Press Ganey

  www.pressganey.com
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Press Ganey Reviews

Updated Jul 17, 2014
All Employees Current Employees Only

2.8 90 reviews

47% Approve of the CEO

Press Ganey CEO Patrick T. Ryan

Patrick T. Ryan

(72 ratings)

44% of employees recommend this company to a friend

Review Highlights

Pros
  • Get the opportunity to work from home and the company offers terrific benefits (vacation/insurance)(in 5 reviews)

  • There are still some good people with a moral compass and try to do the right thing(in 5 reviews)


Cons
  • Every position does require a lot of work but you do get recognized for your hard work(in 5 reviews)

  • New management has come in and destroyed what was a great company(in 5 reviews)

16 Employee Reviews Back to all reviews
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    • Approves of CEO

    2 people found this helpful  

    Great people to work with and wonderful clients

    Sales (Current Employee) Baltimore, MD (US)

    ProsGet the opportunity to work from home and the company offers terrific benefits (vacation/insurance). The people I work with are support and we have a great team.

    ConsEvery position does require a lot of work but you do get recognized for your hard work.

    Advice to Senior ManagementI am very pleased to see quite a few females in the Executive Management Positions and they have all done an amazing job and have been wonderful mentors.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Overall, satisfied with my experience here.

    Anonymous Employee (Current Employee)

    ProsGreat Benefits. Tuition Reimbursement. Some what of Flexible schedule.

    ConsLack of communication between lower and upper level employees. Favoritism towards other employees.

    Advice to Senior ManagementCommunicate and recognize your employees hard work!

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Senior Management
    • Approves of CEO

    1 person found this helpful  

    Rewarding, hard work

    Anonymous Employee (Current Employee)

    ProsEveryone is very dedicated to their work and this leads to very accomplished workers who will do all they can to achieve success

    ConsIt is a very corporate environment and can sometimes be very hectic and chaotic, not very laid back despite people being able to work from home

    Advice to Senior ManagementEmphasize communication between teams and offices -- lots of people are remote workers or are on the road a lot so it makes it that much more important that everyone communicates with each other

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Making a difference in healthcare by leveraging the unique strengths of really great people!

    Service Manager (Current Employee) Chicago, IL (US)

    ProsThe greatest satisfaction comes from knowing you can make a difference. If you have a great idea, you can run with it with blessings and support!

    ConsThere are lots of moving parts and it's tough sometimes to see all the inter-related issues and impact of decisions.

    Advice to Senior ManagementPlease continue to push the envelope and innovate to better support our clients. Listen to them, respond to them, remember that we all work for them.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    My experience at Press Ganey has been rewarding and satisfying.

    Anonymous Employee (Current Employee)

    ProsWe generally work with people that want to have a positive influence on healthcare and peoples lives. The pay is good and we get to be creative in how we work with clients and prospects. Leadership communicates well encourages problem solving.

    ConsIntegration of firms we've acquired into one cohesive organization seems to be challenge...not sure why.

    Advice to Senior ManagementContinue to enhance online analytics platform without increased pricing.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Flexible and forward thinking - constantly changing and challenging employees to go above and beyond.

    Anonymous Employee (Current Employee)

    ProsCareer development, opportunities for professional growth, teamwork, flexibility, good leadership, thought provoking

    ConsSometimes the amount of work surpasses the amount of resources that we have.

    Advice to Senior ManagementAppreciate employees at all levels as much as possible.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Really Good Team

    Anonymous Employee (Current Employee)

    ProsThis team is very close knit and works hard. I can rely on my colleagues to get things done and we all have a lot of pride in what we do.

    The direction of the company is pretty compelling. No one else can do what Press Ganey can today, so I'm proud to work on something really different.

    Compensation is good - and there is still a 401k match! (which no one has anymore).

    ConsThere's a lot of volume and you have to sort out how and where you are going to spend your time. It's constant prioritizing so you don't get overwhelmed. Not so balanced...

    Advice to Senior ManagementI think it's the same everywhere. But we have a solid company, so it makes it worth the effort.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Lot's of work to come but a bright future

    (Current Employee) South Bend, IN (US)

    ProsThe company has struggled in the past, but it very much seems to be on the rise. The work environment is casual and my co-workers are friendly and intelligent. There was a management change two years ago and its revitalized a spirit of creativity and new ideas.

    ConsThere has been some major changes in the past two years, there is no doubt it has turned the company around. It has however made a few employees a little uncomfortable and resulted in some jumping ship. This has presented a great opportunities to those who stick around to show some initiative but has increased to over all work load.

    Advice to Senior ManagementDo what you can to put employees at ease and get them them behind these changes. The ship is going in the right direction, it just needs the crew to be excited about the course to really pick up speed.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    2 people found this helpful  

    Mixed

    Comment Processor (Former Employee) South Bend, IN (US)

    ProsUsed to be a great family atmosphere

    ConsNo longer interested in employee retention or ideas

    Advice to Senior ManagementListen to those other than just Mgmt.

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Sticking to a great mission

    Anonymous Employee (Current Employee)

    ProsPress Ganey is truly focused on improving the patient experience. Few organizations have the data and front line team to make such a great impact in an important area. There are many great individuals at the company that work hard to achieve the mission and truly care about each other. As an employee, you feel like you can express and implement your ideas without too much red tape.

    ConsLeadership has a tough job staying on top of the market and figuring out where we need to expand to stay competitive. There is a lot of change, which is always difficult. A lot of the employees work remotely, which improves work/life balance but makes it hard to feel daily support from colleagues or simply brainstorm ideas.

    Advice to Senior ManagementFocus on empowering individuals and teams to lead the change that needs to happen. Take a close look at the HR department and recruiting strategy or it will be tough to keep a competitive workforce.

    Yes, I would recommend this company to a friend

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