MassMutual Reviews

Updated 22 October 2014
Updated 22 October 2014
307 Reviews
3.1
307 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
126 Ratings

Review Highlights

Pros
  • Rewarding work environment with the flexibility to take on additional responsibilities to build skills (in 13 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • No base salary and only sales commissions (in 16 reviews)

  • They try to convince you that success relies in making friends and family become your clients (in 5 reviews)

More Highlights

88 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    This is a very strong company from a financial standpoint and the long term compensation is the best in the industry

    Cons

    Leadership can be lacking at the local agency level in some cases.

  2.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer Intern in Boston, MA (US)
    Current Employee - Software Developer Intern in Boston, MA (US)

    I have been working at MassMutual as an intern (less than an year)

    Pros

    You have the flexibility of work hours, career growth here is awesome. Lots of opportunities to grow, people are open to ideas, you can suggests your ideas openly. Awesome place to work

    Cons

    sometime so many meetings.

    Recommends
    Positive Outlook
  3.  

    Great staff, just wasn't for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in Chesterfield, MO (US)
    Former Employee - Financial Services Representative in Chesterfield, MO (US)

    I worked at MassMutual as an intern (less than an year)

    Pros

    -Great team of people that are truly there to help
    -Great company with a great reputation, so helps a lot for financial advisors selling their products

    Cons

    -Strictly commission
    -Need better pay program

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Intern/Financial Services Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Professional in Walnut Creek, CA (US)
    Current Employee - Financial Services Professional in Walnut Creek, CA (US)

    I have been working at MassMutual as an intern (less than an year)

    Pros

    The company culture is fantastic! Every member-from the general agent to the compliance officer--are wonderful to work with. There is absolutely no feeling of pressure here (see con). I feel like I'm amongst friends and good acquaintances who are more than happy to guide me through tough processes. My mentor, who is a successful agent, has provided me with indispensable insight for succeeding in the industry. The kind of support you get at this company is priceless. I've also gained a tremendous amount of transferable skill sets and work experience.

    Cons

    This is a low-pressure environment, which for me, is a con since I thrive under pressure. You receive strictly commission-based pay, which may make it or break it for you. If you're well established with about a year's or two worth of living expenses, then you can make this experience very well worth it. HOWEVER, if you're a brand new financial services professional or advisor, then this job may not be suitable--especially if you're self-supporting.

    I would have rated my experience "5 stars" if the position was more welcoming to entry-level candidates, but that's the nature of the beast. Budding financial advisers have a challenging time, but you get that with any company with which you're affiliated. Note that I'm not rating the company itself--I'm rating the position for entry-level candidates.

    Bottom-line: Understand what it really means to be paid solely on commission.

    Advice to ManagementAdvice

    I wouldn't change anything about the management structure.

    Recommends
    Positive Outlook
  6.  

    Great, strong financials on this company. Unfortunately not enough room for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time (more than 10 years)

    Pros

    One of the strongest insurance companies around. Recognizable name

    Cons

    Unless in Springfield, MA no opportunity for advancement.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    A fantastic place for ambitious professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Lehigh Valley, PA (US)
    Current Employee - Financial Services Representative in Lehigh Valley, PA (US)

    I have been working at MassMutual as a contractor (more than an year)

    Pros

    The company offers a tremendous amount of support to agents in regards to support and technology and offers a great amount of flexibility and industry-leading products

    Cons

    No base salary. It is very difficult to get started and stay on your feet, though once you do, the payoff is tremendous.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good company for ambitious people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in San Francisco, CA (US)
    Current Employee - Financial Advisor in San Francisco, CA (US)

    I have been working at MassMutual full-time (more than an year)

    Pros

    You have a flexible schedule and everything you produce is on you. You truly have to earn it. Training received is very strong. Techniques for referral generation are very effective. There is no limit to how much you can make. You truly get to help people make good financial decisions.

    Cons

    VERY difficult to get your practice off the ground when starting. Helps to have a network already in place. no salary, so you have to produce in order to receive supplements and bonuses. Not for shy people, you have to be hungry and willing to push your comfort zones.

    Advice to ManagementAdvice

    there is no set management structure and managers come and go jsut like agents. Otherwise they provide good training and sales support. They usually start out as being top producers so they have insight into how they can help.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Overall good compensation.

    Former Employee - Underwriter in Enfield, CT (US)
    Former Employee - Underwriter in Enfield, CT (US)

    I worked at MassMutual full-time (more than 3 years)

    Pros

    There are flexible schedules available at the discretion if your manager so that you can balance family and work responsibilities. The offer great bonuses and education reimbursement.

    Cons

    The Peter principle is alive and well at MassMutual. Unfortunately some folks get promoted to their level of incompetence. Management is fragmented.

    Advice to ManagementAdvice

    Management needs to listen more to employees on work process issues.

  10. 1 person found this helpful  

    Large, stable company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time (more than 10 years)

    Pros

    - Good Benefit Package with on-site services
    - Excellent vacation time allotment
    - There are many great people to work with
    - Company has a clearly articulated strategy with the focus on its policy holders

    Cons

    - Somewhat short sighted in technology in certain areas. A focus on the project costs versus long term gains of technology investments
    - Process overhead as expected with such a large firm

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Pretty busy but nice internship experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual as an intern

    Pros

    - People are all very friendly and willing to give you work
    - Except work, they also provided decent training

    Cons

    - Not flexible enough
    - Corner office

    Recommends
    No opinion of CEO

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MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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