Huntington Bancshares Reviews

Current Employee – been working at Huntington Bancshares full-time for more than a year

Pros – higher potential base pay than some traditional banks.

Cons – hours, bonus structure, lies, false promises, working sundays, complete lack of support form upper management, poor communication from one department to another, passing the buck, inept coworkers

Advice to Senior Management – dont promise to pay 20 per account and then when you get the major branches open drop it to 2.50 per account and only if you hit 90% to goal and tell us "we have the potential to earn more this way" its embarrassing and insulting to our intelligence.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Huntington Bancshares full-time for more than a year

Pros – Nice to have a job.

Cons – Branch Manager and Asst Branch Manager do not pull their fair share of the workload. Everything
gets dumped on the peons. Turnover high because employees are tired of being taken advantage of. No leading by example.

Advice to Senior Management – Hold Managers more accountable for why the employees are always unhappy and turnover is
high. What do they do all day long

Former Employee – worked at Huntington Bancshares full-time for more than 3 years

Pros – Co-workers can be awesome, most are very willing to help navigate outdated systems, policies and procedures.

Cons – Management is clearly in self-protection mode and will sacrifice anyone to prove themselves right or buy themselves more time to "fix" problems of their own making.
Too little promotion from within - many managers are coming over from Chase and they're bringing friends along and creating various sub-cultures that are not compatible with Huntington's stated values.
Some of HR has been out-sourced. What's left of non-out-sourced HR is spread incredibly thin, so it becomes easy for management to participate in bullying behaviors that will never be addressed as HR can only take time to address actual legal or regulatory violation.
Training beyond regulatory requirements and very basic skills will be nonexistent in most areas. Most of the time, that training will be computer-based. Some managers will actually provide colleagues with answer-keys to get colleagues back to work "faster" instead of stressing the importance of learning materials.
Colleagues are given internal policies to follow that are not consistent with external commercials and branding that are presented to customers, which puts individuals at odds. Mangers are then able to override colleagues, further alienating the customer/colleague relationship.

Advice to Senior Management – Go back to being colleague-oriented again. Start looking at turnover rates for the Chase hires in management (hint: if over 2/3rds of the direct reports are gone in a year, it may actually have something to do with a bad hire). Invest in colleagues through training. Invest in infrastructure in systems to make day-to-day work easier, more efficient and more accurate instead of expecting colleagues to be eternally "creative."

No, I would not recommend this company to a friend

Former Employee – worked at Huntington Bancshares

Pros – Once in, there was stability. There was always plenty to do. My region had a lot of years experience to learn from (Michigan), but most region's Treasury Management departments were fairly new and clueless. Nice benefits and PTO, but it's just a job - not someplace to vision a career of growth. I hear their Retail products are great, although they are lacking in Commercial product solutions.

Cons – - They stopped promoting from within because they wanted "outside" talent, which makes it hard to be devoted to the company.
- They hired so many layers of management that they were completely out of touch with the customer.
- They stopped Michigan from being able to use their expertise (when MI's customer wanted the local touch), and wanted all work flow to go to Columbus.
- Sales goals were obscene, impossible to reach, and punishable.
- Sadly enough, management used terror to prevent people from voicing complaints, suggestions, or comments of any kind [at the beginning of meetings they started announcing "We will not be taking comments or questions!].
- There were so many layers of mgmt that they made it clear that if it you didn't fit it with their new rule you were easily replaceable.
- Only want "thinkers" and no "do-ers." We had an entire product relying on the work of 1 person, so we couldn't sell that product because that person didn't have time to implement it for everyone
- Our best talent was leaving in droves

Advice to Senior Management – Columbus will never hear your advice. They are making the company a vast machine that works like all other banks, instead of the personal touch "bank of the midwest." I think they are trying to make it easy to acquire by another bank.

Current Employee – been working at Huntington Bancshares

Pros – People, 401k, Co-Workers, Discounted Interest Rates on Loans.

Cons – Middle Management, Cronyism, Friends Get Promoted, No Plan to advance

Advice to Senior Management – Replace Management in Collections Department

No, I would not recommend this company to a friend

Former Employee – worked at Huntington Bancshares

Pros – Great benefits package, great new branding, offering a lot of services unique to Huntington.

Cons – This company only truly values it's sales associates. Tellers are told that they are the face of Huntington and the branches wouldn't function without them, yet they are paid as little as possible and treated by far the worst. Tellers are literally not allowed to sit down at all while working. Often times they will work with days off and no lunch breaks on top of that. There is very little consideration given to how hard the tellers really work to keep the office going. Unrealistic sales goals, both on teller and platform. Pay raises are miniscual, if not non-existent. Employees basically have to sell at all costs.

Advice to Senior Management – Your employees are people and should be treated as such, not indentured servants.

No, I would not recommend this company to a friend

Former Employee – worked at Huntington Bancshares

Pros – Huntington's branding, product offering, and commitment to service really is geared to be in the best interest of the customer. Their 24-hour grace program is really outstanding, and they've marketed it very well.

Cons – They need to reevaluate their sales culture. In 2010, it took an incredibly aggressive twist, with little thought given to the ability to attain the goals laid out for individuals and branches. The drastic increase in goals was subsidized by the ideal that the money spent on rebranding and other corporate initiatives would drive more business to the office (which happened, but on an incredibly small level--not nearly enough to justify the drastic goal increase.) There is an extremely micromanaged sales process that is more cumbersome than effective. Their utilization of CRM is well-intentioned, but incredibly flawed. Termination is far too swift, and can happen as early as a month after getting written up.

Advice to Senior Management – There is an obvious detachment between upper management and customer-facing employees. Ease up on the sales requirements, and get to the root of why bankers are struggling with performance before terminating them.

No, I would not recommend this company to a friend

Former Employee – worked at Huntington Bancshares

Pros – The only positive experiences I have obtained while working at Huntington is simply the customer service skills I've been able to build upon and the lending experience.

Cons – I received virtually no training on Huntington's computer systems, which in the beginning reflected very poorly on the company since I had to learn purely by experience, while working with customers. The communication between departments, especially when putting through loan applications, is completely asinine. Talk to any banker in the NE region and they'll agree it takes 10 times as long as it should to get a response from the loan department, prompting clients to move on. As the "re-branding" of Huntington really took off, one had to wonder where all this money they were spending was coming from. With extended hours, free accounts, and a 24 hour grace period, how will they make up the revenue being spent on the expensive marketing and branch renovations? So far, the pressure of making up that money has trickled down to us in the branch with high goals and sales expectations. I predict HNB will lose much of it's top talent to other organizations and break down completely; maybe not this year, maybe not 2 years from now, but it will definitely happen.

No, I would not recommend this company to a friend

Current Employee – been working at Huntington Bancshares

Pros – Benefits packages and facilities are good.

Cons – Unrealistic setting of goals. Once a goal is reached it is then raised to an uttainable level.
No encouragement for success, only criticism about failures.
Little support coming from senior management with complete disinterest for emplyoyee input.
Make your goals our you are "out'.

Advice to Senior Management – Show value and respect toward long term employees. Stop negative management practices.

No, I would not recommend this company to a friend

Current Employee – been working at Huntington Bancshares

Pros – lots of the pros have been slowly cut out; just grateful to have a job.

Cons – sales numbers are developed with a logic that is unintelligeable to the ranks.

No, I would not recommend this company to a friend