Equifax Reviews

Updated 11 November 2014
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Equifax Chairman and CEO Rick Smith
Rick Smith
23 Ratings

42 Employee Reviews

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  1. Helpful (1)

    Run away as fast as you can!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager in Saint Louis, MO (US)
    Current Employee - Regional Manager in Saint Louis, MO (US)

    I have been working at Equifax full-time (more than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good location. I don't know what else I can say that would be positive.

    Cons

    Wow, where do I start? Small-minded and extremely political "leadership" for the under 5000 employee sales team. Who died and made her God And the managers, OMG! They had a guy there who knew what he was doing but they ran him out.

    Senior management doesn't seem to have a clue about what's going on or they just don't care.

    Bottom line; if you have ANY other option, take it!

    Advice to Management

    Get rid of the "leadership" for the 500-5000 EE sales team! Ditch the politics and try to understand what's really going on. Bring back the guy you let them get rid if.

  2. Helpful (1)

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equifax

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Work from home. Cant even think of any others to fill the 20 word minimum that this field requires

    Cons

    Where to start. Upper mgmt is clueless but micro manages every small detail, especially on the IT side. Let the people you hired do their jobs and concentrate on big picture items! The IT depts are isolated silos that do not work well together which causes delays.

    Advice to Management

    Trust your employees and stay out of every minor detail

  3. Helpful (5)

    They Hate Women yet Claim They Are About Integrity and Equality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Alpharetta, GA (US)
    Former Employee - Account Executive in Alpharetta, GA (US)

    I worked at Equifax full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    ok pay, brand recognition goes a long way

    Cons

    Better be in the boys club or you will soon be fearful of your job and HR just supports and protects executive leadership and intimidates

    Advice to Management

    Resign tomorrow. Your stock price is only up because you are squeezing every last drop of blood you can and not paying people property. There is no place to go but down.

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  5. Helpful (1)

    Get me out of here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Relationship Manager in Saint Louis, MO (US)
    Current Employee - Client Relationship Manager in Saint Louis, MO (US)

    I have been working at Equifax full-time (more than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    The location is good if that's important with easy access to various expressways. There are a lot of restaurants around the area. The building is nice and well maintained.

    Cons

    Where do I even start? I sell on the phone to mid-sized companies. (under 5000 employees) It's all cold calling and grind, grind, grind. The team is ok but has a lot of small-minded politics. Actually, the same can be said for the entire company. The bigger issue is the management of this team. Horrible, not supportive, political, and negative doesn't really begin to describe it. The management of the team is so bad that I'm actively looking for a new position outside of this company, even though I'll probably make over $100k this year. It just isn't worth it anymore.

    Advice to Management

    Change the management and leadership of the team. Find a way to get rid of all the politics. Treat people fairly and ethically. Create an actual upward career path.

  6. Ridiculous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CDS Department in Saint Louis, MO (US)
    Current Employee - CDS Department in Saint Louis, MO (US)

    I have been working at Equifax full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flex hours, co workers ( not managers) paycheck, benefits are just average even though owned by Equifax.

    Cons

    Pay, no opportunities to move up. Management doesn't care. Terrible IT dept and HR.

    Advice to Management

    Upper management needs to be more in tune with what the department manager is doing. No room to move up based on experience. You can have a degree in tidliwinks and get a job over someone who has been there for 20 years with the right experience. NO LOYALITY to any of their employees. Just a minion.

  7. Helpful (5)

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Saint Louis, MO (US)
    Former Employee - Anonymous Employee in Saint Louis, MO (US)

    I worked at Equifax full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flex time, great PTO. Nice people to work with. One nice thing they did was move us to a sewhat nicer office.

    Cons

    Equifax aquired my company. It use to be a great place to work. Now most people I work with hope they sell us off. There is no benefits to this job. Unrealistic performance expectations, set by higher management who have no clue as to what you do. The Lean garbage they force down our throats is beyond tiring.

    Advice to Management

    Wake up and quit abusing your employees. To senior management- try some employee engagement strategies. You are killing us.

  8. Helpful (1)

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fulfillment Specialist in Fort Worth, TX (US)
    Former Employee - Fulfillment Specialist in Fort Worth, TX (US)

    I worked at Equifax full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    You get lots of overtime

    Cons

    The have unrealistic goals for you to meet for Any kind of bonus and change the things you need to obtain and do to finish an order They don't let you off for any personal or medical reasons.

  9. Helpful (1)

    Bcoming an Extremely Dis-jointed Operation in Ireland

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It used to be a terrific place to work, both over the last number of years it has become lost in its own lies and management, not knowing what it wants from its staff.

    Cons

    Outdated support software
    Outdated Mission statements
    Outdated and non relevant objectives
    Self indulgent management

    Advice to Management

    Get clued up to whats going on and not rely on its management to provide truths

  10. Helpful (6)

    Use the name to get some place worth staying.

    Current Employee - Sales in Atlanta, GA (US)
    Current Employee - Sales in Atlanta, GA (US)

    I have been working at Equifax full-time (more than 8 years)

    Pros

    - Benefits ... but whoa! to the person who actually uses vacation time! No one is going to help your customers when you're out of the office.

    Cons

    I could give you the whole list but it would be useless. Read the other negative reviews. The people leaving positive reviews are more than likely in management or C-Level Exec's.

    After 9 years in sales, I can honestly say the job was a dream when I first started. I cannot come close to saying that now. Over the years the systems have gone from old to antique. And, getting a product added to an account is like pulling your own finger nails out because they keep adding people and steps to the process which make no sense. If one person in Operations is on vacation and they have any responsibility for implementing a product, no set-ups will be complete until that person returns or someone finds a manager who knows what to do. We actually bust it out getting our numbers (which aren't given to us until April or May)only to be told in December the quota is being changed and you did not reach your goals ... NO COMPENSATION FOR YOU!

    Oh, and that's another thing. You can bring in $500K in extra revenue YOY and still only be 75% of goal while the goof-off sitting next to you brings in $94K and is 110% of goal. Unrealistic quotas, no equity in compensations, and systemic problems with the processes makes this company a dud.

    Advice to Management

    Sell your stock and run like rabbits. The competition you have taken for granted has updated systems and offer COMMISSION!

  11. Helpful (4)

    IXI, A division of Equifax – a growth company that is now a wind down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in McLean, VA (US)
    Current Employee - Anonymous Employee in McLean, VA (US)

    I have been working at Equifax full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Still a few dedicated employees that are struggling along and a steady paycheck

    Cons

    Basically Equifax is cutting costs to increase profits without increasing sales at the detriment of long term growth. The IXI president is full of himself but is actually clueless about the business model. Most of the employees are currently looking to leave leading to a lot of attrition.

    Advice to Management

    Unless you are fine with a dying business either sell IXI or find new management

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