Hampton Inn
3.4 of 5 136 reviews
www.hampton-inn.com 50 to 149 Employees

Hampton Inn Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

3.4 136 reviews

                             

77% Approve of the CEO

Hampton Inn President & CEO Hilton Worldwide Christopher J. Nassetta

Christopher J. Nassetta

(47 ratings)

67% of employees recommend this company to a friend
38 Employee Reviews Back to all reviews
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in

 

Easy

Front Desk Clerk (Former Employee)

I worked at Hampton Inn full-time for more than a year

ProsI was given the morning shift since I was newly married. Family is important to the owner of that particular franchise.

Consnot much room for personal growth. Payment wasn't that competitive. No specified lunch/break times.

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Fun place to work.

Night Auditor (Former Employee)
Oklahoma City, OK (US)

I worked at Hampton Inn full-time for more than 3 years

ProsFelt empowered to take care of customers and felt like management cared a great deal about customer experience. Was rarely second-guessed for doing something. Really enjoyed my coworkers. Worked for a franchise that I felt did a very good job of recognizing employees.

ConsDid not see any room for advancement. Atmosphere sometimes felt almost cloyingly positive. At this particular franchise, compensation was about average.

Yes, I would recommend this company to a friend

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Great company to get your foot in the door to build customer service skills.

Night Auditor (Former Employee)
Mesquite, TX (US)

I worked at Hampton Inn full-time for more than 5 years

ProsGreat customer service experience. Allowed me to build that experience to move into a better position. The company gave me a way to build my ability to stay organized and pay attention to details that I have used for the future.

ConsBad hours, low pay and no holidays off. Hotels do not close on holidays, so if you choose to work at on be ready to work all hours of the day. Nights are typically okay, except on weekend which are horrendous Five years of service, with not much pay, or bonuses.

Advice to Senior ManagementDo you best to make the employees of all shifts feel valuable.

Yes, I would recommend this company to a friend

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they taught me a lot

Front Desk Agent (Current Employee)
Arroyo Grande, CA (US)

I have been working at Hampton Inn full-time for more than a year

Prosgood people + good friends

Conspetty, unfair pay failed to give performance reviews

Advice to Senior Managementdo your employee review- you get raises don't be afraid to give one!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Work

Maintenance (Current Employee)
Knoxville, TN (US)

I have been working at Hampton Inn full-time for less than a year

ProsCustomers in general are fine, work is easy

ConsYou have just limited yourself .

Advice to Senior ManagementManagement like everywhere else will do what ever it takes to make the company profitable.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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good for short term employment but no room for growth

Anonymous Employee (Current Employee)

I have been working at Hampton Inn

ProsTeamwork, hotel discounts, tips, work in a beautiful place all day, free breakfast

Conslow pay, long hours, mainly labor intensive, mad guests

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Nice workplace but very cheap!

Anonymous Employee (Current Employee)

I have been working at Hampton Inn full-time

ProsFlexibility, Easy work, Open door policies with all managers.

ConsWant lots of work done but don't want you on the clock long. Pay rates low.

Advice to Senior ManagementNeed to be more stern with employees. Treat everyone equal.

Yes, I would recommend this company to a friend

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comfortable beds

Anonymous Employee (Former Employee)

I worked at Hampton Inn full-time for more than 3 years

Prosattentive employees that were willing to assist

Consunsupervised children running around in the business center

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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it was a very bad experience , because they was treat me very bad,they was't treat me as a human.

Rerstaurant Server (Former Employee)
Silver Spring, MD (US)

I worked at Hampton Inn full-time for more than a year

Prosbecause it was first job i kept it cause i was need some experiences.for other job

Consthey make you work hard, they never want to change rate of payment.

Advice to Senior Managementtry to do not discriminated it's to much

No, I would not recommend this company to a friend

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good college job

Night Auditor (Former Employee)
Ukiah, CA (US)

I worked at Hampton Inn part-time for more than a year

ProsAwesome manager, supportive staff. Schedule is very flexible and allows for time to take college courses.

Cons2nd and 3rd shift you are on your own for all but a couple of hours.

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Glassdoor is your free inside look at Hampton Inn reviews and ratings - including employee satisfaction and approval ratings for Hampton Inn CEO Christopher J. Nassetta. All 38 reviews are posted anonymously by Hampton Inn employees.