Cerner Reviews

Updated 28 September 2014
Updated 28 September 2014
684 Reviews
3.5
684 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
427 Ratings

Review Highlights

Pros
  • They will make you work at least 65 hours a week, no work life balance at all (in 19 reviews)

  • Great place to begin a career if you are single and looking to make a lot of money (in 38 reviews)


Cons
  • In many positions there is no such thing as work-life balance (in 69 reviews)

  • In hand is less than expected, some times high workload you have to work for long hours, (in 63 reviews)

More Highlights

88 Employee Reviews Back to all reviews

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  1.  

    A place to work but don't think of carrier growth here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Bangalore
    Current Employee - Software Engineer in Bangalore

    I have been working at Cerner as a contractor for more than a year

    Pros

    Few people i met here and worked with are good. And i am thankful to them for being good to me

    Cons

    Higher management treatment with contract employee is very bad. There is a discrimination in this part itself. Along with that there is more work pressure given to then as well which forces them to come over the weekends that leads ultimately in unbalance in the work and personal

    Advice to ManagementAdvice

    Please curb your senior management people in their behavior. They should be trained in "How to behave with contract employee"

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Just about average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Bangalore
    Former Employee - Anonymous Employee in Bangalore

    I worked at Cerner full-time for more than a year

    Pros

    1. In an attractive domain , Healthcare
    2. Reasonable compensation
    3. Plenty of learning resources

    Cons

    I have great respect for the kind of work this company does. But Cerner India is not Cerner US.

    1. Quality of work - Working here for 2 years can make you useless to every other company.
    2. Deteriorating Quality of India Associates - Overpaid people with minimum skill set rarely leave . These people are useful to the company for the simple fact that they acquire "Cerner skills" which is nothing but set of process that you have to do over and over again. Really sad with this strategy of the parent company.
    3. Company within the company- I recently know of an instance when a so called long timer recruited a dumb BPO guy as "architect" into his team. These kind of personal interests happen all the time There is a group of long timers who have survived and will survive with no talent.
    4. Great Indian strategy -Majority of the good people recruited here are into the Senior Engineer level. Reasonable compensation and the architect tag are the baits. For a senior engineer the next level is architect .. As soon as you are an SE you think how it is easy to be an architect looking at so many dumb people around bearing the title architects. All of the laterals will say "Just for the title" and the cliche "I can use this title else where since how would they know the quality of work i am doing here" . Truth is for none of them it happens. The existing architects are dumb heads but they certainly know how to save their jobs. They get all technical data entry work to be done by the lateral "Senior Engineers in the team . All pure data entry jobs go to interns. while they Google magazine material and do FB in office .

    Advice to ManagementAdvice

    Please stop the title Software Architect in Cerner India. That title has a meaning in IT World We have no work that requires a person with this title. So many dumb heads with this title is the worst advertisement you can give for the brand else where.

    Doesn't Recommend
    Approves of CEO
  3.  

    Test Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Test Analyst  in  Bangalore
    Former Employee - Test Analyst in Bangalore

    I worked at Cerner full-time for more than 3 years

    Pros

    Only the compensation is good.

    Cons

    All other things are worst..

    Advice to ManagementAdvice

    Worst management, there are few managers who don't know how to save Excel.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Well, you just found Dilbert's office address

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Bangalore
    Former Employee - Anonymous Employee in Bangalore

    I worked at Cerner

    Pros

    1) If you are a fresher, you would be trained well and you get to gain a good exposure to industry practices.
    2) Pay for freshers is good
    3) Job security - You need to slap your manager to get fired.. that is for a month or so periodically.
    3) If you can survive in Cerner for 2 years without burning out, you can survive in most of the world deserts, north, south poles and enjoy working in any of the other IT companies.

    Cons

    1) You can forget about the term "life" for a while. No one knows what work-life balance is in this company.
    2) You get to meet defective human beings (museum specimens) called "Software Architects" which I feel you would have no chance of coming across any where in the world. These specimens/entities are direct descendants of the "pointy haired boss from Dilbert comics". They are extremely incompetent (technically, socially) and only exist to make the associates work for 15 hours a day.
    3) Regardless of how much training you receive here, your technical, coding skills will evaporate because the work is mostly clerical (some of it is like data entry) regardless of what your title is.
    4) As soon as the specimens/entities(see point 2) above you feel you are becoming too important for the team, they would bring in a few dummies and ask you to train them (in case you try to leave).
    5) There would be constant pressure to increase the output of the associate (regardless of whether the output is already high or not).

