Cerner
3.2 of 5 506 reviews
www.cerner.com Kansas City, MO 5000+ Employees

Cerner Reviews

Updated Mar 31, 2014
All Employees Current Employees Only

3.2 506 reviews

                             

69% Approve of the CEO

Cerner Chairman, CEO & President Neal L. Patterson

Neal L. Patterson

(352 ratings)

65% of employees recommend this company to a friend
77 Employee Reviews Back to all reviews
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Just about average

Anonymous Employee (Former Employee)
Bangalore

I worked at Cerner full-time for more than a year

Pros1. In an attractive domain , Healthcare
2. Reasonable compensation
3. Plenty of learning resources

ConsI have great respect for the kind of work this company does. But Cerner India is not Cerner US.

1. Quality of work - Working here for 2 years can make you useless to every other company.
2. Deteriorating Quality of India Associates - Overpaid people with minimum skill set rarely leave . These people are useful to the company for the simple fact that they acquire "Cerner skills" which is nothing but set of process that you have to do over and over again. Really sad with this strategy of the parent company.
3. Company within the company- I recently know of an instance when a so called long timer recruited a dumb BPO guy as "architect" into his team. These kind of personal interests happen all the time There is a group of long timers who have survived and will survive with no talent.
4. Great Indian strategy -Majority of the good people recruited here are into the Senior Engineer level. Reasonable compensation and the architect tag are the baits. For a senior engineer the next level is architect .. As soon as you are an SE you think how it is easy to be an architect looking at so many dumb people around bearing the title architects. All of the laterals will say "Just for the title" and the cliche "I can use this title else where since how would they know the quality of work i am doing here" . Truth is for none of them it happens. The existing architects are dumb heads but they certainly know how to save their jobs. They get all technical data entry work to be done by the lateral "Senior Engineers in the team . All pure data entry jobs go to interns. while they Google magazine material and do FB in office .

Advice to Senior ManagementPlease stop the title Software Architect in Cerner India. That title has a meaning in IT World We have no work that requires a person with this title. So many dumb heads with this title is the worst advertisement you can give for the brand else where.

No, I would not recommend this company to a friend

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Test Analyst

Test Analyst (Former Employee)
Bangalore

I worked at Cerner full-time for more than 3 years

ProsOnly the compensation is good.

ConsAll other things are worst..

Advice to Senior ManagementWorst management, there are few managers who don't know how to save Excel.

No, I would not recommend this company to a friend

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Well, you just found Dilbert's office address

Anonymous Employee (Former Employee)
Bangalore

I worked at Cerner

Pros1) If you are a fresher, you would be trained well and you get to gain a good exposure to industry practices.
2) Pay for freshers is good
3) Job security - You need to slap your manager to get fired.. that is for a month or so periodically.
3) If you can survive in Cerner for 2 years without burning out, you can survive in most of the world deserts, north, south poles and enjoy working in any of the other IT companies.

Cons1) You can forget about the term "life" for a while. No one knows what work-life balance is in this company.
2) You get to meet defective human beings (museum specimens) called "Software Architects" which I feel you would have no chance of coming across any where in the world. These specimens/entities are direct descendants of the "pointy haired boss from Dilbert comics". They are extremely incompetent (technically, socially) and only exist to make the associates work for 15 hours a day.
3) Regardless of how much training you receive here, your technical, coding skills will evaporate because the work is mostly clerical (some of it is like data entry) regardless of what your title is.
4) As soon as the specimens/entities(see point 2) above you feel you are becoming too important for the team, they would bring in a few dummies and ask you to train them (in case you try to leave).
5) There would be constant pressure to increase the output of the associate (regardless of whether the output is already high or not).

Advice to Senior Management1) Treat employees as human beings instead of mules.
2) Change your grading criteria
3) Fire your self and let the company prosper.

