Dr Pepper Snapple Group

www.drpeppersnapplegroup.com

Dr Pepper Snapple Group Reviews

Updated 23 January 2015
Updated 23 January 2015
214 Reviews
2.8
214 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dr Pepper Snapple Group President and CEO Larry D. Young
Larry D. Young
109 Ratings

Review Highlights

Pros
  • Benefits are good they start from day 1 (in 12 reviews)

  • Great Work life balance with local autonomy to control your destiny and opportunities (in 7 reviews)


Cons
  • Work/life balance is the exact inverse of what you would like to see in a company (in 13 reviews)

  • Long hours (Over 60-70 hours per week on average) (in 10 reviews)

More Highlights

58 Employee Reviews Back to all reviews

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  1.  

    More bad than good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Manager in Plano, TX (US)
    Former Employee - Associate Manager in Plano, TX (US)

    I worked at Dr Pepper Snapple Group full-time (more than 3 years)

    Pros

    Decent benefits, work life balance, and people are generally good.

    Cons

    If you are in marketing, your career path is very limited. The Sales function is the lead function and marketing works to support that function and does not have ultimate decision making authority. Most of the corporate strategy is wrong because of the emphasis on sales, which devalues marketing. The company commoditizes its brands.

    Furthermore, a few years ago while morale was already low, management decided to reduce floating holidays and remove another paid holiday. This provided no benefit to anyone and showed how out of touch management can be. This is definitely an old boys club.

    The sales force is mostly older white men. This is a sharp contrast to successful CPG companies. Diversity is definitely an issue within sales and limits its success.

    Advice to ManagementAdvice

    The company needs to focus more on non-carbonated brands. There seems to be no strategy for growth other than hoping. No line of sight for strategic acquisitions or creating new brands in the face of emerging trends.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Women need not apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Camarillo, CA (US)
    Former Employee - Branch Manager in Camarillo, CA (US)

    I worked at Dr Pepper Snapple Group

    Pros

    The personnel from the Headquarters were always very helpful, and responsive to the needs of their employees. The salaries are in line with the trends for the industry. After eleven years, I can say that I was given freedom to handle problems occurring at my particular facility on my own. I was crazy about my job. Excellent Benefits. Infrastructure, which was lacking, has been improving dramatically each year.

    Cons

    Although the corporate offices have clearly made an effort to include women at every level, at the distribution level the company remains anti-female At this level, as a Sales Manager I was the first and as a Branch Manager, I was the one female out of 200 locations. This may have changed in the last two years.
    In 2005 I was told by a District Sales Manager that he would never ever hire a female. " Too many problems."
    Now most men are intelligent enough to keep that thought to themselves, but that feeling remains hidden under the surface.

    I was able to climb the ladder to success rapidly with good old fashioned hard work and a manager who saw only numbers.The shift happened when he was sent to work in finance. He was clearly looking at my results rather than my sex as I climbed the ladder from Relief Sales to Route Sales, To District Sales Manager to Branch Manager. He was replaced by a manager who wanted a rough and tumble all male football team. I could sense my demise on conference calls and also in the way he looked at me with disgust. I was on his team and he didn't like it. I sensed an immediate, "How'd you get here?" Attitude. As with racial injustice, no words need be spoken to feel the, "You don't belong here," eyes.

    Dr. Pepper Snapple is like an engine running at half capacity without the female perspective. I showed great results, no one could deny that. Sometimes the softer side of a female, e g (I often brought homemade cookies in for sales meetings and operations crew), can produce better results and happier employees. I Received pats on the backs from my colleagues as I showed positive growth despite the trends.

    The bias is so ingrained that being a female at my level was like knocking on an iron ceiling. Dr Pepper Snapple is an old school, good old boy environment, unlikely to change unless forced to.

    Our team building include, race car driving, paint ball and hunting. What does this say about the company? Perhaps it's time to get off your horse, put away your gun and join this century.

    Without this 50 percent of the population included in your diversity efforts, Dr. Pepper will never survive this new world where the women who do the shopping also want to be included in the boardroom.

