Molina Healthcare Reviews

Updated 28 August 2014
Updated 28 August 2014
174 Reviews

2.8
174 Reviews
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Molina Healthcare Chairman, President, and CEO; Chairman, Molina Healthcare of California J. Mario Molina
J. Mario Molina
108 Ratings

Review Highlights

Pros
  • Pay is decent and benefits aren't bad (in 8 reviews)

  • job security, average pay package, good benefits, just like working in DMV or public sector company (in 11 reviews)


Cons
  • Promises are made for advancement and not kept by upper management (in 10 reviews)

  • Mid- and senior management are complete morons (in 8 reviews)

More Highlights

49 Employee Reviews Back to all reviews

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  1.  

    If you like babysitting then you will love Molina

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Healthcare Data Analyst II  in  Long Beach, CA (US)
    Former Employee - Healthcare Data Analyst II in Long Beach, CA (US)

    I worked at Molina Healthcare full-time for less than a year

    Pros

    As a contractor I make exceptionally good money. Great place to work as a contractor. I made double what the preferment employees made for doing the same work.

    Diverse environment. Many women, Hispanics and blacks. Many of them are in management. Very innovative in a few areas. Generally good technology.

    Cons

    After my contract ended I decided not to take a permanent position with the company even though I loved my boss. The company is dysfunctional and it directly impacts the work environment.

    The term babysitting is often used at Molina. It means two things. Employees that you depend on to get work done are not self-starters and you must follow up with them. HUGE problem is that management makes you responsible for babysitting and will hold you accountable for other employee mistakes.

    There are also many employees with behavioral problems. One of the biggest issues when I worked there was the noise level at the Hughes Way office. Many employees noticed this issue. Many employees were very loud to the point where it disrupted other workers. Corporate culture in at this building was insane.

    Management does not address issues, such as babysitting and noise level. The refuse to work as a group to make solve problems and improve the work environment.

    These and other factors severely undermine morale. Specific issues:

    Took three weeks after I started to get my laptop and turn in my loaner
    Once I received my laptop the software I needed was not installed and IT had trouble completing this task
    Too three weeks to deliver my monitors so I had to work on the laptop screen for weeks
    Took almost a week to get my badge so employees did not have to buzz me in

    My suggestion is to avoid this company unless you are taking a management position.

    Advice to ManagementAdvice

    Pay very close attention to employee morale. Little things like turning down the lights and turning up the air conditioning send a message that employees are not worth it. Trust me when I tell you that many employees feel that management does not care about non-management employees.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Member Services, Esclation, Provider Services Terrible Service to Molina Members

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Supervisor  in  Long Beach, CA (US)
    Current Employee - Customer Service Supervisor in Long Beach, CA (US)

    I have been working at Molina Healthcare full-time for less than a year

    Pros

    Ok Pay, Ok benefits. Good office facilities. Great company if you are Spanish speaker with very little skills.

    Cons

    If you are Spanish this is the company to work for. They hire friends and family members who have no skills. They use the IM environment to help each other out. Everyone knows someone. Some of the supervisors have a hard time spelling simple words at high school level. Have no clue how to handle crisis. Very lazy people in management. Most are threatened by people who can speak good English and have some brains. If you are the type that like to dress like your going to a night well you will enjoy Molina dress code. They take business casual to a whole new level. They allow tattoos - you don't need to cover it up. Member service and outbound outreach has poor leadership. Most of the sups are just drones. I feel bad for the poor who are taken advantage of by the state and health care companies like Molina.

    Advice to ManagementAdvice

    You need to make sure there is cultural diversity. Hire people who can read, write , have basic grammar. Monitor the leadership. Leadership training for all supervisors and mangers. Get them to be accountable and not lazy.
    Hire decent people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Worst plantation ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Albuquerque, NM (US)
    Current Employee - Anonymous in Albuquerque, NM (US)

    I have been working at Molina Healthcare full-time for more than a year

    Pros

    Pay is decent and benefits aren't bad

    Cons

    Mid- and senior management are complete morons. Employees are slaves expected to just nod their heads and say "Yes massuh" to every idiotic order. Employees are never consulted when processes are changed and do not feel valued. Employees at this health plan are leaving in droves. Office politics are not even thinly disguised, and your advancement is based on who you know. They keep the dysfunctional employees and run off the good ones. I will be gone as soon as I find another job.

    Advice to ManagementAdvice

    Advice to corporate: Clean house.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Houston, TX (US)
    Former Employee - Sales in Houston, TX (US)

    I worked at Molina Healthcare full-time for more than a year

    Pros

    Good employee health benefits and PTO, good sales manager that tried hard to help.

