Paycom Payroll Reviews

Former Employee – worked at Paycom Payroll full-time for more than a year

Pros – Decent products offered and a fair and reasonable price. Not sure what else I can say for pros.

Cons – Paycom was a crazy place to work. I was one of 18 reps that had three managers in our region, which got trimmed to 3 sales reps. I did well there, but seeing new people working at the desk next to mine every month was getting old. I love all the other cheerleader posts that give 5 stars and say what an awesome place it is to work. They love that Paycom cool aid!

Advice to Senior Management – Good luck

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Paycom Payroll full-time for more than a year

Pros – The company has a great product that excels in its targeted market. The compensation is very lucrative and the total compensation (salary, commission, benefits, stock options, 401k, President's Club, etc.) is hard to beat. All aspects of the sales role are highly micro-managed. This is not a job for experienced sales professionals. If you are fresh out of college or in your first 1-3 years in the workplace, this is a great company to make great earnings and learn a tremendous amount about professional B2B sales. Warning: the work environment is a pressure cooker. Even when you are over plan you will still feel burdened for not having more deals to bring in. This lends itself to very high turnover. There are very few sales reps that have been with the company more than 2-3 years. Overall, you can make a great living for 1-3 years if you can put up with the stress; not a great place for the development of a long term career.

Cons – Overall pressure cooker in sales. Reps are highly micro-managed and there is very little career trajectory for the vast majority. New reps come in and out on a regular basis.

Advice to Senior Management – The number one reason reps stay at Paycom is the compensation; however there are many other factors to reduce turnover that aren't being explored at all. Focus on developing a better work environment so that your employees feel valued and not like just a YTD number on the leader board.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Paycom Payroll full-time

Pros – *Great pay
*Year-end party
*Special celebrations (payroll week, monthly luncheon, and holiday celebrations)
*Promotion opportunities
*Cheap lunch and health insurance for employee only

Cons – *Long hours at quarter end and year end
*Heavy work load for some employees while other employees have time to socialize all day
*Favoritism, management will choose people that they like and those people will get promoted faster and be able to do whatever they want

Management acts like they value their employees but they really only value the employees who they are friends with and employees who make their whole life their job. Vacation and sick time really is not that good compared to other companies and you only get 5 holidays off, New Years is considered the 6th holiday paid but most people usually have to work it. Just like high school, if you are in the popular crowd you are golden and probably love working there, but if you aren't then you can work really hard and not move up or even get fired. You can move up through the different levels of payroll specialist fairly quickly but you have to take tests and if you don't take the tests you get in trouble. Also, anyone can move up to the highest level of payroll specialist as long as they pass the tests, even if they are not the best employee. Management demands that people are clocked in on time but don't seem to care if people go to get coffee or socialize once they are clocked in. Also, the managers are not always there on time themselves.

Advice to Senior Management – Disburse the work more evenly and if someone is overworked then find a way to remove some of their workload or move some of their clients to another specialists. Hire more specialists and lower the client load. Get a suggestion box and actually listen to your employees. Don't punish employees for being a minute late unless you are willing to punish the employees who clock in on time then spend 10 or 20 minutes getting coffee and socializing. Lead by example, if you want the employees to be clocked in at 8 on the dot then be at your desk at that time and make sure the team leaders are too. Employees get resentful when they are punished for being a minute late but see their team leader or surpervisor stroll in a few minutes late. A huge amount of employees in several departments are very unhappy and they are constantly looking for a new job, several of them are waiting to be vested in units or for the company to go public then they plan on leaving.

No, I would not recommend this company to a friend

Former Employee – worked at Paycom Payroll full-time for less than a year

Pros – Great coworkers, above average base pay, decent training

Cons – Be prepared to work long hours and get micromanaged. REPORTS REPORTS REPORTS--wasted time preparing these long reports. Manager never had advice--was a good cheerleading when you were doing well, but no constructive criticism or help if you were having a down month.
Sales reps aren't just required to sell, but see entire transition process through--company spins this as an advantage over competition because there is accountability, but it leaves less time for sales rep to hit quota & are faced with issues only a transition team would be able to answer.
-They are experiencing major growing pains & are going downhill fast.

Advice to Senior Management – Just because someone is good in sales, doesn't necessarily mean they are going to be a good manager--Holly Faurot however truly cares about her employees & is a genuine, great leader

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Paycom Payroll

Pros – Room for growth, nice co-workers, good commission potential, good product, training was done well, i just don't know about the senior management.

Cons – Got FIRED for failing a background check one week after hire. I had a minor possession of alcohol ticket in college and a marijuana pipe conviction when I was 15 as a juvenile. In CO this is a petty offense. Give me a break HR, these are slap on the wrist crimes. People change from when they are 15. This is not the FBI. Senior management does not care about employees and would not even listen to an explanation. Sorry paycom but you missed out on a good employee. BAD senior management and corporate structure that screw you over for NO reason. Also, interview process is horrible, CANVASSING session? horrible.

Advice to Senior Management – Care for your employees as individuals not numbers. Look at how people do canvassing session, not just to see they hit 3 appointments or not. Look past the numbers senior management.

Current Employee – been working at Paycom Payroll

Pros – Nice office, people are mostly friendly. The benefit package for single people without children is very nice.

Cons – The pay is minimal for college graduates. One can make more money at any retail store without a degree.

Advice to Senior Management – Spend less money on snacks, and more money on employees.