Cerner

  www.cerner.com
Work in HR? Unlock Free Profile

Cerner Reviews

Updated Jul 17, 2014
All Employees Current Employees Only

3.3 621 reviews

70% Approve of the CEO

Cerner Chairman, CEO & President Neal L. Patterson

Neal L. Patterson

(389 ratings)

66% of employees recommend this company to a friend

Review Highlights

Pros
  • Cerner takes a genuine interest in their employees and their families (work/life balance is important)(in 17 reviews)

  • Great place if you want to learn and are a quick study(in 33 reviews)


Cons
  • Indian employees are treated like slaves, and never think of work life balance at all(in 63 reviews)

  • In hand is less than expected, some times high workload you have to work for long hours,(in 58 reviews)

84 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A place to work but don't think of carrier growth here

    Software Engineer (Current Employee) Bangalore

    ProsFew people i met here and worked with are good. And i am thankful to them for being good to me

    ConsHigher management treatment with contract employee is very bad. There is a discrimination in this part itself. Along with that there is more work pressure given to then as well which forces them to come over the weekends that leads ultimately in unbalance in the work and personal

    Advice to Senior ManagementPlease curb your senior management people in their behavior. They should be trained in "How to behave with contract employee"

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Just about average

    Anonymous Employee (Former Employee) Bangalore

    Pros1. In an attractive domain , Healthcare
    2. Reasonable compensation
    3. Plenty of learning resources

    ConsI have great respect for the kind of work this company does. But Cerner India is not Cerner US.

    1. Quality of work - Working here for 2 years can make you useless to every other company.
    2. Deteriorating Quality of India Associates - Overpaid people with minimum skill set rarely leave . These people are useful to the company for the simple fact that they acquire "Cerner skills" which is nothing but set of process that you have to do over and over again. Really sad with this strategy of the parent company.
    3. Company within the company- I recently know of an instance when a so called long timer recruited a dumb BPO guy as "architect" into his team. These kind of personal interests happen all the time There is a group of long timers who have survived and will survive with no talent.
    4. Great Indian strategy -Majority of the good people recruited here are into the Senior Engineer level. Reasonable compensation and the architect tag are the baits. For a senior engineer the next level is architect .. As soon as you are an SE you think how it is easy to be an architect looking at so many dumb people around bearing the title architects. All of the laterals will say "Just for the title" and the cliche "I can use this title else where since how would they know the quality of work i am doing here" . Truth is for none of them it happens. The existing architects are dumb heads but they certainly know how to save their jobs. They get all technical data entry work to be done by the lateral "Senior Engineers in the team . All pure data entry jobs go to interns. while they Google magazine material and do FB in office .

    Advice to Senior ManagementPlease stop the title Software Architect in Cerner India. That title has a meaning in IT World We have no work that requires a person with this title. So many dumb heads with this title is the worst advertisement you can give for the brand else where.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Test Analyst

    Test Analyst (Former Employee) Bangalore

    ProsOnly the compensation is good.

    ConsAll other things are worst..

    Advice to Senior ManagementWorst management, there are few managers who don't know how to save Excel.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Well, you just found Dilbert's office address

    Anonymous Employee (Former Employee) Bangalore

    Pros1) If you are a fresher, you would be trained well and you get to gain a good exposure to industry practices.
    2) Pay for freshers is good
    3) Job security - You need to slap your manager to get fired.. that is for a month or so periodically.
    3) If you can survive in Cerner for 2 years without burning out, you can survive in most of the world deserts, north, south poles and enjoy working in any of the other IT companies.

    Cons1) You can forget about the term "life" for a while. No one knows what work-life balance is in this company.
    2) You get to meet defective human beings (museum specimens) called "Software Architects" which I feel you would have no chance of coming across any where in the world. These specimens/entities are direct descendants of the "pointy haired boss from Dilbert comics". They are extremely incompetent (technically, socially) and only exist to make the associates work for 15 hours a day.
    3) Regardless of how much training you receive here, your technical, coding skills will evaporate because the work is mostly clerical (some of it is like data entry) regardless of what your title is.
    4) As soon as the specimens/entities(see point 2) above you feel you are becoming too important for the team, they would bring in a few dummies and ask you to train them (in case you try to leave).
    5) There would be constant pressure to increase the output of the associate (regardless of whether the output is already high or not).

