Equifax

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Equifax Reviews

Updated Jul 23, 2014
Equifax – West Des Moines – “Datavision now Equifax office 4300 Westown Prkwy”

All Employees Current Employees Only

2.8 198 reviews

60% Approve of the CEO

Equifax Chairman and CEO Rick Smith

Rick Smith

(132 ratings)

46% of employees recommend this company to a friend

Review Highlights

Pros
  • They offer flexibility in working conditions, and there is a good work-life balance(in 18 reviews)

  • Supportive, Good Benefits with solid products and diversification(in 21 reviews)


Cons
  • Senior management takes the credit for all the work of the folks the next level down(in 13 reviews)

  • lack of transparency from upper management, hard work and talent does not get rewarded(in 8 reviews)

33 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Consultant

    Anonymous Employee (Former Employee) Saint Louis, MO (US)

    ProsFlex time, great PTO. Nice people to work with. One nice thing they did was move us to a sewhat nicer office.

    ConsEquifax aquired my company. It use to be a great place to work. Now most people I work with hope they sell us off. There is no benefits to this job. Unrealistic performance expectations, set by higher management who have no clue as to what you do. The Lean garbage they force down our throats is beyond tiring.

    Advice to Senior ManagementWake up and quit abusing your employees. To senior management- try some employee engagement strategies. You are killing us.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    4 people found this helpful  

    Use the name to get some place worth staying.

    Sales (Current Employee) Atlanta, GA (US)

    Pros- Benefits ... but whoa! to the person who actually uses vacation time! No one is going to help your customers when you're out of the office.

    ConsI could give you the whole list but it would be useless. Read the other negative reviews. The people leaving positive reviews are more than likely in management or C-Level Exec's.

    After 9 years in sales, I can honestly say the job was a dream when I first started. I cannot come close to saying that now. Over the years the systems have gone from old to antique. And, getting a product added to an account is like pulling your own finger nails out because they keep adding people and steps to the process which make no sense. If one person in Operations is on vacation and they have any responsibility for implementing a product, no set-ups will be complete until that person returns or someone finds a manager who knows what to do. We actually bust it out getting our numbers (which aren't given to us until April or May)only to be told in December the quota is being changed and you did not reach your goals ... NO COMPENSATION FOR YOU!

    Oh, and that's another thing. You can bring in $500K in extra revenue YOY and still only be 75% of goal while the goof-off sitting next to you brings in $94K and is 110% of goal. Unrealistic quotas, no equity in compensations, and systemic problems with the processes makes this company a dud.

    Advice to Senior ManagementSell your stock and run like rabbits. The competition you have taken for granted has updated systems and offer COMMISSION!

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Poor

    Fulfillment Specialist (Former Employee) Fort Worth, TX (US)

    ProsYou get lots of overtime

    ConsThe have unrealistic goals for you to meet for Any kind of bonus and change the things you need to obtain and do to finish an order They don't let you off for any personal or medical reasons.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Bcoming an Extremely Dis-jointed Operation in Ireland

    Anonymous Employee (Current Employee)

    ProsIt used to be a terrific place to work, both over the last number of years it has become lost in its own lies and management, not knowing what it wants from its staff.

    ConsOutdated support software
    Outdated Mission statements
    Outdated and non relevant objectives
    Self indulgent management

    Advice to Senior ManagementGet clued up to whats going on and not rely on its management to provide truths

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Disapproves of CEO

    5 people found this helpful  

    Very Disappointed

    Account Manager/CRM (Current Employee)

    ProsGoing into 2014 there is not a Pro I can think of....other then I still have a job and that is what you will be told. Be happy you have a job!

    Cons2014 has started out as a nightmare! I am not sure anyone knows what our goals are for this year. We are into the second quarter of the year and still have no clue what our first quarter goals are. Whoever in this company makes the decision on goals has an issue with letting the employees know what they are until half the year has past. Then when they update the employees of what they are they tell us we did not hit the goal so they don't have to pay any bonuses. We can never count on our goals to remain the same throughout the year as they indicate in the comp. plan that they are subject to change. This change will happen if we are close to hit it or exceed it as they do not want to pay out for our efforts. The main theme with this company is we need to focus on the shareholder bottom line for their payouts. The compensation for your work has decrease by more then 20% over the past 2 years and the benefits cost have increase over 50% in order to make the payout for the shareholders increase year over year as the employees continue to take major pay cuts. Management is being pushed to micromanage their employees or they will not keep their positions. This makes for a very unhappy work place. Top performers are jumping ship like it is on fire.

