Redbox Reviews

Updated 12 April 2015
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4.0
31 Reviews
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Mark Horak
8 Ratings

31 Employee Reviews

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  1. Regional Operations Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Progressive company that values employee engagement and interest. Management listens to the base level employees for suggestions and thoughts

    Cons

    Things are not discussed very freely from the top-levels downward. When decisions are made the rationale behind the decision is often kept quiet, causing confusion and distrust

    Advice to Management

    Develop a more transparent environment. Be careful of overreacting when decisions are made. rules may go from to loose to overly stringent, causing distrust.

  2. Helpful (1)

    With the change in management, the culture and overall feel of being valued has changed for the worst.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good work life balance, competitive pay, free movie & game rentals, solid benefits. Really love the people that work there, a great team.

    Cons

    Leadership is very disconnected and vision & goals are constantly changing, making it difficult to feel passionate about the business and our individual roles.

    Advice to Management

    Morale is low because of unkept promises and constantly pivoting vision for the company. Consistency, follow-through and rewarding your best employees should help that.

  3. good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FSR1 in Evansville, IN (US)
    Current Employee - FSR1 in Evansville, IN (US)

    I have been working at Redbox

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good job overall i like it

    Cons

    oakbrook terrace controls it all

    Advice to Management

    good

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  5. Helpful (1)

    If you don't mind constant change, you can find great success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL (US)
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL (US)

    I have been working at Redbox

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Redbox culture is in transition from matured start up to corporate. That being said it is and will never be the stuffy environment most old school work environments will be. It is a comfortable environment with many motivated and intelligent people. There are opportunities to grow and a flexible work environment allows you to work hard and still have some work life balance.

    Cons

    Redbox is still less than 15 years old so there has been a decent amount of change from year to year. Some of the decisions by the upper management in recent years have not always worked in the companies favor and it has been the cause for re-orgs and budget shifts. While the company is still successful, it is sometimes hard to see a long term career in such a volatile environment. In the short term, it is great to get some experience, work with great people and have short term successes.

    Advice to Management

    Expand the product offering and find a course everyone can get behind. Stick with it and drive the company in a true direction.

  6. Overall very positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox full-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits are great, so is work/personal life balance. Excellent paid time off.

    Cons

    I often do not have enough work to do to get me to 40 hours per week so often cashing in time off on a normal check to fill in gaps.

  7. level 1 technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Level I Technician in Chicago, IL (US)
    Former Employee - Level I Technician in Chicago, IL (US)

    I worked at Redbox full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good place to work. environment positive to be around. easy to lean procedures

    Cons

    advancement to hierarchical jobs is tough to get in to. Seems to be about who you know rather than what you can do

    Advice to Management

    Keep striving hard and thinking about employees and everything should balance out.

  8. Great organization to work for. Room to grow in the company if you so desire. Good pay and nice benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager in Billings, MT (US)
    Former Employee - Regional Manager in Billings, MT (US)

    I worked at Redbox full-time (more than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great leadership from the top down. If you get work done on time you never hear from corporate. I received 3 weeks vacation right from the start and two bonuses a year by achieving my metrics.

    Cons

    In my area (Montana) there was a lot of traveling because of servicing kiosks that were so far apart that you did put in some long days and even weeks. Especially during the winter months.

    Advice to Management

    Had a very good rapport with management, very approachable and helped to resolve any difficulties that you faced on the job.

  9. Helpful (1)

    Really great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Representative I in Wichita, KS (US)
    Current Employee - Field Service Representative I in Wichita, KS (US)

    I have been working at Redbox full-time (more than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Flexibility. Great benefits and charitable organization.

    Cons

    Experiencing growing pains, which has caused a lot of the great things about this company to be strangled.

    Advice to Management

    Happy employees make you money!

  10. Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager in Oakbrook Terrace, IL (US)
    Current Employee - Regional Manager in Oakbrook Terrace, IL (US)

    I have been working at Redbox full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good Benefits, Good people who care about you and the job. Flex hours. Casual environment.

    Cons

    Long hours/ travel. Business outlook over the next 5 years is questionable without new lines being integrated to core operations.

  11. Helpful (1)

    Good Company but lost it's direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Chicago, IL (US)
    Former Employee - Manager in Chicago, IL (US)

    I worked at Redbox full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good Benefits, balance lifestyle, great culture

    Cons

    Shrinking, out of new ideas

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