DISH Reviews

Updated 17 October 2014
Updated 17 October 2014
1,792 Reviews
2.8
1,792 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DISH Director, President and CEO Joseph Clayton
Joseph Clayton
1,149 Ratings

Review Highlights

Pros
  • Pay is good for these parts, especially if you stick with it for a few years (in 80 reviews)

  • Good work life balance: people in our office arrive around 10am and leave by 7pm (in 36 reviews)


Cons
  • Management uses strong arm tactics while telling you about work/life balance (in 46 reviews)

  • Upper management don't keep to their word, will Lie thru their teeth in your face (in 110 reviews)

More Highlights

273 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great opportunity for hard workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Englewood, CO (US)
    Former Employee - Anonymous Employee in Englewood, CO (US)

    I worked at DISH full-time (more than an year)

    Pros

    I worked at DISH Corporate for nearly 3 years, and held 4 positions. The career opportunities offered at DISH are nearly unrivaled. I was fortunate enough to have managers who listened, helped me grow, and ultimately I earned not only promotions within my team, but was awarded the opportunity to step into a role in a different field of work when I spoke up and expressed interest. DISH expects a lot from their employees, but hard work and results are rewarded. While starting salaries may not be the highest in the industry, DISH rewards hard-working employees with performance-based increases; additionally, non-salary financial benefits are pretty great for today's marketplace - 401k with match, profit sharing, ESPP, HSA, etc.

    Cons

    Some policies and aspects of corporate culture are becoming antiquated, though not outside the realm of reasonable expectations (i.e., "core hours", where more and more companies are providing increased flexibility to their workforce).

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A company that I do not mind waking up on Monday mornings for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Phoenix, AZ (US)
    Current Employee - Anonymous Employee in Phoenix, AZ (US)

    I have been working at DISH full-time (more than 5 years)

    Pros

    There are many opportunities to move up in the company. Dish is a company that values and rewards its employees by trying to fill any open positions internally first. Many positions are in Dish's corporate headquarters and as such they offer relocation reimbursement.

     They also go to great lengths to gather the feedback of their employees on how to improve the culture. When they were named the worst company to work for two years in a row they really committed to turn around the employee sentiment. I have been with the company for over six years. I have lasted through the years when they didn't value their employees and I am really happy to see what they have done so far. Every year they conduct an anonymous survey from every employee. They take a few of the biggest items every year, focus their efforts on fixing them and take steps to make sure that those issues do not come back again.

    Cons

    Their health insurance has a very high deductible. It is difficult to pull some teams off the phones because of call volume. They do not have as many paid holiday's and vacation days as other companies.

    Advice to ManagementAdvice

    Keep listening to your employees on what to improve.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Not the worst company by any means.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Salt Lake City, UT (US)
    Current Employee - Operations Manager in Salt Lake City, UT (US)

    I have been working at DISH full-time (more than an year)

    Pros

    Love all of the people I work with. Very friendly, very inviting. Immediate supervisor cares about my opinions, and is always willing to sit down and discuss.

    Cons

    Depending on the project there seems to be a lot of red-tape to get things done.

    Advice to ManagementAdvice

    Try to get into the field once a quarter in an "Undercover Boss" fashion to see how things really work.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Not bad for low requirements

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Manager in Houston, TX (US)
    Current Employee - Field Service Manager in Houston, TX (US)

    I have been working at DISH full-time (more than 5 years)

    Pros

    3 day weekend, other than health insurance, the benefits are good, take advantage of the tuition reimbursement program, especially if you are young.

    Cons

    Pressure, lots of pressure, hope you are good at saving money, the $5000 deductible is steep if you need medical help. Insurance doesn't cover a penny until after you meet your deductible.

    Advice to ManagementAdvice

    Change the insurance to something that we can afford to use, it is a joke currently. If you are worried about cost, I'd pay twice the amount for regular insurance where if I go to the doctor I pay $20 and for the hospital $100, I would provably go to the doctor more often and this would lead to healthier employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Test Engineer Intern

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH

    Pros

    Lots of hands on experience, the people are great, great moving forward mentality

    Cons

    Company gossip, nothing else to say for a con

  7.  

    Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative Ll in Thornton, CO (US)
    Current Employee - Customer Service Representative Ll in Thornton, CO (US)

    I have been working at DISH full-time (more than an year)

    Pros

    Dish hires several times throughout the year. They have a good starting wage. If you are not an attendance issue and have a good attitude you can advance to various depts. They also have tuition reimbursement for most courses. I've been at dish more that a year and can honestly say that for a call center environment it one of the better ones.

    Cons

    You dont always have a say as to what training you get picked for. The goal is to be upwardly mobile and not everyone has this objective. There are round tables to get info on procedure but rarely do we see changes implemented from the round table suggestions. However, this may be Web because I have not been there long enough.

    Advice to ManagementAdvice

    Sometimes training op's are used as interview tools and perhaps a probationary period might be a more effective way of evaluating.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Positive Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contributor in Englewood, CO (US)
    Current Employee - Contributor in Englewood, CO (US)

    I have been working at DISH full-time (more than an year)

    Pros

    Management here is intent on redeveloping the employee experience and showing the value that each employee brings to the company. This is a fast paced and every changing environment, where people with curiosity, knowledge and experience truley do succeed in positive growth and movement.

    Cons

    I don't think they are cons, but many do. If you are not willing to work hard and be dedicated to what you are doing, you will not fit in well in this company. We do spend long hours developing and managing IT and Business products so that in the end, the consumer has the greatest experience possible. This is across the board, from customer service, to installation services and the manufacturing portion of the company. All employees are challenged to bring the greatest skills to the table and assist with the growth and development of the company.

    Advice to ManagementAdvice

    Company values are in serious consideration these days and it is nice to see them being openly discussed with teams and other management. Don't lose this focus, we can only become better.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Very work intense

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Satellite Technician in Augusta, GA (US)
    Current Employee - Satellite Technician in Augusta, GA (US)

    I have been working at DISH full-time (less than an year)

    Pros

    Above average pay a lot of overtine and it's pretty much you do what you feel situation calls for good

    Cons

    Physically demanding torrent health insurance sucks mandatory over time long hours

    Advice to ManagementAdvice

    Fix the insurance its pretty bad

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    I had an amazing team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst
    Current Employee - Business Analyst

    I have been working at DISH full-time (more than an year)

    Pros

    I worked at Dish for one year and had an enjoyable experience. My team was okay but my managers and VP were amazing! They were very supportive, the work was challenging and I found most departments to be helpful. The pay was decent but nothing to brag about and the benefits were about what you expect anywhere.

    Cons

    Many other teams were absolutely miserable and just sticking with the job until something better came along. One huge negative, they do not trust their employees. They used to run a badge report checking your hours. For those that need to be monitored fine but for those of us that work hard don't appreciate the distrust.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Capacity for internal customer service will NEVER be met!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Hilliard, OH (US)
    Current Employee - Anonymous Employee in Hilliard, OH (US)

    I have been working at DISH full-time (more than 3 years)

    Pros

    Great pay, feedback constantly solicited for improvement, amazing performance incentives for frontline agents, positive atmosphere!!!

    Cons

    Employees are given so much that appreciation is replaced with a sense of entitlement a need for more.. MORE...MORE. Impossible to satisfy your internal customer.

    Advice to ManagementAdvice

    Continue the path of soliciting feedback to ensure all concerns are addressed. Continue to recap improvements that you have made.

    Recommends
    Positive Outlook
    Approves of CEO

Work at DISH? Share Your Experiences

DISH

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.