    Advice to Senior Management1) Treat employees as human beings instead of mules.
    2) Change your grading criteria
    3) Fire your self and let the company prosper.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    Cerner India review / feedback from current associate

    Software Engineer (Current Employee) Bangalore

    ProsI am working for Cerner India since long time now (>2 years) and have also spent some time at Cerner HQ in Kansas City. It is very easy to point out negative but I want to emphasize on good things first - Cerner India recruits fresher from college and pay them well as starting salary (primarily to attract talent because of competitive market today) and the quality of training is superb. This culture comes from Cerner HQ and as an organization they try their best to train the associate in every aspect of healthcare domain and IT skills in line with their business needs. There are lots of big IT players which do not bother to train associates in domain with risk of increasing their employability outside and thus attrition, but Cerner spends good time and money on making fresher Healthcare IT engineers. As such it is good company for fresher to start their career and they will not just be a number there but an associate with due importance.

    ConsNow what ails Cerner India? The major problem is highly inefficient managers and architects. There are people at Lead architect and architect level who cannot write one piece of logical code properly, forget helping their teams by giving valuable inputs or architectural insights. These are the people whom Cerner hired when they opened new office in India and they have become indispensable for Cerner India now but as a matter of fact they are good for nothing in terms of technical growth. All new managers which are hired are friends/relatives of current managers so it is a mesh now which has becomes is rotting the culture of India office. They just know how to manage engineers, force them to work till last breath and make excel sheets to keep their bosses in US HQ happy. Because of this big team of highly incompetent leaders in Cerner India, they play dirty politics among themselves to save their skin and good engineers at the bottom get frustrated and say good bye.
    In the nutshell, Cerner is good company to work but I wish someday Cerner HQ realize the true picture of Cerner India and replaces dummy architects with competent ones.

    Advice to Senior ManagementCerner HQ realize the true picture of Cerner India and replaces dummy architects with competent ones.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Exciting start, weird culture

    Delivery Consultant (Former Employee) Kansas City, MO (US)

    ProsThe Gym at the WHQ is great!
    The benefits are very decent.
    Management/HR was very understanding and worked with me when I had to take short-term leave due to an emergency surgery.
    Plenty of travel opportunities.
    It is absolutely awesome to work with providers/hospitals/hospital staff!

    ConsFirst and foremost: the culture. It is almost like a culture of fear. One of the things I remember most about my first day during their Onboarding training was "don't mess up for x reason, or you will always be remembered for x..."

    Very much a cult of personality culture as well. Many young people which was nice , but very strange in that it seemed "cult-like" with some people (very hard to describe, and I do not mean to say that this carries to all employees, just a general sense and my opinion).

    It is a literal TON of information to digest during the first few months, and it is not easily understood the first time through. I would estimate that 70 percent of what I learned in the first couple of months at Cerner were not used in my day-to-day job after the fact.

    You are expected to always be billable (for good reason-you are being paid to ensure that Cerner meets its quarterly goals), however I found that the ways in which managers would try and promote this were fairly unethical at best, and downright lying to clients in terms of work accomplished at worst.

    I felt that I could not perform my job adequately with the information I was trained with within a few months of learning the material. It is very difficult to try and learn when you are trained for things which you will never use, and are then expected to immediately know how to build code for a completely different solution.

    Most of the day consisted of answering emails and building out different solutions for clients, and becoming increasingly frustrated at the Wiki pages that you are expected to utilize for literally almost everything pertaining to your job build-wise. Very frustrating as I feel that I learn better in a social environment and this wasn't used enough in my opinion.

    Compensation was initially average, however the annual raises are awful. It is completely up to your manager who you may or may not see in the office (I saw mine about once or twice a month). Therefore, depends on your personal relationship with your manager.

    Advice to Senior ManagementI believe your long-term goals are great (especially with population health!), however I believe that the culture is not conducive to an atmosphere where you feel valued. The annual raise/review was very poor.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    It was good until some manager doesn't like you or you grow past the "desired age range"

    Anonymous Employee (Former Employee)

    ProsYou gain a great insight into Healtcare and if you work "client facing" you get to see more of what Healthcare is for the nurses and doctors that work each day for their patients. You can gain a technical background if you are clinical and a clinical perspective if you are technical.

