Glassdoor is your free inside look at Pier 1 Imports reviews and ratings - including employee satisfaction and approval ratings for Pier 1 Imports CEO Alex Smith. All 66 reviews are posted anonymously by Pier 1 Imports employees.
65% of the CEO
Alex Smith
I have been working at Pier 1 Imports full-time for more than 3 years
Pros – - Company has made great technological strides in the past few years with new registers, scheduling systems, remodels and other updates.
- Good Inventory system.
- Lots of stores around the country, so plenty of opportunity to transfer.
- Good Paid Time Off for retail, one of the best I've seen in the industry.
Cons – - A LOT of tenure in Store Manager and up. Very hard to move forward with such a backlog of potential candidates.
- Too much focus on Sales themselves, not enough on actual profitability. Hard to fault them for this as its typical of a lot of retailers.
- Workload can be intense. Company is good with trying to get SMs to work 45 hours or under, but sometimes they are not realistic with workload at all.
Advice to Senior Management – - Continue making technological improvements, become leaders with upgrades, not followers.
- Look at the workload. Sometimes its too much for the payroll provided. Stores are different, not the same, you may need to allocate payroll differently.
Yes, I would recommend this company to a friend
2013-06-13 15:44 PDT
I have been working at Pier 1 Imports part-time for more than 3 years
Pros – As a part time associate i have gotten 6 raises in the last 3 years, starting as a seasonal associate ($10/hour) and now to Material Handler 1 ( $16/hour). Very friendly atmoshere and because of my part time status i have flexibility with my work schedule to allow time for school. Full time associates do not have this flexibility
Cons – For the past 2 years, supervisors and HR reps have been in and out of the job, making the work environment disorganized. The work is very physically demanding, often seems impossible to hit production numbers of 100% that is required. Associates get fired very often. Also a lack of equipment like forkilifts make it difficult to do work efficiently. Part time associate benifits are not the best. During peak holiday season you can kiss your life goodbye, working 11 hours plus, good for your wallet but hurts family time.
Advice to Senior Management – ive often felt under appreciated, make sure you take care of your hard working associates.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-10 16:00 PDT
1 person found this helpful
I have been working at Pier 1 Imports full-time for more than 7 years
Pros – The environment if really fun. Everyday is always different. The merchandise is so fun and unique.
Cons – They work you very hard and have huge expectations. This wouldn't be so bad if you were paid fairly. You can go to most other retailers and work in a lower position and get paid more.
Advice to Senior Management – You need to pay people what they are worth. Assistant Store Managers work very hard and are not paid well. Store Managers work even harder and again do not get paid enough for what they go through.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-19 10:43 PDT
I have been working at Pier 1 Imports
Pros – good customers and great products
Cons – compensation should match amount of work
Advice to Senior Management – better pay and work life balance
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-16 16:34 PDT
I have been working at Pier 1 Imports part-time for less than a year
Pros – Its a fun work enviroment, mangers are nice and understanding.
Cons – Only work you 20 hours at the most most of the time not. theres not a lot to do inbetween rushes.
Yes, I would recommend this company to a friend
2013-03-07 08:29 PST
I have been working at Pier 1 Imports full-time for more than 3 years
Pros – A positive team environment with great staff members.
Cons – Hard to move up in the company after you have paid your dues.
Advice to Senior Management – Be open minded to a more creative approaches to drive sales.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-07 19:52 PST
1 person found this helpful
I worked at Pier 1 Imports part-time for more than a year
Pros – The employee discount was a big plus. They offer insurance options for part-time employees. Opportunities to interact with people/customers from all walks of life.
Cons – Store managers are in charge of scheduling. My personal experience was that the store manager continually scheduled me and another manager for weekend shifts, but refused to work more than one weekend for every two months despite higher management requesting she work more weekends. They require you to push their store credit card, so if you have a problem pushing 23%APR cards on people, this may not be the place for you.
Advice to Senior Management – I would advise regional managers to require schedule submissions from store managers along with sales reports. This would give better insight to what problems may be leading to poor store performance.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-02-27 16:23 PST
I worked at Pier 1 Imports part-time for less than a year
Pros – Very fun environment especially if you are into home accessories. Co-workers and managers were easy to work with.
Cons – Not good if you can't stand around for 8 hours even when it's a slow day, you have to keep pushing the newsletter on people which isn't too bad. Played unfair favorites in my case my co-worker felt cheated of employee of the quarter several times.
Yes, I would recommend this company to a friend
2013-03-06 08:37 PST
I worked at Pier 1 Imports full-time for more than 3 years
Pros – Good work/life balance. Great bonus program! Laid back company.
Cons – Once you are hired in for a particular position, you will be stuck with that position. No opportunities to move up within the company. People tend to stick around for a long time. Company pays below market value.
Advice to Senior Management – Create more opportunities for people to advance. Pay people what they are worth.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-08 11:24 PST
I worked at Pier 1 Imports full-time for more than 3 years
Pros – Discount!
If your store manager is amazing and hires employees that are amazing and blend well and work well together, it's a dream job!!!
Many career advancement opportunities!
Fun -- if you love the products and working with customers closely. Pier 1 customers are loyal and truly want the employee's ideas, advice.
Cons – When I first started in 2006 the company did something special for employees on Christmas- but that ended during my three year employment history. I was very disappointed. I am not sure what the situation is there current day.
They also cut back on the amount of raises per year they'd give and the amount of raise.
Short shifts as a sales associate. Decent hours as sales leader.
Very few hours available per week for sales associates ranging from 4-15 hours. Not enough to pay rent, but the company didn't want me to have second job b/c that affected my availability.
Underpaid as sales associate.
When I advanced to sales leader, I made $10 a hour, which maybe would be fair for a month period. But there should be more raises and BETTER raises.
Demanding goals to receive credit card sign ups per day.
Advice to Senior Management – I transferred stores when I became a sales leader and unfortunately that management team made me fall OUT OF LOVE with the company. I was very disappointed but left the company because of it. Before that my previous store was awesome! Great managers equal GREAT stores and GREAT employees.
As for the much higher ups.... my store frequently didn't have access to merchandising supplies we needed to prepare the store as the directory asked us to. The District Manager always said we couldn't afford it. That's strange to me, since we were trying to made our store to be the Pier 1 Standard. Make sure your store have the tool, supplies they need, and the employees do as well. Communication is huge. And a Thank you goes a LONG way during a store visit!!! (VISIT THE Stores!!! The employees work VERY hard to make the stores look the way they do and be successful as they are.)
Yes, I would recommend this company to a friend
2013-01-30 18:45 PST
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