Echo Global Logistics Reviews

Updated 5 October 2014
Updated 5 October 2014
136 Reviews
3.3
136 Reviews
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Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
97 Ratings

Review Highlights

Pros
  • Echo Dallas has a great work environment for someone who wants to work hard and play hard (in 20 reviews)

  • kickball team on thursdays, softball team on tuesdays, beer fridays and happy hours regularly (in 16 reviews)


Cons
  • Terrible commission structure, low salary (in 12 reviews)

  • Base Salary sucks and it takes a while to build business (in 5 reviews)

More Highlights

30 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Churn and burn factory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at Echo Global Logistics full-time (more than 3 years)

    Pros

    Echo has a very young atmosphere. It is also very casual as far as dress which I prefer. It is nice not having to dress up every day like I work in a bank or something.

    Cons

    Echo is basically a churn and burn factory. 70% of the people they employ are straight out of college seeking to move to Chicago from various places in the Midwest. Mostly Michigan, Ohio and Wisconsin. These kids know to apply at Echo because it's fast and easy to get a job. Echo never gives raises and has horrible retirement benefits so it's in no one's interest to stay long term.

    Advice to ManagementAdvice

    Pay people what they are worth. Have your salaries more in line with the other 3PLs (i.e. CH, Coyote, etc) and maybe you wouldn't have the turn over that you do.

    If you want to see people have careers and not just jobs you need to up your retirement contributions. .5% is a joke.

    Also your insurance plans are too expensive. I can't imagine having to cover a family under it. It would literally be my whole paycheck.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales Executive in Chicago, IL (US)
    Current Employee - Client Sales Executive in Chicago, IL (US)

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Fun Work environment
    Central location
    Young office atmosphere

    Cons

    terrible commission structure, favoritism, unprofessionalism, competitive price driven market, difficult customer base to work with.

    Advice to ManagementAdvice

    Management needs to set a better base with the expectations they have on employees. This is a stressful job in an unreliable industry. We are expected to close accounts, manage accounts, track our shipments, do all of our accounting and service our customers like they are our only ones all while making 35,000 a yr. The work environment is fun but the blatant favoritism of certain reps whom have not worked hard enough to earn the accounts that have been handed to them without anything to do with the sell-close process is so flagrant; all of your employees know who deserves to be rewarded for their hard work and who are given accounts they did not earn nor deserve

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Favoritism is prevalent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Chicago, IL (US)
    Current Employee - Senior Software Engineer in Chicago, IL (US)

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Casual
    Some co-workers are decent
    Good benefits
    Remodeled office space

    Cons

    River North Location is not great.

    A lot of egos.

    Work pace is so fast it's hard to focus on quality. Some managers are all about # of releases and don't care about real added value or quality.

    A lot of favoritism. Recognition is a problem if you are not part of the club. Some peoole get praised for doing way less than others.

    Managers are mostly young and inexperienced andvthat leads to the cons above.

    Advice to ManagementAdvice

    Pay attention to hiring competent experienced managers. It's about technical abilities only. Leadership is about managing motivating, mentoring and nurturing employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Not Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales Representative in Chicago, IL (US)
    Current Employee - Client Sales Representative in Chicago, IL (US)

    I have been working at Echo Global Logistics full-time

    Pros

    Great people, office culture is very outgoing and fun. Beer on fridays, you are basically left alone after training to do what you need to do

    Cons

    TERRIBLE tier one managers. No patience, don't answer questions, don't care about you and are downright unprofessional and inappropriate. There is so much office gossip and little support when you first start out.

    You are cold calling/emailing all day every day until you are able to convince someone to pay their ridiculous rates (good luck) or have accounts handed down to you. It gets old very quick and you have to find all of your leads outside of office hours (basically you're forced to work overtime if you want to be remotely successful). I was constantly stressed and hated my job within the first month. You really have to take a lot of crap for months so you can do well. Salary is too low for what they ask of you

    Advice to ManagementAdvice

    get new managers who can actually handle the responsibilities

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    moving too fast to do things right

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Chicago, IL (US)
    Current Employee - Senior Software Engineer in Chicago, IL (US)

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Laid back work environment
    Casual
    Fun people to work with
    Decent benefits
    Great gym in building

    Cons

    poorly organized
    can't fix obvious problems
    "good enough" ethic is firmly entrenched
    hidebound
    completely unsustainable pacing of work.
    Everything is urgent and important.

    Advice to ManagementAdvice

    Take technology more seriously. You can't do your business without it.

    Slow down and do things right instead of rushing through them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Good place to launch a career but not to stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Stable industry and company
    Complete benefit and retirement package
    Casual work environment

    Cons

    Lack of upward mobility
    Little motivation to excel
    All day long on the phone and emailing
    Gets old fast
    Limited opportunities for relocation
    HQ and regional offices very different cultures

    Advice to ManagementAdvice

    Work-life balance and wages need to improve.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Bad pay and no opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales Representative in Atlanta, GA (US)
    Current Employee - Client Sales Representative in Atlanta, GA (US)

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Young/ fun culture. Relaxed work environment.

    Cons

    Compensation is terrible compared to other sales jobs. There isn't much internal opportunity here. Good stepping tone to leave and get a better job which most people end up doing. Huge turnover here.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Below Average Career Opportunity

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics

    Pros

    Young and fun work environment.

    Cons

    Poor pay, management doesn't stick to their word.

    Advice to ManagementAdvice

    Have more consistency

  10.  

    Excellent Training, Few Opportunities for Long Term Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Account Manager in Atlanta, GA (US)
    Former Employee - National Account Manager in Atlanta, GA (US)

    I worked at Echo Global Logistics full-time (more than an year)

    Pros

    The LTL training program was excellent. They've reformatted it a bit since I was hired, but Echo was my first supply chain job. It was a thorough and comprehensive introduction to LTL transport.

    Cons

    Very high turnover. Salesmen complain of "lead-lock," or a lack of available prospects to call on. Disputes over leads and accounts are frequent and usually settled in favor of senior reps, so it's difficult to gain traction as a young salesperson. Sweeping changes in benefits and commission structure were made without warning.

    Recommends
    Negative Outlook
    Disapproves of CEO
  11.  

    Filled with false hopes. Plenty of hard work and nothing in return.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Account Manager in Atlanta, GA (US)
    Current Employee - National Account Manager in Atlanta, GA (US)

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Young, fun work environment for the most part. Snacks and sodas and coffee provided. Opportunity to make a good amount of money.

    Cons

    Plagued with favoritism, micro-management, and executives who don't care about 90% of their employees.

    Advice to ManagementAdvice

    Take care of everyone, quit hiring everyone for sales and then giving them other jobs. Source people and train them for the jobs they will be doing in the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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