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Cerner India review / feedback from current associate

Software Engineer (Current Employee)
Bangalore

I have been working at Cerner

ProsI am working for Cerner India since long time now (>2 years) and have also spent some time at Cerner HQ in Kansas City. It is very easy to point out negative but I want to emphasize on good things first - Cerner India recruits fresher from college and pay them well as starting salary (primarily to attract talent because of competitive market today) and the quality of training is superb. This culture comes from Cerner HQ and as an organization they try their best to train the associate in every aspect of healthcare domain and IT skills in line with their business needs. There are lots of big IT players which do not bother to train associates in domain with risk of increasing their employability outside and thus attrition, but Cerner spends good time and money on making fresher Healthcare IT engineers. As such it is good company for fresher to start their career and they will not just be a number there but an associate with due importance.

ConsNow what ails Cerner India? The major problem is highly inefficient managers and architects. There are people at Lead architect and architect level who cannot write one piece of logical code properly, forget helping their teams by giving valuable inputs or architectural insights. These are the people whom Cerner hired when they opened new office in India and they have become indispensable for Cerner India now but as a matter of fact they are good for nothing in terms of technical growth. All new managers which are hired are friends/relatives of current managers so it is a mesh now which has becomes is rotting the culture of India office. They just know how to manage engineers, force them to work till last breath and make excel sheets to keep their bosses in US HQ happy. Because of this big team of highly incompetent leaders in Cerner India, they play dirty politics among themselves to save their skin and good engineers at the bottom get frustrated and say good bye.
In the nutshell, Cerner is good company to work but I wish someday Cerner HQ realize the true picture of Cerner India and replaces dummy architects with competent ones.

Advice to Senior ManagementCerner HQ realize the true picture of Cerner India and replaces dummy architects with competent ones.

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Decent place to start, not a place to stick around

Systems Engineer (Former Employee)
Kansas City, MO (US)

I worked at Cerner full-time for more than a year

Pros- They will hire you with no experience
- There are some good people who work there
- You will learn a fair amount, mostly about Cerner products

Cons- Underpaid
- Overworked
- Undervalued

Basically, you are sacrificed for the good of the company. They invest relatively little in their knowledge infrastructure, training, or general business policies and procedures. The result is an unpleasant work experience that leads to their extremely poor employee retention.

Advice to Senior ManagementManagers are also victims of larger policies within the company, so I would tell managers to hold out for something better. Now, if I were talking to executives or those who can actually make decisions, I would tell them to adopt a longer view. Employees are assets, but more to the point, they are a liability. Devaluing and hemorrhaging your employees will erode your company more than losing that extra few million saved by not investing in training, better knowledge repositories, maybe a couple more employees to balance workload. You have a self-identified retention problem. Do something about it.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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The change of jobs every 18 months means often leadership lack experience in the space they lead.

Anonymous Employee (Current Employee)

I have been working at Cerner full-time

ProsSome great high energy co-workers. If you are a young professional good opportunities, just be prepared to work very long hours and often being treated less than respectfully.

ConsMy experience is that while the organization feels they are the best they over promise to clients. Leadership don't like to address or often admit when there are problems. There are mixed messages to teams regularly leaving them without clarity in direction. I am certain there are exceptions to this.

Advice to Senior ManagementThe best thing the leadership team could do is to provide stable Execs so the teams have mature, experienced leaders to consult with and address problems in leaders promptly.

– I'm optimistic about the outlook for this company

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Could be Worse

Software Engineer (Former Employee)
Kansas City, MO (US)

I worked at Cerner full-time for more than 5 years

ProsConvenient onsite clinic & gym
Decent starting salary
There are opportunities to use some bleeding edge technologies
Lots of really smart people

For prospective engineers:

Cerner is a good place to start a career. It's pretty easy to get a job here and you'll learn a lot pretty quickly.

If you are really into computer science, Cerner might be a good choice for you. There are teams working some bleeding edge technologies.

If you are really into red tape and processes then Cerner is a good choice for you.

If you like strict adherence to style guides and love linters and crave pedantic rants about how said style guides supersede said linters then you'll be in for a treat.

If you are an experienced developer with the skills, knowledge, and drive that could land you a job with the Google's and Amazon's of the world but prefer a good old fashion midwest winter then Cerner is a good choice.

