Enrollment Advisors are hard working, intelligent, fun, upcoming young professionals. Earning potential can be very good.

    Cons

    Bridgepoint accreditation has been called into question because they are targeting financially challenged students that want financial aid possibly more than a degree. The focus is to sign up students and sign up student loans. Retention is an issue, and one that in 2013 called into question the school's WASC accreditation. WASC was looking at retention and the percentage of students using student loans to fund their education. A Student Retention team was created in 2013 to assist in keeping students in class. Once WASC accreditation was reinstated, 95% of the team was fired. This seems short sited.

    Advice to ManagementAdvice

    Take a more collaborative approach to engaging your team in goals. The more you treat your counselors as colleagues that can help you solve your revenue goals, the more success you will have. Have senior members work more directly with newer members. Management using tactics like advising counselors Saturdays are mandatory overtime, when in reality are completely voluntary is insulting. Incorporate the idea of work life balance. Employees that feel like only labor laws are saving them from working 24 hour shifts are not happy employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Scam!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in San Diego, CA (US)
    Former Employee - Admissions Counselor in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (less than an year)

    Pros

    College-feel environment which is great for younger employees when it comes to making friends and enjoying coworkers' company.

    Cons

    Lies all over. Managers are afraid to lose their jobs, counselors do not know how to cheat the system, turnover is crazy, etc..

    Advice to ManagementAdvice

    INTEGRITY!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Definitely profit driven.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in San Diego, CA (US)
    Former Employee - Admissions Counselor in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (less than an year)

    Pros

    Great pay with great benefits.

    Cons

    It's a call center that makes you dial hundreds of phone numbers a day in hopes that you can convince someone to enroll in Ashford University's online number. Most of these end in hang ups, harassment complaints, and no answers.

    Advice to ManagementAdvice

    I really liked the team I was placed on, and my leads and manager, but above them, it just feels like your not doing enough to get a hold of better leads.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    good potential wasted by bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA (US)
    Current Employee - Anonymous Employee in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time (more than 3 years)

    Pros

    They are generous with salaries and till recently the health benefits were really good, if you wanted you could get a degree without tuition.

    Cons

    Bad culture / environment. A lot of hierarchy. Legal and compliance run everything. Paranoia. Everyone afraid to make a mistake, afraid of the next round of layoffs. Can't get VPs or Executives to listen to new ideas.

    Advice to ManagementAdvice

    Listen to us! Stop trying to control everything and let the regular workers make some decisions on our own.

    And our products aren't very competitive, no matter what the marketing says. So start building better classrooms and technology, or else other schools will leave us in the dust.

    Negative Outlook
    Disapproves of CEO
  8.  

    Goal is to increase student population at all costs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bridgepoint Education full-time (more than 3 years)

    Pros

    friendships that I fostered within entire organization.

    Cons

    Leadership from Managers to Directors on up the chain. They are all puppets to wmaking more money for the Share Holders.

    Advice to ManagementAdvice

    Give resources to non-admissions departments. Train the admissions management on how to manage their people. COACH, COACH, COACH not do mass terminations.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Leadership is has no plans to share direction and you are alone for the ride.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Engineer in San Diego, CA (US)
    Current Employee - Senior Systems Engineer in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time (more than 3 years)

    Pros

    There are some educational benefits to working at Bridgepoint. The IT environment is robust in comparison to other companies in the San Diego area.

    Cons

    The IT leadership is generally clueless about where we are going as a department. They have claimed to be out of business decisions publicly. This means that the executive staff does not think about impact to the IT department before making decisions and the IT leadership doesn't interject until the money is spent and the project is rolling. All in all, IT is always the loser in the fight and made to look like the failures.

    Advice to ManagementAdvice

    Take control of the department and force groups to move in the same direction.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Telemarketing Company in Disguise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Military Admissions Counselor in San Diego, CA (US)
    Former Employee - Military Admissions Counselor in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (more than an year)

    Pros

    Great pay, great working hours (M-F). You have your own cubical and can decorate it how every you choose. Good tuition program for employees.

    Cons

    You are a telemarketer, not a counselor. You have to meet a quota or you will get fired. Managers and Directors are having extramarital affairs, lots of favoritism-so those people get better treatment. Very difficult to transfer out of the Admissions Department.

    Advice to ManagementAdvice

    Set a better example. If you know that a counselor has great potential, give him/her a better opportunity by recommending them for other positions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    fun environment but shaky future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education

    Pros

    Vacation time
    cafeteria on site
    fun co-workers

    Cons

    low salary
    decrease in employee engagement activities

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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