    Advice to ManagementAdvice

    1) Treat employees as human beings instead of mules.
    2) Change your grading criteria
    3) Fire your self and let the company prosper.

    Approves of CEO
  6. 2 people found this helpful  

    Cerner India review / feedback from current associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer  in  Bangalore
    Current Employee - Software Engineer in Bangalore

    I have been working at Cerner

    Pros

    I am working for Cerner India since long time now (>2 years) and have also spent some time at Cerner HQ in Kansas City. It is very easy to point out negative but I want to emphasize on good things first - Cerner India recruits fresher from college and pay them well as starting salary (primarily to attract talent because of competitive market today) and the quality of training is superb. This culture comes from Cerner HQ and as an organization they try their best to train the associate in every aspect of healthcare domain and IT skills in line with their business needs. There are lots of big IT players which do not bother to train associates in domain with risk of increasing their employability outside and thus attrition, but Cerner spends good time and money on making fresher Healthcare IT engineers. As such it is good company for fresher to start their career and they will not just be a number there but an associate with due importance.

    Cons

    Now what ails Cerner India? The major problem is highly inefficient managers and architects. There are people at Lead architect and architect level who cannot write one piece of logical code properly, forget helping their teams by giving valuable inputs or architectural insights. These are the people whom Cerner hired when they opened new office in India and they have become indispensable for Cerner India now but as a matter of fact they are good for nothing in terms of technical growth. All new managers which are hired are friends/relatives of current managers so it is a mesh now which has becomes is rotting the culture of India office. They just know how to manage engineers, force them to work till last breath and make excel sheets to keep their bosses in US HQ happy. Because of this big team of highly incompetent leaders in Cerner India, they play dirty politics among themselves to save their skin and good engineers at the bottom get frustrated and say good bye.
    In the nutshell, Cerner is good company to work but I wish someday Cerner HQ realize the true picture of Cerner India and replaces dummy architects with competent ones.

    Advice to ManagementAdvice

    Cerner HQ realize the true picture of Cerner India and replaces dummy architects with competent ones.

  7.  

    Very frustrating place for experienced people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer  in  Kansas City, MO (US)
    Former Employee - Software Developer in Kansas City, MO (US)

    I worked at Cerner full-time for more than 3 years

    Pros

    Not a very bad place to work in for the first couple of years right out of college.

    Cons

    Very bureaucratic.

    Very rigid and inflexible in their thinking.

    Entirely devoted to the idea, "work *harder*, not smarter."

    Their concept of work-life balance is : life is work and work is life, balance is meaningless.

    There is a personality cult of the CEO within the company.

    Frequent mandatory meetings lasting up to 3 hours where hundreds of employees are packed into a small auditorium and made to listen and applaud to managers and executives drone on and on, supposedly to build morale.

    Management not only tells you what to do but also tells you what to think and what views and opinions to have in your mind.

    The overall experience at this company felt like being in some sort of a cult.

    Very frustrating to work here for people with prior experience, as this company believes wholeheartedly in making the mistakes you would have already learned to avoid.

    Advice to ManagementAdvice

    It is pointless to give any advice to the management as they are very set in their ways.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    If they tell you that you have wait for a raise, you won't see it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cerner full-time for more than 3 years

    Pros

    Interesting work, you have a chance to influence how healthcare is delivered in the US, some coworkers are incredible, "work hard, play hard" culture is interesting. Stock has outperformed the market almost every year since it went public.

    Cons

    Too much reliance on rigid work plans are making the new crop of engineers unable to think outside the box for troubleshooting, too many in senior leadership aren't leaders, they just got promoted out of what they excelled at. Tend to get promised the world in a review for "next year", but those promises rarely get delivered upon. Always another "and" getting added to your job duties, but no additional resources are made available.

    Advice to ManagementAdvice

    Pay your production owners what they are worth. There's a reason there's so much turnover in that job...24/7/365 on call, tons more pressure and work, for a 3% raise? At best it's just a stop on the way to a higher paying job at a competitor, a client hospital, or anywhere else.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    All Work, No Play

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cerner

    Pros

    Great place to start out. Strong stock.

    Cons

    On-call 24/7. Training is useless.