    Advice to ManagementAdvice

    Make a conscious effort to hire women at the distribution facilities. It will take time for acceptance as this fundamental bigotry will not cease quickly. The potential results will also take time as men have a 90 year head start.
    Women will bring passion, open communication, clear direction, often offering unassuming direction to their subordinates along with a breath of fresh air to the customers.
    Without this forced inclusion, Dr Pepper Snapple will not remain competitive. This change will need to be to forced on the Regional VP's and Branch Managers or it will be ignored. I can promise you this.
    If all Regional VP's or Branch Managers were placed in a room and asked to answer honestly, "Should women be included in sales and distribution?" Along with a promise of no harm to their careers despite their answers, you would find that no women would ever be permitted in this Business.
    Gather results from companies that have set up long-term unyielding policies which includes women at all levels and note the resulting growth in sales. Perhaps these facts will help Dr Pepper Snapple to promote this 21st century idea on a 20th century mentality.
    Career opportunities for men are unlimited,. Hard work and results will get a man to the top. For women I would have selected one star or less. Take a look at your sales staff at the branches and lets see that less than 1% move to 50%.

  3.  

    Compensation does not match culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales in Indianapolis, IN (US)
    Current Employee - Territory Sales in Indianapolis, IN (US)

    I have been working at Dr Pepper Snapple Group full-time (more than an year)

    Pros

    Fun work environment at times. Not an office atmosphere so there's a lot of freedom to work at your own pace. They have a lot of leading brands in many categories. Everyone is knowledgeable and willing to help.

    Cons

    Money as it relates to culture. You are constantly pushed to sell more products and more of the same products to more customers. Which is completely fine if you are compensated more than a barista at Starbucks. To put it in perspective, I could grow the territory 25% and still fall 10k short of the average income in the US. You get a ton of emails and reminders about how much you need to do, you work your tail off selling and merchandising and then live paycheck to paycheck.

    And nobody knows how they get paid! There is no report that shows you what you sold and how you were compensated. Very frustrating, especially when the pay is so low for a sales position.

    Advice to ManagementAdvice

    In the branch where I am, there's not much advice i can give. I'm sure they have people breathing down their necks as well so it's not like they can back off the aggressive sales approach or pay us more.

    Figure out how we get paid, how much money each person wants to make and help us get there.

    Doesn't Recommend
    Neutral Outlook
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  5. 2 people found this helpful  

    Don't believe the hype

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Austin, TX (US)
    Current Employee - Account Manager in Austin, TX (US)

    I have been working at Dr Pepper Snapple Group full-time (more than an year)

    Pros

    salaried employees on routes work
    Together to make matters less difficult.
    Great benefits

    Cons

    No one is happy here.
    Salaries are below competitors.
    acct managers are pushed to the max . doing everything they can to get the job done.
    You are expected to work overtime everyday sometimes working 6 days a week to hit numbers that are so far fetched. Eventually you realize you are making less then the F/T merchandisers which also make pennies compared to other companies.
    The new restructure is significantly hurting all employees but more so the 80% Acct mgmt that were forced to merchandiser positions losing upwards of $10,000 a year just on gross pay without bonus and or incentives.
    Chinese over time is what they offer and is evidently not guaranteed.
    You fight tooth and nail to meet the demand of The company in a declining market and in turn they send extra unnecessary cases to stores without your consent or the grocery mgmt. In turn, deliveries are getting cut and you are to Blame for it. losing the trust of your customers and in turn losing display potential. Backrooms are typically slammed to meet volume and still, you can't make bonus upsetting receivers and continuing the infamy behind DPSG.

    No matter how hard you push, how long you work you are nothing but a number to them.

    In fact, it appears as if the new restructure was meant to force people to quit I believe this unethical practice is called "constructive discharge"?

    HR is only there to represent the companies best interest.

    Inturn- they are losing there best employees and hiring young, novice, and hungry people for less money. Causing this irreversible trend of poor performance among the merchandisers (who get paid $10 an hr) and obviously at that rate they lose interest in doing the job to standard causing a domino effect on the upkeep and ordering process of accts.

    Advice to ManagementAdvice

    Care for your field workers as they are the backbone of your company.

    Slamming stores with unecessary usually blind ordering products that don't move at some locations only makes matters worst.