    ConsIt seems that most of the people that survive the longest are the non boat rockers. The conformist to the work culture. If you are a pro company person you will do well. But that may be at the expense of your clients. Timelines to implement their systems are strenuous to say the least.

    Advice to Senior ManagementI would suggest that from the beginning when clients are designing their systems that you spend more time in helping them design a system and before they are ready to Go Live plan on optimization of the original design and adjusting the system to better facilitate the clinical resources that will be using it.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    False Advertising, both to prospective employees as well as clients

    Anonymous Employee (Current Employee) Kansas City, MO (US)

    ProsGreat health insurance, onsite clinics are very convenient
    casual dress

    Conswork life balance is almost non-existent
    pay not as comparable to other similar companies
    lack of integrity when dealing with clients. It's all oversell and under deliver, leaving clients unsatisfied and damaging trusted relationships
    Highly stressful environment
    unwritten rules and hierarchy that you learn the hard way
    disorganized
    very high turnover... hire out of college work you to death for two years and then bring in the next batch
    Maybe the top 5% of associates rise to the top, and when they do they rise quickly. Everyone else slaves away hoping for recognition and promotion but it's rarely attained no matter how many years put in.
    Every team is understaffed, each person handling way more than one person can manage effectively and not getting paid to reflect the workload. This causes disorganization and sloppy half-complete outputs. I feel like Cerner is always scrambling to clean up the messes they are always making instead of setting realistic client and project expectations and then delivering quality results.

    Advice to Senior Managementslow down, the company is growing too fast and there is widespread lack of control, consistency, discontent and organization. Lower your turnover.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Okay place to start, terrible place to finish...

    Senior Software Engineer (Former Employee)

    ProsIf you don't want to work hard, they don't seem to care (people constantly missing deadlines for 18+ months and no corrective actions taken)
    You can get some decent experience
    Flexible work hours outside of "crunch time"

    ConsIf you do work hard, they don't seem to care
    It's a revolving door, more people have left the company than are currently working there
    Health insurance costs a ridiculous amount when you include the enormous deductible
    Management in some orgs will lie directly to your face to "motivate" you to work hard and meet deadlines
    They'll hire a bunch of nearly useless contractors for 3x the normal salary of a developer, the contractors will then drag the entire team down with their terrible code, and then when it comes time for a raise the developers that actually contributed to success will be left high and dry
    Compensation is a complete joke once you have 5+ years of experience
    They would rather replace talented and experienced engineers with someone that costs less money and takes 3 times as long to implement anything

    Advice to Senior ManagementEmployees are not robots. If you want to keep talented and hard working people, you should probably consider paying them more than peanuts to work those 70 hour "crunch time" weeks. If someone can walk out the door and immediately get a 35% or higher raise at another company in an area with comparable cost of living then you're doing something wrong.

    The only reason I can find that any developer stays at Cerner longer than 5 years is because they're either too lazy to look anywhere else, or no one else will hire them. The architects and future leaders of Cerner are just lazy and/or incompetent engineers (in most cases, there are rare exceptions).

    Get rid of dead weight. If everything a developer does causes the rest of the team to lose time fixing it, he/she needs to go elsewhere.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Mandatory unpaid overtime.

    Software Engineer (Former Employee) Kansas City, MO (US)

    ProsSome flexibility on start of workday (7-9am), depending on what position you are in. Co-workers are friendly and helpful. Occasional social events lighten the atmosphere. Pay is a bit on the lower end of competitive but their entry requirements are not so steep as other places.

    ConsExtremely rigid hourly requirements, and over 40 hours/week an unwritten prerequisite to any promotion. Mandatory unpaid overtime whenever numbers are due so that higher-ups can look good (you get a bagel, though...), about 12 days/year at +2 hours/day.

    Insufficient training for very technical positions. Specifically, no training on software architecture of enormous code base before being required to find bugs in said software.

    They play the bait-and-switch game with job positions via overly-broad job titles (I applied for a software development position and got a customer support position, both of which have the title Software Engineer).

    Advice to Senior ManagementMandatory unpaid overtime should be for emergency situations only. If there is a chronic need for more work than ordinary hours can provide, that is a reason to hire more people, not wring more work out of the existing people.

    Either don't ask for placement preferences from newly-hired employees, or actually take those preferences into serious consideration.

    Don't use the same job title for drastically different positions.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Worked for Cerner? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.