    Cons

    Pay, commission is not what it should be for the same position at another carrier. Molina has no specialist and seemed to not worry about it. They had a scam provider directory that few doctors are actually accepting the MMOP members.. High stress due to lack of providers.

    Advice to ManagementAdvice

    Get specialist that out PCP's can refer to. It's pathetic. Get transition of care. Medicare requires these things and eventually it's going to catch up to Molina, it will not be good. Distribute a directory that is correct and not a sham!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Awful workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Case Manager  in  Springfield, IL (US)
    Former Employee - Case Manager in Springfield, IL (US)

    I worked at Molina Healthcare full-time for less than a year

    Pros

    Pay, benefits, Co workers, members, volunteer opportunities.

    Cons

    Management, senior leadership, no training, all employees are referred, segregation amongst departments, no communication amongst departments

    Advice to ManagementAdvice

    Listen to your staff. Ask them questions better yet you should know the job better than your staff. Nothing is worse than asking your manager for assistance and being given the wrong information. You're not that busy, your job is to manage not 8hr meetings all day. Communicate with the staff what goes on in those meetings. Have your staff back. They know the job better than you. Stop talking behind all your staff back and gossiping with your referrals. It does get out when we're out on breaks. We know you aren't smart. We know the ones that's skating by. We won't cover for you and do your work for you while you take the credit. You should talk to the other department managers to find out what the others are responsible for. Know your workflow and other departments as well. At least know where you can find it. Lastly, learn how to comprehend. Don't just read understand what you're reading. Mayer fact take the time to read before you hit the reply button. We don't have time to continously train our new managers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Terrible experience working for this company,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Molina Healthcare

    Pros

    The friends that I have made here I know will be lifelong friends other than that the job is just a check

    Cons

    This company has terrible management, basically left to fend for yourself. Honestly the worst working experience I have had to date.

    Advice to ManagementAdvice

    Management needs to held accountable for the problems the department has. There is no team work at the management level.

  8. 1 person found this helpful  

    No raises in 2 years, but we all know how much money they've profited.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Molina Healthcare full-time for more than 10 years

    Pros

    My co-workers, manager and director. Learned a lot and now have taken my knowledge to a competitor who appreciates it.

    Cons

    Workload, lack of training, all about the bottom line so the Molina's can line their already HUGE pocketbooks, low salaries, favoritism, Managers/Directors who don't have a clue about the day to day work, VERY top heavy, no more individual plans all just a franchise that corporate dictates, not about the member!

    Advice to ManagementAdvice

    Read my CONS, start listening to the individual health plans, they know BEST! Or continue to lose great staff like myself.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Provider Service Rep II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Provider Service Representative Level II
    Former Employee - Provider Service Representative Level II

    I worked at Molina Healthcare full-time for more than 3 years

    Pros

    Started out as a good place to work. Soon turned into a company that lacks leadership and does not care enough about developing its employees. If your a self starter who just wants a job - then by all means apply. But if you want to make a difference and your caring - run!!!

    Cons

    Micro-management, favoritism always shown, unexpected changes constantly, unrealistic deadlines, no potential for growth, no flexibility with hours. Should you not be in the clique you'll have problems.

    Advice to ManagementAdvice

    Very poor management. They keep bad employees and fire the good ones. If you you're not a yes man, don't work there!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 7 people found this helpful  

    This company is deceiving in that they pretend to care for their hard working employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Recruiter  in  Long Beach, CA (US)
    Former Employee - Corporate Recruiter in Long Beach, CA (US)

    I worked at Molina Healthcare full-time for more than 3 years

    Pros

    This company offers exceptional benefits.

    Cons

    This company hires friends and family of the Molina's that don't have talent nor are qualified to run a billion dollar managed care corporation. The employees bleed Molina green and then are blindsided with terminations. This company will suck you dry and spit you out. I had a strong passion for this company and was a loyal, loyal employee and one day they decided they had no more use for me. This is a common occurence.

    Advice to ManagementAdvice

    Get a clue on hiring executives who are not friends and family of the Molina's and get away from the Good Ol' Boys Club mentality.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    The most stressful job I've ever had!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - RN Case Manager  in  Irving, TX (US)
    Current Employee - RN Case Manager in Irving, TX (US)

    I have been working at Molina Healthcare full-time for more than 3 years

    Pros

    I can't think of any

    Cons

    Unreasonable expectations, below average pay, upper management does not listen to employees concerns.

    Doesn't Recommend
    No opinion of CEO

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