    Advice to ManagementAdvice

    Have an understanding of what your team actually does. Most manager couldn't do or explain the most basic task of a system engineer.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Consider for a career start but don't plan to stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Withheld  in  Kansas City, MO (US)
    Former Employee - Withheld in Kansas City, MO (US)

    I worked at Cerner full-time for more than a year

    Pros

    Easy to get hired as they have huge volumes of turnover in the KC area and other sites. Can get hired with little to no experience. Salaries can potentially be competitive depending on the position and how much of a crunch the department with the position is in.

    Cons

    Work environment and general experience can vary based on where you get hired so I am speaking only from my own experience. I worked in one of their IT Works sites which was very poorly managed. Long hours due to lack of planning or poor structuring with no thanks, compensation or reward for getting things done. Word was that nearly all the IT Works sites were like this and are generally considered a joke by the rest of the company. The helpdesk is also a miserable place to work I've been told and also suffered from very high turnover.

    Compensation may start off respectable (emphasis on "may") but expect 0-3% raises if you decide to stay year after year even if you put in the 60+ hour work weeks that are expected or sprung on you at the last minute. It was not rare to be told at 4pm on a Friday that we would be expected to work through the weekend. Management would then be absent from the extra hours and it was common to come in only to stand around and not know what we were there to do.

    Most of the management level people I encountered were clueless about nearly everything. Most knew very little about technology and had zero in the way of technical understanding which resulted in ideas or initiatives that were either unreasonable or flat out impossible. I suspect they are also trained to not listen to their employees and treat communication as a one-way street based on the behavior I encountered. Additionally they knew nothing about company structure and policies. Questions about how to fix a submitted time sheet or where to find information about benefits or corporate related material was almost always met by being told to ask someone else or to look it up on your own.

    In all honestly this is not a company I would recommend if you have a decent amount of professional experience and the career potential to work some place else. To sum it up I would compare it to a McDonalds or Walmart in terms of how it operates: Mostly staffed and operated by young, underpaid kids where it's very likely to be their first corporate job or laid off refugees from other companies just happy to have a paycheck again overseen by barely literate overzealous types who don't know the first thing about IT or managing but can recite the company cheer forwards and backwards and wouldn't think twice about getting the company logo tattooed across their chest.

    Final note, they had surprisingly poor health insurance for a health care company.

    Advice to ManagementAdvice

    Lead by example. Understand that managing is a two way street not just what your employees do to make you look good. You have obligations to those below you as well. Try actually showing up to meetings and interacting with your team. It also probably helps to know what it is your department actually does and understand the work that your team does.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Exciting start, weird culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Consultant  in  Kansas City, MO (US)
    Former Employee - Delivery Consultant in Kansas City, MO (US)

    I worked at Cerner full-time for more than a year

    Pros

    The Gym at the WHQ is great!
    The benefits are very decent.
    Management/HR was very understanding and worked with me when I had to take short-term leave due to an emergency surgery.
    Plenty of travel opportunities.
    It is absolutely awesome to work with providers/hospitals/hospital staff!

    Cons

    First and foremost: the culture. It is almost like a culture of fear. One of the things I remember most about my first day during their Onboarding training was "don't mess up for x reason, or you will always be remembered for x..."

    Very much a cult of personality culture as well. Many young people which was nice , but very strange in that it seemed "cult-like" with some people (very hard to describe, and I do not mean to say that this carries to all employees, just a general sense and my opinion).

    It is a literal TON of information to digest during the first few months, and it is not easily understood the first time through. I would estimate that 70 percent of what I learned in the first couple of months at Cerner were not used in my day-to-day job after the fact.

    You are expected to always be billable (for good reason-you are being paid to ensure that Cerner meets its quarterly goals), however I found that the ways in which managers would try and promote this were fairly unethical at best, and downright lying to clients in terms of work accomplished at worst.

    I felt that I could not perform my job adequately with the information I was trained with within a few months of learning the material. It is very difficult to try and learn when you are trained for things which you will never use, and are then expected to immediately know how to build code for a completely different solution.

    Most of the day consisted of answering emails and building out different solutions for clients, and becoming increasingly frustrated at the Wiki pages that you are expected to utilize for literally almost everything pertaining to your job build-wise. Very frustrating as I feel that I learn better in a social environment and this wasn't used enough in my opinion.

    Compensation was initially average, however the annual raises are awful. It is completely up to your manager who you may or may not see in the office (I saw mine about once or twice a month). Therefore, depends on your personal relationship with your manager.

    Advice to ManagementAdvice

    I believe your long-term goals are great (especially with population health!), however I believe that the culture is not conducive to an atmosphere where you feel valued. The annual raise/review was very poor.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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