MasterCard

  www.mastercard.com
  www.mastercard.com
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MasterCard Reviews

Updated 10 September 2014
Updated 10 September 2014
284 Reviews
3.8
284 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
188 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 41 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 20 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

105 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great people; good opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader  in  Purchase, NY (US)
    Current Employee - Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Bright, engaging colleagues; managers have helped me leverage my talent and grow in my field

    Cons

    Bureaucracy and over-collaboration inhibit results

    Advice to ManagementAdvice

    Clarify roles and responsibilities to empower managers and ensure accountability

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Business model strong, growth great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    At the center of a profitable, dynamic industry.

    Cons

    Strong business model means it can be hard to tie effort to results.

    Advice to ManagementAdvice

    Focus on accountability and how people really manage (not managing up). Allow more real innovation unleashed from the core technology limitations and requirements that are for network operations, not new intiative development. Move around key executives to allow for fresh perspectives.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Suffering identity crisis being a publicly traded corporation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time for more than 3 years

    Pros

    Good work environment. Good benefits.

    Cons

    Poor middle management. Lack of training, professional development and management process.

    Advice to ManagementAdvice

    Bring in outside consulting to begin the process for a professionally managed corporate culture.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 2 people found this helpful  

    Great place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  O Fallon, MO (US)
    Current Employee - Software Engineer in O Fallon, MO (US)

    I have been working at MasterCard full-time for more than 3 years

    Pros

    Good career opportunities and room for growth. One can get exposure to both technical and professional skills. It's really easy to let upper management hear your voice. Importance is given to the innovation.

    Cons

    Growth depends on the team you are in and the manager.

    Advice to ManagementAdvice

    Time to pump blood who can bring more energy and can change old school ideas.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Business Learder at MasterCard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader  in  São Paulo, São Paulo (Brazil)
    Current Employee - Business Leader in São Paulo, São Paulo (Brazil)

    I have been working at MasterCard full-time for less than a year

    Pros

    Calm, balance personal and professional life, stable, secure

    Cons

    lack of creativity, too political, low onwership, too much old people

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great benefits but a can be a challenging place to work if in the marketing field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Benefits, work life, opportunities, budgets

    Cons

    Political, slow, clique, lots of lifers, not a creative atmosphere

    Positive Outlook
    No opinion of CEO
  8.  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  O'Fallon, MO (US)
    Current Employee - Intern in O'Fallon, MO (US)

    I have been working at MasterCard as an intern for more than a year

    Pros

    innovative and flexible working environment

    Cons

    usually need to start as a contractor

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Friendly place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard as an intern for less than a year

    Pros

    Great culture -- organization is quite flat
    Company shares information readily with employees. Great information network internally.
    Good benefits especially for employees with families

    Cons

    There seems to be more of senior management -- might be nice to have more younger employees considering it's a tech company

    Advice to ManagementAdvice

    Perhaps it would be good to put more eggs in the innovation side

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Love working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  O'Fallon, MO (US)
    Current Employee - Anonymous Employee in O'Fallon, MO (US)

    I have been working at MasterCard as a contractor for more than a year

    Pros

    Awesome team and a very casual and open working style

    Cons

    Offshore model with means having several positions being filled by SOWs

    Recommends
    Positive Outlook
  11. 2 people found this helpful  

    Great Company, Poor Mgmt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Leader  in  Purchase, NY (US)
    Former Employee - Business Leader in Purchase, NY (US)

    I worked at MasterCard full-time for more than 3 years

    Pros

    - Great CEO who pushes people out of their comfort zone and challenges the status quo
    - Good pay, along with good benefits
    - Slowly changing the way the company is operating by becoming more technology driven. Huge plus.
    - Focus on innovation, youth, and a multigenerational workforce
    - Culture is significantly improving by being more transparent

    Cons

    - There are too many people there resistant to change
    - A strong network of people who've been there 15+ years
    - Takes forever to get something basic done; no one wants to take accountability or ownership of anything

    Advice to ManagementAdvice

    Please LISTEN to what the CEO has to say. If you can't do the job, step down and let someone more capable do it OR if you don't want to, tap into fresh perspective and not your network who've been there 15+ years. Change cannot happen this way. Look forward to seeing MasterCard achieving great things in the future!

    Recommends
    Positive Outlook
    Approves of CEO

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