ConsThe health insurance is pretty bad, if you have a family your gonna have a 3 or 4 thousand dollar deductible so be ready to max out that FSA

You only get 8 paid holiday days... they don't even give you Mr. Luther King Jr. Day off!

Parking sucks, if you accept a position then you better try and negotiate a parking spot on campus.

For engineers:

If you are even remotely business minded, this is probably not the place for you. Cerner is ripe with waste. During my tenure I don't think I worked on a single product that ever turned a profit and most of them I knew would be complete wastes of time from the get go. I've watched a sizable group of engineers sit idle for months working on busy work as the business was trying to figure out what the product they were assembled to work on was suppose to do.

If you are really into software engineering then this is probably not the best place for you. I've encountered some pretty atrocious code during my employment. I've seen things like single classes over 5,000 lines with no automated tests, Blocks of code so nested you'd have to scroll horizontally in the IDE to be able to see some of the statements, the use if/then/else statements with instanceOf's instead of polymorphism... I'm partially convinced that Robert Martin must have worked here at one point in time and his experiences were the inspiration for "Clean Code".

If you are a firm believer in agile development then this is not a good place for you. They claim they are agile, but the only thing they do that is agile is hold the ceremonies. If you've worked at an agile shop and really enjoyed it then you'll be thoroughly disappointed. At Cerner I often heard the expression "there are no agile police", but if there were they'd have no trouble meeting their quotas here.

Advice to Senior ManagementIt's time for some accountability

Yes, I would recommend this company to a friend

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Easy to get hired but not worth sticking around.

Withheld (Current Employee)
Kansas City, MO (US)

I have been working at Cerner full-time for more than a year

ProsHigh turnover of employees makes it easy to get a job as they are always hiring. Salaries and compensation can be competitive initially. Many amenities such as a gym, good cafeteria and other services at the Kansas City HQ location.

ConsIronically the health insurance isn't very good (high deductible) and salaries and raises in recent years have decreased and are less competitive now. Very high workload with little to no encouragement or praise for hard work. Google Cerner and you will find the email from the CEO years ago blasting employees for not working 12-15 hours a day. The culture has not changed, they are just better about hiding it or wording it more carefully now. Very much a company that exists to exploit a young work force and happily turn them out when they get burned out.

The managers I worked under and encountered were completely clueless about IT and healthcare in general and I can only surmise they got to their position by sucking up and playing politics. It is fairly likely you will end up with a boss who never did your job and doesn't know the first thing about it and only exists to drive and punish you without offering any sort of positive guidance or help. The result is that with no idea about their subordinates skills or job-roles managers have no working knowledge of what constitutes a good or bad performance and only reward those pay them lip service (because that's how they got to where they are).

Advice to Senior ManagementNone as the do-nothing know-nothing management is the problem. I will however try to leave a small summary:
If you got through high school and college by finding some "nerd" to do your homework or copy off of then this is the company for you. If you were said "nerd" who was cajoled or bullied into letting others copy off you or put their name on your homework then FYI, this company was founded by and is run by those exact same people.

No, I would not recommend this company to a friend

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Strong company, unhealthy work culture

Senior Systems Engineer (Current Employee)
Kansas City, KS (US)

I have been working at Cerner full-time for more than 5 years

ProsJob security as long as your mistakes are below customer radar. Some great talented folks to work with. 401k has done well over the years

ConsComplete disconnect between direct manager and team members. Negative management style goes unchecked. Fear used as a primary motivator and sincere acknowledgement of work contributions are minimal. Toxic work environment. No annual bonus despite high marks on annual reviews.

Advice to Senior ManagementHold managers accountable for poor management practices. Work toward a better balance between hard work and positive work culture.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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stifling corporate culture

Anonymous Employee (Former Employee)

I worked at Cerner part-time

Prosnice gym, cafeteria, flex time, and fair compensation

ConsThe mostly male execs and board members create a "boys club" environment.

Advice to Senior Managementstrive for more diversity, listen to your employees, and practice what you preach.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Cerner reviews and ratings - including employee satisfaction and approval ratings for Cerner CEO Neal L. Patterson. All 77 reviews are posted anonymously by Cerner employees.