Internap Network Services Reviews

Updated 30 April 2015
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4.0
13 Reviews
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Internap Network Services President, CEO, and Director J. Eric Cooney
J. Eric Cooney
7 Ratings

13 Employee Reviews

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  1. Solutions Sales Engineering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Internap Network Services full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent Training
    Collaborative team
    Competitive technologies
    Great compensation programs

    Cons

    Health care is very expensive
    Hosting Operations and NOC need to work at being more proficient with the newer technologies
    Product management and Deve Engineering needs more resources
    Needs to be more efficient at bringing products to market.

    Advice to Management

    Invest in the hosting Operations team. Diversify them across different regions, too!
    We need architects and Sr. engineers who understand Agile and Devops methodologies in IT.
    Revisit the health insurance plan.
    Bring back the stock purchase plan

  2. So much experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NOC Network Engineer Tier II in Atlanta, GA (US)
    Current Employee - NOC Network Engineer Tier II in Atlanta, GA (US)

    I have been working at Internap Network Services full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Hands on experience with every imaginable piece of networking equipment you can think of. You get to interwork with all departments to progress your career

    Cons

    High work load, and high employee turnaround. I am hoping the new management can settle things down a bit.

    Advice to Management

    Listen to your workers, they face the customers and know what they want more than anything.

  3. Work and Life is what you make of it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Internap Network Services full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been with the company for about 6 years now. I have seen many people come and go. The funny thing is that so many of the persons that have left, have come back to Internap. I think that speaks volumes to the people that work here! I have been with several companies and this is the one that I call home. Benefits are very good and you are always learning new technologies.

    Cons

    So the thing about Cons, is what you make of them. Leadership direction: we are in a constant state of flux because we have to be in this industry. The leadership has pushed us from a simple IP company to add - colo - Managed Hosting - multiple Cloud products. For some this is hard task to grasp, if learning new technology is not for you then Internap is not for you. Work-life balance -- that is up to you...no one can manage your time for you.

    Advice to Management

    Communication is key. Keep people involved in what the company direction is now and going forward. Point out successes more on a company scale.

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  5. Operations & Engineering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Internap Network Services full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity for both professional growth and career advancement is available and often times, promotions from within are the norm. The employees make the difference, as there are quite a few that are some of the most dedicated and brightest people I've ever worked with. Strong product offering, with a future proofing that customers appreciate.

    Cons

    Work/Life balance can be difficult to maintain at times, but you get out what you put in.

  6. Interesting strategy moves recently, stock going up, good potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)

    I have been working at Internap Network Services full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Interesting mix of technology products and services, future-oriented markets (cloud, etc) good recent acquisitions, strong financial position and trend, nice teammates, good work-life balance (you can work as hard as you want but there seems to be less pressure than at some other big companies and small companies)

    Cons

    Offices spread around the country and world, IT and HR requests can be slow sometimes, some of the offices are much nicer than the others (for example the parent company HQ is nicer than the NYC sales office), some people don't work as hard as at startups

    Advice to Management

    Keep at it, continue to enhance culture and office environments

  7. Helpful (1)

    Overall good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Internap Network Services full-time (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Get to work with other smart engineers

    Cons

    Upper management while I was there were not easy to work with

  8. Helpful (1)

    Potential....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Internap Network Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company is moving in the right direction with OpenStack Powered and Hosting services. All services are related to each other and provides clients with flexibility and options to optimize current infrastructure as well as put in place an architecture to grow.

    Cons

    Any company in growth mode can be challenging to get to top line revenue. Especially after acquisition of integrating systems, processes, employees, etc.

  9. Good place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Internap Network Services full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great co-workers, good pay, and good benefits

    Cons

    Need better communication from the upper management

    Advice to Management

    Let employees know what is going on

  10. Sorry but company is increasing expenditures on R&D and massively investing in infrastructure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Internap Network Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    2007 - 2009 2010 - 2012 Growth
    R&D Expense + Capitalized Software 14.8 25.5 72%
    Nice people where everyone can make a difference

    Cons

    Business Units, Engineering, and Ops don't work closely enough together
    Some missteps could have been avoided in the past by focusing on fewer products and initiatives
    Weak recruiting process

    Advice to Management

    Focus on fewer products/initiatives
    Align BU/Ops/Engineering/sales and marketing
    Upgrade HR

  11. Good company with solid product offering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at Internap Network Services full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Overall a very good company to work for with many great employees. They continue to open new data centers and sell a competitive cloud product

    Cons

    Small company that competes with the largest providers in the market. They do a great job but dont own their network.

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