Dixons Retail

www.dixonsretail.com

Dixons Retail Reviews

Updated 12 January 2015
Updated 12 January 2015
79 Reviews
2.9
79 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dixons Retail Group CEO Sebastian James
Sebastian James
37 Ratings

Review Highlights

Pros
  • 10% discount on most items, and you get the odd benefit from a supplier (in 6 reviews)

  • Worked with some really good people (staff), and they did pay on time (in 4 reviews)


Cons
  • Head office rather dated but that is being addressed (in 4 reviews)

  • Poor managers, low pay, stressful job, no motivation, most of the staff want to leave (in 4 reviews)

More Highlights

24 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Was great, now not so much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dixons Retail full-time (more than 3 years)

    Pros

    - Good working enviroment

    Cons

    - No real technical formation
    - Targets are unreal

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Tough but fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Buyer
    Former Employee - Buyer

    I worked at Dixons Retail full-time (more than 5 years)

    Pros

    Exciting, rewarding, fast moving, creative

    Cons

    Long hours, too many meetings

    Recommends
    Neutral Outlook
  3.  

    Good people, friendly atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Colleague in Dublin, Dublin (Ireland)
    Current Employee - Sales Colleague in Dublin, Dublin (Ireland)

    I have been working at Dixons Retail full-time (more than a year)

    Pros

    retail sale experience,hands on new technology.

    Cons

    KPI, KPI, KPI attach attach attach. more focus selling attachments then product.

    Advice to ManagementAdvice

    sale without commission is not fair.

    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Tech Support Nottingham

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Advisor in Nottingham, England (UK)
    Former Employee - Tech Advisor in Nottingham, England (UK)

    I worked at Dixons Retail full-time (more than 3 years)

    Pros

    Big company, wages are generally poor so job is pretty secure

    Cons

    Managers are either really good and soon move on or hopelessly useless and ever present.

    Advice to ManagementAdvice

    Value your employees; you are running a company not a detention centre

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Decent opportunities to learn. Working culture ok but not overly friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Office in Hemel Hempstead, England (UK)
    Former Employee - Head Office in Hemel Hempstead, England (UK)

    I worked at Dixons Retail full-time

    Pros

    Opportunities to learn. Fast changing business.

    Cons

    Work culture not overly friendly and politics can get in way of getting stuff done.

    Advice to ManagementAdvice

    Improve working culture.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    sales consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Athens (Greece)
    Former Employee - Sales Consultant in Athens (Greece)

    I worked at Dixons Retail part-time (less than a year)

    Pros

    helpful colleagues, training on the job an through online courses,

    Cons

    wage was quite low, retail strore i was working needed to be renovated

    Recommends
    Neutral Outlook
  8.  

    fast moving pace. always busy help customer after customer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Watford, East of England, England (UK)
    Current Employee - Sales Representative in Watford, East of England, England (UK)

    I have been working at Dixons Retail part-time (more than 3 years)

    Pros

    some of the exclusive products and services on the market. Multiple channels to purchase product online or in-store see website. if you have the best people that care want you to grow as individual you can do

    Cons

    there always challenges in any business.

    Advice to ManagementAdvice

    room for improvement.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Largest electrical company in Europe

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Sales Advisor in London, England (UK)
    Former Employee - Business Sales Advisor in London, England (UK)

    I worked at Dixons Retail full-time (more than a year)

    Pros

    Various product training available within the company, Huge pool of knowledge for consumer products and electronic gadgets. Great for someone who loves to tinker with products and latest gadgets, as many manufactures gives you live demo

    Cons

    Could do better on wages, sales incentive and bonus structure is not very lucrative. Management can be more people friendly.

    Advice to ManagementAdvice

    Management should take the feedback from colleagues and forward it to policy makers.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Decent job if you can sell and enjoy tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Adviser in Stevenage, England (UK)
    Former Employee - Customer Adviser in Stevenage, England (UK)

    I worked at Dixons Retail part-time (more than a year)

    Pros

    Being around technology everyday
    Flexible shifts, usually long which is good if you have to travel
    Can be a friendly work environment

    Cons

    Targets are demanding and can be difficult to achieve
    Customers can be difficult
    Internal systems could be more efficient
    Training could be better

    Advice to ManagementAdvice

    Listen to shop floor staff more

    Positive Outlook
  11.  

    Run of the Mill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Logistics in Sheffield, England (UK)
    Former Employee - Logistics in Sheffield, England (UK)

    I worked at Dixons Retail full-time (less than a year)

    Pros

    You get paid on time.
    Nice people to work with.
    Since its an electronic retailer, an employee gets plenty of discounts on the in house products and have good local discounts.

    Cons

    Retail Dead End jobs. No real room for good promotions. Uninteresting management, the middle management seems stuck up and not flexible.

    They only look at processes and not the employee, in another words working there would just be like you're another employee number. Machines will start automating soon enough.

    Advice to ManagementAdvice

    Don't treat employees like numbers.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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