MasterCard
3.6 of 5 229 reviews
www.mastercard.com Purchase, NY 5000+ Employees

MasterCard Reviews

Updated Apr 18, 2014
All Employees Current Employees Only

3.6 229 reviews

                             

87% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(139 ratings)

75% of employees recommend this company to a friend
61 Employee Reviews Back to all reviews
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Project Manager

Project Manager (Current Employee)
Saint Louis, MO (US)

I have been working at MasterCard full-time for more than 5 years

ProsOverall a good company to work. Excellent benefits. Great CEO.

ConsLots of internal politics. Manager act like a demi-god and they can make or break your career.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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This company is a good company. Their new shared services is a nightmare

Accounts Payable Temp (Current Employee)
O'Fallon, MO (US)

I have been working at MasterCard full-time

ProsThe company pays better than market to their employees. The time off policy is very generous. The O
Fallon building has many perks for the employee.

ConsThe culture and the actual environment are totally different. MasterCard HR tries to promote work/life balance. Putting the employees first. The actuality is long hours, overworked staff, and a hostile work environment. Management is worried about covering themselves and showing up others so they look good with no regard to the result of the dept. or other employees trying to do their best.

Advice to Senior ManagementReview the business leader and above in the GBSC transaction services and replace with competent leadership.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good workplace for the enterprising

Technical Consultant (Current Employee)
Saint Louis, MO (US)

I have been working at MasterCard full-time for more than 8 years

ProsWhat you learn is only limited by your drive to learn. Flexible schedules are a perk. Benefits are competitive. Strong technology focus on the core network enables value added products to be developed.

ConsBureaucracy in middle management inhibits productivity. Need to create better alignment to vision communicated by executive leadership. Software Development culture not quite state of the art - no vision in procuring the right tools to do the job.

Advice to Senior ManagementHire better talent and create an environment where they succeed. Stop the cover your ass culture.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good company to work for.

Vice President (Current Employee)
Purchase, NY (US)

I have been working at MasterCard full-time for more than 10 years

ProsCompany doing well, good benefits, and good work-life balance

ConsForget getting promoted at this organization.

Advice to Senior ManagementPresident should stop being so cocky

Yes, I would recommend this company to a friend

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CEO is visionary and likeable

Software Engineer (Current Employee)
Dublin, Dublin (Ireland)

I have been working at MasterCard full-time for more than 3 years

ProsWork life balance
Great experience
Passionate employees

ConsNo salary negotiations for lateral moves
Salary increments are between 1 and 4%
No career progression
Poor management training and support for new management. Managers lack leadership skills, managers lack the balls to fight for what is right.

Advice to Senior ManagementThe company would lose ambitious (tomorrow leaders) if they do not harness and promote employees.
Meeting or surpassing expectations should be rewarded financially and with the opportunity of promotions.

Yes, I would recommend this company to a friend

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MasterCard is on the move with new technology, innovation and thought leadership!

Business Leader (Current Employee)
Saint Louis, MO (US)

I have been working at MasterCard full-time for more than 10 years

ProsThe life-work balance is wonderful. Everyone pulls together to make things happen and we all take personal pride in quality work. Quality work is usually compenstated for in multiple ways. Truly a global company.

ConsUpper level management changes too frequently, causing confusion and lack of consistency. Probably like most companies there are some bad seeds in the group that talk out of both sides of their mouth, play favorites and are in it for themselves. NY employees are not flexible in the culturaly differences. Too many opinions and performance reviews based on hear say.

Advice to Senior ManagementConsider spending a little more money on simple technology enhancements that support day to day operations, in the long run employees will be more effecient (saving money) and customers will be happier.

Employees still feel that they have no place to go in fear of retaliation. HR recently sat on a phone call un-announced for an hour; very sneaky. I have no trust in the process or the department.

Consider implementing a process for escalating business decisions that are "stuck in the mud" with their existing management.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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best place in st louis to work

Senior Consultant (Current Employee)
Saint Louis, MO (US)

I have been working at MasterCard full-time for more than 5 years

ProsGood benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy".

Consvery consensus driven, not driven to take risks, HR no help. hope you get a good boss!

Advice to Senior ManagementEncourage turnover / new experiences to improve the energy levels; look at the leadership and see if they fit the mould for tomorrow or just a reflection of the past; take some risks to refresh the talent to show you are changing the old banking culture.

No, I would not recommend this company to a friend

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Financially well-run; Needs to accelerate time to market for product innovation

Anonymous Employee (Current Employee)

I have been working at MasterCard full-time

ProsI like the fact that the company is addressing key competitive factors and working hard to overcome the legacy and mentality of an association. The consumer-centered focus is also important in order to clearly differentiate our product benefits/innovation/value proposition

Cons-Managers lack the skills and leadership to motivate people; yet are rewarded in a vacuum

-New managers who have been hired with "badge" value are ineffective when it comes down to translating their experience to MC business

-Not a ton of opportunity to get promoted due to heavy matrix

Advice to Senior ManagementSee above

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Relatively stable, good brand for your resume but be comfortable with no career path

Business Leader (Current Employee)
Purchase, NY (US)

I have been working at MasterCard full-time for more than 5 years

Pros-Relatively stable, the number of re-organizations has been reduced over the last few years
-CEO is inspiring and has a definite vision

Cons-Very very few career opportunities, lateral moves are stressed for exposure to other areas but hiring managers won't hire someone without 110% of the experience they are looking for (actual words used)
-Compensation is average
-CEOs vision seems to get lost between the vision and it's implementation
-If there isn't already someone in mind for an opening, hiring externally is preferred

Yes, I would recommend this company to a friend

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Relaxed culture, not many opportunities for advancement

Anonymous Employee (Current Employee)

I have been working at MasterCard full-time

Prosdecent work life balance
possibility to work from home
friendly people

Consno coaching
"old" company
no upward mobility
bonuses are a joke

Advice to Senior Managementfire half the people and establish a real performance driven culture with clear performance goals and significant bonuses

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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