MasterCard

  www.mastercard.com
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MasterCard Reviews

Updated Jul 20, 2014
All Employees Current Employees Only

3.6 268 reviews

89% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(171 ratings)

75% of employees recommend this company to a friend

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights
53 Employee Reviews Back to all reviews
Relevance Date Rating
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    • Culture & Values
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    Great work environment

    Leader (Current Employee) Purchase, NY (US)

    ProsMasterCard has a lot of employees who know a great deal about the payment industry. The company is also investing a lot in the training of its staff. It's a great place to learn a lot.

    The company also has a great culture and most of its employees try to have a good work-life balance.

    ConsThe location is not great. The company could have a more flexible work from home policy. There are a lot of meetings and a limited sense of accountability at times. It's sometimes challenging to act swiftly.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    MasterCard Response

    May 13, 2014VP, Employer Brand Marketing

    Thanks for taking the time to review your experience thus far!

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    Former Employee

    Anonymous (Former Employee) Saint Louis, MO (US)

    ProsMany great people, nice benefits, good physical environment - interesting work.

    ConsPolitics can be very frustrating, some internal management promotions are very questionable! The work life ratio can be extremely unbalanced - depending upon specific managers. Yearly reviews are skewed - above average ratings are not necessarily based on performance - but rather on the clique and opportunities management assigned.

    Advice to Senior ManagementTake a closer look at the internal promotion and good old boy network. Review the yearly performance rating policies.

    Yes, I would recommend this company to a friend

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    Wonderful experience with a great corporate culture.

    Consumer Engagement (Former Employee) O Fallon, MO (US)

    ProsCorporate culture, flexibility, work load, good perks, nice pay. Overall a very good and respected company. They have a wonderful cafeteria in Missouri.

    ConsThe communication structure could have been a bit better. The work did become a bit repetitive over time. Nothing that is intolerable for a larger company.

    Advice to Senior ManagementBetter communication.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
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    Senior Analyst

    Senior Analyst (Current Employee) Saint Louis, MO (US)

    ProsCompetitive salary and bonus packages, flexible working hours. A lot of learning opportunities.

    ConsWork life balance can be challenging.

    Advice to Senior ManagementAllow employees to elect MasterCard stock in the 401K program

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Excellent

    Anonymous Employee (Former Employee) Purchase, NY (US)

    ProsEnjoyed my time work at MasterCard

    ConsLayoffs have occurred over the years

    Yes, I would recommend this company to a friend

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    Doesn't get any better!

    Anonymous Employee (Current Employee) O'Fallon, MO (US)

    ProsMasterCard is amazing both in its focus on consumers and on employees. Our benefits are very generous (i.e. 3 weeks of vacation your first year, benefits from Day One, etc.). A ton of training is offered as well as an amazing education assistance policy (100%!!!). Our CEO is down-to-earth, easy to understand and follow his vision, and a good person, what an awesome combination!

    Consbeauracracy is still very heavy in certain areas

    Advice to Senior ManagementToo many rules, too many forms and procedures. Progress has been made but there is much to do.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    MasterCard is an amazing place to work if you are motivated for a dynamic career

    Senior Business Leader (Current Employee) Purchase, NY (US)

    ProsHonest executive commitment to employee development
    Unlimited corporate opportunities for growth feed great personal opportunities
    Competitive benefits/comp

    ConsPart way through a cultural overhaul, and there is a small (getting smaller) group who is not onboard with the program. They create a disproportionate burden for the rest of us.

    Advice to Senior ManagementKeep up the great progress.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fantastic place to work

    Senior Specialist (Current Employee) O'Fallon, MO (US)

    ProsIf you are dedicated and hard working, this is a great company to work for.

    ConsPolitical, promotions and difficult and salary increases are nil. If you do not get the starting salary you want, you can forget about 'working your way there'.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fantastic company to build a career!

    Leader (Current Employee) Purchase, NY (US)

    ProsGreat culture and attitude by most of the workforce and management. Energetic and empowering CEO and Executive Committee that creates and gets involved in initiatives in a meaningful way.

    ConsCompany went public in 2006 and it seems like there is till a remnant of the "country club" atmosphere. Some people are harder to motivate than others, but i suppose that goes for most workplaces in corporate America. Another potential con is career advancement opportunities depending on the department that you are in. The bigger the department the more opportunities, but also vice versa.

    Advice to Senior ManagementPush people out of their comfort zones and hold them accountable for their actions and results. Reward the ones who go above and beyond to add meaningful value to their department and the company's bottom line.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    MasterCard is a great place to work because the diverse technologies we work with in a given year exceed most careers

    Technical Consultant (Current Employee) O'Fallon, MO (US)

    ProsWorking at MasterCard (Operations & Technologies Headquarters) is exciting due to the many opportunities that come about in a technology company. There are always changes to our infrastructure and we're constantly pushing the envelope with new and exciting adoption (or creation of) technologies.

    What I mean to say is that it is clear how many parts of the Technology Organization of MasterCard, in just a 2 year span, an Operations employee (Analyst through Sr. Professional) will have established a firm working knowledge of many different industry leading products, software or technology types that will decorate their resume beyond what many might achieve in their entire career.

    ConsThe only 2 Cons I've heard around the office are really these:

    1) Due to the high pressure demands for rapid development or fast turn around on various projects, many find themselves overwhelmed. It certainly isn't a workplace for the meek (though I personally enjoy the pressure, it drives me personally).

    2) Appreciation is lacking for those that burst with initiative and improvement efforts that change the company for the good. I've been witness to several cases where an employee has improved a process or business practice that has caused a financial savings greater than that employee's salary (in a few cases these savings are realized annually).

    Advice to Senior ManagementFirst, If I could share some things with upper management it would be to work on communication across the different parts of the organization when it comes to product purchasing and development efforts. Many times I find 2 teams that don't work together are sometimes spending even Millions of dollars attempting to solve the same business requirement(s). If they knew such projects were underway, the 2nd one in the pool might be able to leverage the advancements (and investments) made by the first team tackling the issue. This might be achieved by enacting a policy that asks teams to:

    1) Post the name & description of the effort they're working on in a searchable forum (say our SharePoint site for example) and

    2) That teams seeking to start an effort on a topic first search that forum to see if anyone else is already under way.

    Second, Instruct Middle Management to take better initiatives with the HEART award system for their own employees when they do something that really moves the needle. It's ok if these awards come from a manager instead of a peer or other employee.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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