    Advice to Senior ManagementOpen your eyes! Turn up your hearing aids! This may be a major company but if top performer are leaving at record numbers you are not doing something right. Unless this is your plan to payless $$$ to your employees?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    IXI, A division of Equifax – a growth company that is now a wind down

    Anonymous Employee (Current Employee) McLean, VA (US)

    ProsStill a few dedicated employees that are struggling along and a steady paycheck

    ConsBasically Equifax is cutting costs to increase profits without increasing sales at the detriment of long term growth. The IXI president is full of himself but is actually clueless about the business model. Most of the employees are currently looking to leave leading to a lot of attrition.

    Advice to Senior ManagementUnless you are fine with a dying business either sell IXI or find new management

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Hamster running in wheel. Office workers beware!

    Anonymous Employee (Former Employee)

    ProsBenefits are good. A few of the workers were nice.

    ConsMicromanaged. Felt like I was in prison. High stress and very little recognition for a job that requires 110% of your time and energy. No room for advancement unless you know someone in Upper Management. Terrible morale

    Advice to Senior ManagementPay attention to what goes on in the lower departments - some of which are the backbone of the company Play 'undercover boss' in your company and see what you find. You'll have a new-found appreciation for us 'little people' and maybe you'll implement some policies to ensure these people don't feel so neglected and forgotten. They work very hard for very little reward.

    • Culture & Values
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    • No Opinion of CEO

     

    Driving Technology for a Small Division of EFX headquartered in St. Louis

    Anonymous Employee (Current Employee)

    ProsIt's a job and pays well. Lots of flexibility.

    ConsSr. Management lacks transparency. Organizational changes don't get communicated at all. Merit/Talent/Capability not put into decisions for changes, rather who you know and if you blindly follow what Sr. Management asks you to do. Scant regard for new ideas/concepts. Outdated technology and no thought put to strategize & implement technology for the future.

    Advice to Senior ManagementTalent evaluation is a joke. Give opportunities to individuals that can bring about change based on the talent of individuals, as opposed to playing favors to just long time lieutenants.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Find another job

    Customer Service (Former Employee) Fort Worth, TX (US)

    Prosnot the type of job you have to take home and continue working

    ConsAttendance policy, cell phone policy, having to work like a slave

    Advice to Senior ManagementDon't hire people and go around looking for reasons to fire them if you don't have the budget to keep them

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Highly Disappointed. Looked at the reviews before taking the job, but I felt-I can handle it.WRONG!!! TRY IT IF YOU WANT

    IT Operations (Former Employee) Alpharetta, GA (US)

    ProsIt looked like everything is absolutely great including the pay until week 1. I was wrong, I should not have left my old job. There are no pros.

    Cons1. Abundant discouragement
    2. Poor Leadership
    3. Too many "Deceiving" consultants
    4. Too much work politics
    5. Too much "Micro-Management"
    6. VPs do not care about Individual contributors and are left to die in hands of Directors (Managers)
    7. Your opinion doesnt matter. Only Contractor's and managers opinions matters
    8. Lack of Friendly atmosphere
    9. Too much stress / pressure on employees
    10. I Love Indian food and India, but the people I worked with are rediculous and stupid. They lack the basic knowledge of English and they try to dominate with their 'this stuff is too cool to be true' ideas. Consultants are meant to help the full time employees, but in Equifax, the definition is vice versa.

    Advice to Senior ManagementManagement knows everything, I guess this company is in deep trouble that they cannot come out of, atleast in next 10 years. I dont have any advice to management other than go for Chapter 11 to come out of this mess. If you look at the news, there are a lot of law suites on this company.

    No, I would not recommend this company to a friend

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