Echo Global Logistics

  www.echo.com
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Echo Global Logistics Reviews

Updated Jul 12, 2014
All Employees Current Employees Only

3.2 122 reviews

81% Approve of the CEO

Echo Global Logistics CEO and Director Doug Waggoner

Doug Waggoner

(86 ratings)

54% of employees recommend this company to a friend

Review Highlights

Pros
  • Echo Dallas has a great work environment for someone who wants to work hard and play hard(in 18 reviews)

  • kickball team on thursdays, softball team on tuesdays, beer fridays and happy hours regularly(in 11 reviews)


Cons
  • Also, the commission structure is nearly impossible to get to in the first year-don't believe what they tell you(in 11 reviews)

  • Base Salary sucks and it takes a while to build business(in 5 reviews)

25 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Good place to launch a career but not to stay

    Account Executive (Current Employee)

    ProsStable industry and company
    Complete benefit and retirement package
    Casual work environment

    ConsLack of upward mobility
    Little motivation to excel
    All day long on the phone and emailing
    Gets old fast
    Limited opportunities for relocation
    HQ and regional offices very different cultures

    Advice to Senior ManagementWork-life balance and wages need to improve.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Bad pay and no opportunity

    Client Sales Representative (Current Employee) Atlanta, GA (US)

    ProsYoung/ fun culture. Relaxed work environment.

    ConsCompensation is terrible compared to other sales jobs. There isn't much internal opportunity here. Good stepping tone to leave and get a better job which most people end up doing. Huge turnover here.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Excellent Training, Few Opportunities for Long Term Growth

    National Account Manager (Former Employee) Atlanta, GA (US)

    ProsThe LTL training program was excellent. They've reformatted it a bit since I was hired, but Echo was my first supply chain job. It was a thorough and comprehensive introduction to LTL transport.

    ConsVery high turnover. Salesmen complain of "lead-lock," or a lack of available prospects to call on. Disputes over leads and accounts are frequent and usually settled in favor of senior reps, so it's difficult to gain traction as a young salesperson. Sweeping changes in benefits and commission structure were made without warning.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Below Average Career Opportunity

    Anonymous Employee (Current Employee)

    ProsYoung and fun work environment.

    ConsPoor pay, management doesn't stick to their word.

    Advice to Senior ManagementHave more consistency

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Filled with false hopes. Plenty of hard work and nothing in return.

    National Account Manager (Current Employee) Atlanta, GA (US)

    ProsYoung, fun work environment for the most part. Snacks and sodas and coffee provided. Opportunity to make a good amount of money.

    ConsPlagued with favoritism, micro-management, and executives who don't care about 90% of their employees.

    Advice to Senior ManagementTake care of everyone, quit hiring everyone for sales and then giving them other jobs. Source people and train them for the jobs they will be doing in the company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Entry-level logistics, cold-call center

    National Account Manager (Former Employee) Dallas, TX (US)

    ProsLaid back environment
    Very little structure
    Extensive training

    ConsYou do not make over your base salary for the first year, and when you do start getting commission it is easily taken away. Logistics is a cut throat industry, not for the faint of heart. The first year will feel like you are only working in a call center, and becomes very boring after about 3 months. There is not much room for growth in the company; management is more set in stone.

    Advice to Senior ManagementThere should be better incentives for good work, besides a bar tab.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Account Executive

    Account Executive (Former Employee) Chicago, IL (US)

    ProsGood Young Environment. The people working in your group are usually helpful and supportive with the workload.

    ConsThere is little mobility. You can change positions, but it will not be reflected in any kind of pay increase. The management is misdirecting in their plans for the future, and inaccurate about what the roll out plans are for updates and products that are supposed to ease your work. It is a long day and with very little reward.

    Advice to Senior ManagementComplete projects, do not try and launch 5 different initiatives when 4.5 will not take off properly because everyone is spread too thin.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Candid Review for Current Job Seekers

    National Account Manager (Current Employee)

    Pros- Great atmosphere, lot of great friendships made
    - Decent work/life balance
    - Fun work events
    -If you have the money to make base for a couple years while others quit and you get handed their accounts this might not be a bad job for you
    - Middle management does care about your success*

    Cons- Commission structure is a joke, dont expect to make more than your base until either a) You get lucky and land a large customer or b) have been there for 1 1/2 years
    - Frat House atmosphere at time where work is hard to get accomplished
    - Beng dishonest and shady are traits that are praised
    -*While middle management is helpful and does want you to succeed they have little power to offer any form of bonus or monetary reward beyond a gift card to the Olive Garden
    - Goals are so overinflated that it is challenging to even take them seriously, let alone hit them.
    - While the LTL market is becoming more and more saturated the only way to make any money is in the truckload market which Echo is currently inept at, as their carrier team is tiny

    Advice to Senior ManagementWhile the company atmosphere and beer fridays are fun at first, the good feelings begin to ware off once employees realize that they are being taken advantage of as cheap labor with extremely lofty goals and a commission structure that is almost laughable. Make your 1yr reps that have been putting in hard work and making your company money feel like they are more than just a number on a spread sheet. Your turnover will be high until you realize that you can not just focus on your top earners and new hires, something has to be done to compensate successful employees who are in the 1-2 year range so they wont quit and never use your service when/if they are shipping managers one day. Build your Truckload carrier team so you can actually service what you are asking your sales team to sell. At the end of the day people go to work to make money and no amount of Starbucks gift cards and beer can make them forget that they are being taken advantage of.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Take this job if you have no other offers out of college.

    Client Sales Representative (Current Employee) Chicago, IL (US)

    ProsThe people
    Great Building
    Beer on friday

    Cons1.) 35,000 salary non-negotiable
    2.) expected make 80-100 cold calls per day
    3.) Training program is horrible. Basically waste 3 months sitting in a classroom.
    4.) You will absolutely get blown out of the water on any full truckload quote you do with someone. That's how you start making money on full truckload, not moving a single pallet for $30 gross profit.
    5.) Your job can easily be eliminated since your the 3rd party. You have customers yelling at you for missed/drop times, and theirs nothing you can do about it.
    6.) Extremely hard grow a book of business being a new person. Basically any company in the USA is in the database taken by some seasoned vet.
    7.) Won't see decent bonus until your 3 or 4 year. The average rep last a year at the company. Makes sense.

    Advice to Senior ManagementHonestly a college frat house. Knew plenty of people sleeping with each other after Thursday night softball games.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    carrier sales rep

    Anonymous Employee (Current Employee)

    ProsFun, young work environment with decent benefits.

    ConsPoor starting salary and commission structure

    Advice to Senior ManagementMove away from the laissez faire management style in order to lessen the turnover ratio.

    No, I would not recommend this company to a friend

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