    You belittle your employees , over work them with out proper pay and degrade the integrity of your best workers.

     Eventually, you will get what you pay for. And lose your best men to competitors who see the value of a hard, dependable, and loyal employee.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    I regret I stayed this long.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Route Audit Cashier in Houston, TX (US)
    Current Employee - Route Audit Cashier in Houston, TX (US)

    I have been working at Dr Pepper Snapple Group full-time (more than 5 years)

    Pros

    Benefits are great (day 1) and PTO

    Cons

    No room for growth, no promoting from within, salary isn't competitive, unfair management, no work life balance, too much work and not enough employees.

    Advice to ManagementAdvice

    Value you your hardworking employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    5 years of a warehouse associate that provide hard work,time management,and pure skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loader in South Houston, TX (US)
    Former Employee - Loader in South Houston, TX (US)

    I worked at Dr Pepper Snapple Group full-time (more than an year)

    Pros

    I believe i can be the backbone of the company and provide excellence of a worker

    Cons

    Working unorganized as team that leads to confusion and stress

    Advice to ManagementAdvice

    You can expect alot of me as a worker. I love challenges and enjoy my work that im giving

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandiser in Lexington-Fayette, KY (US)
    Current Employee - Merchandiser in Lexington-Fayette, KY (US)

    I have been working at Dr Pepper Snapple Group full-time (more than an year)

    Pros

    Good benefits. Decent starting wage. Mileage compensation between assignments on route. Regular training offered to keep employees current and informed.

    Cons

    Lots of productivity pressure compared to competition often making for regular long hours. Personal life is dependent on available personnel to cover assigned territory effecting days off and vacations which will be cancelled even if scheduled months in advance. No wage reviews or increase from hiring date for time with the company. Management support of employees in the workplace is considered secondary.

    Advice to ManagementAdvice

    The work - life balance with the company for the merchandising position is terrible. Employees in this position are constantly being squeezed for more hours to reduce staffing costs. Management needs to re-evaluate the plus minus of pushing it's employees beyond healthy limits to maintain good employer, employee relationship. An improvement in the wage structure needs to made to maintain growth incentive for employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Good compensation, bad communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dr Pepper Snapple Group full-time (more than 5 years)

    Pros

    Pay was good, benefits excellent. I was allowed a great deal of latitude in the way I fulfilled my responsibilities.

    Cons

    Seriously under managed: No one with authority was aware of the daily work of many employees.
    One way communication from HQ: "This is what you are to do."
    No concern with workload as management did not know how to do subordinates' work.
    No input sought before major procedural changes were implemented.
    Often those changes changes were made with almost no notice.
    Ethic of "Fix the problem, not the blame." allowed problems that originated with employees to continue.
    Skeleton staffing led to work not being finished and customers being dissatisfied due to even planned absences..

    Advice to ManagementAdvice

    Simply announcing that something must be done does not make it any more possible. Try a feasibility study!
    Your front line operation staff are not interchangeable parts in a machine.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    A job not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Material Handler in Jacksonville, FL (US)
    Current Employee - Material Handler in Jacksonville, FL (US)

    I have been working at Dr Pepper Snapple Group full-time (more than an year)

    Pros

    Easy work, set your own pace and just be safe

    Cons

    Added work no compensation and low hourly-rate.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    management is a joke.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Chicago, IL (US)
    Current Employee - Account Manager in Chicago, IL (US)

    I have been working at Dr Pepper Snapple Group full-time (more than 10 years)

    Pros

    pay is pretty good.

    Cons

    any issue with customers gets dumped on the salesmen because it's easier to just have them take care of it, even if it is things out of their control like delivery or merchandising issues.

    Advice to ManagementAdvice

    stop sitting in your office all day reading emails and see what the salesmen go through each day. instead of just riding along with a salesman, why not actually run the route yourself to see the challenges they go through every day. also stop doing everything the cheap way, like running your staff with the bare minimum so when one person leaves the whole apple cart is upset, and for an extended period of time because you want to save money. also stop doing everything the cheap way. we are a joke compared to coke and Pepsi, such as using cardboard boxes instead of plastic shells for 20oz and 6 pks. customers are constantly complaining about this, but it's falling on deaf ears.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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