Regions Financial

  www.regions.com
  www.regions.com
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Regions Financial Reviews

Updated 29 September 2014
Updated 29 September 2014
377 Reviews
3.3
377 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Regions Financial President, CEO, and Director O. B. Grayson Hall Jr.
O. B. Grayson Hall Jr.
165 Ratings

Review Highlights

Pros
  • Good work/life balance - manager gave me free paid (non-vacation) day off to allow me to move (in 18 reviews)

  • Easy to advance in company, semi-national company (not a small town bank), good benefits (in 28 reviews)


Cons
  • Middle management is afraid to ask what the specific goals of upper management are (in 21 reviews)

  • They push sales so hard that you're no longer focused on customer service (in 12 reviews)

More Highlights

125 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to work if you live in Alabama or Tennessee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regions Financial for more than 5 years

    Pros

    I love Regions company values

    Cons

    Banking has slowed down a lot due to online and mobile banking but the goals keep rising. Its discouraging when you go from meeting goals every quarter to barely or never meeting them. Its especially difficult when you live/work in a low-income, high-poverty area.

    Advice to ManagementAdvice

    Certain people in management need to review the company values and learn how to encourage the team rather than discourage them with a bad attitude all the time. Regions used to be a fun place to work, I loved Regions! Now, it feels like you were walking into a funeral every, single day. My co-workers are great but something needs to change with senior management. We are constantly being micro-managed and threatened to be written up.

  2.  

    Great place to work if your highly organized and expect to be underpaid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at Regions Financial full-time for more than 8 years

    Pros

    Great work life balance, vacation time, and transferability if you choose to move somewhere else and want to transfer with the company. Health insurance is great as Regions is able to self-fund their health insurance so employees do not have to fear massive increases in premiums. In fact, from 2013-2014, premiums didn't rise at all! Family health insurance premiums are the same for any # of children so if you have 2 or more children, this is a great company to work for. Regions has made a terrific effort in creating opportunities and training for internal advancement. (please see cons of this)

    Cons

    If you are promoted internally, be sure you will be making thousands less than someone hired externally, and not just for a little while, but for years. Most Branch Managers promoted internally start out making in the low to mid 40,000's while those hired externally (which similar or even less experience) typically make in the 50k's from day one. Regions knows they have very competitive benefits and it shows in their salaries. The saying, "there is no such thing as a free lunch" rings true here. Basically, if you just want to earn more money and benefits are not as important you will be better off working for a smaller bank and vice versa. If you need good benefits Regions may be a better fit.

    Advice to ManagementAdvice

    Simplify your business model and stop expanding into something new every year. It is very difficult to extend excellent customer service and be an expert on over one hundred products and processes that are constantly being updated and added to. Also, adjust your goaling on your tellers as not every teller can achieve the same #. Just walk through random branches and you will be able to tell that they all operate differently.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    branch service leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Service Leader  in  Birmingham, AL (US)
    Former Employee - Branch Service Leader in Birmingham, AL (US)

    I worked at Regions Financial full-time for more than 10 years

    Pros

    i enjoyed the honers and the values of Regions

    Cons

    The stress was over welming and they swap branch Manager to much

    Advice to ManagementAdvice

    Treat you Employees as you want to be treated

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Balanced scales depending on where your at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regions Financial

    Pros

    Hours of operation provide excellent work-life balance. Work ethic and individual results do not go unnoticed. Lateral and upward movement capabilities/potential. Company's benefits are very generous (holiday hours and sick time allotted). Training sessions provide valuable knowledge and tangible resources to utilize and implement for improvement. Most valuable resource are your fellow employees

    Cons

    "Competitive salary". Inconsistent standard operating procedures. Skills and knowledge acquired and developed through years of service seems to be 2nd when compared to hiring based on experience acquired in a similar job field, resulting in an increased workload for seasoned employees. "Coachings" rarely result in positive and obvious permanent changes. Varying goals and requirements between locations, without consistent communication/reasoning from top to bottom management.

    Advice to ManagementAdvice

    Focus on more promotion from within. Seek out your talented staff and nurture and grow their potential. Less training required, saves on costs, and less errors/problems created when promoting from within because knowledge exists. Work on competitive salary.

    Neutral Outlook
    No opinion of CEO
  6.  

    Workplace satisfaction Depends on Management

    Former Employee - Financial Services Specialist II  in  Shreveport, LA (US)
    Former Employee - Financial Services Specialist II in Shreveport, LA (US)

    I worked at Regions Financial full-time for less than a year

    Pros

    Great learning experience for entry level position. Lots of room for advancement

    Cons

    Management styles and goals can vary depending on location, sometimes they are great and other times not so much. Can be very aggressive with pushing sales goals.

    Advice to ManagementAdvice

    Create more opportunities for professional development on all levels.

    Positive Outlook
  7.  

    Fast-paced work environment but great co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Service Leader
    Former Employee - Branch Service Leader

    I worked at Regions Financial full-time for more than 3 years

    Pros

    The benefits are great. Co-workers are easy to get along with and customers are friendly. Pretty flexible work schedule as long as you schedule ahead of time to ensure adequate staffing.

    Cons

    Underpaid for the amount of responsibility. Short-staffed a lot so it was difficult to provide optimal customer service. Customers would get angry about fees or long wait times that employees can't control.

    Advice to ManagementAdvice

    Employees have great ideas and opinions that should count. Take the time to listen and respect them.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Has been a good place to work in the past but the last few years it's taken a downturn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Team Leader
    Current Employee - Branch Team Leader

    I have been working at Regions Financial full-time for more than 10 years

    Pros

    Good benefits, good team members for the most part, good work-life balance

    Cons

    So sales oriented now that it's hard to enjoy your day to day customer interactions.

    Advice to ManagementAdvice

    Give fair PE values for products, quit reducing them every quarter. Consider changing the incentive plan altogether so we are encouraged to not only sale, but have fun doing it. Better products would help with that as well. Also, a "thank you" or "I appreciate your hard work" would go a long way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Lowest Paying Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager  in  Tupelo, MS (US)
    Former Employee - Branch Manager in Tupelo, MS (US)

    I worked at Regions Financial full-time for more than 3 years

    Pros

    Excellent benefits, focus is on customer service not just sales, excellent continuous training, strong operationally and a nice place to work

    Cons

    Low salaries, limited staffing, goals are reset each year so when you make your goal they reward you by increasing it the next year!

    Advice to ManagementAdvice

    If they want to retain experienced managers and cut down on management turnover they should consider promoting from within and pay a competitive salary.

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Really is the former AmSouth Bank and not the old Regions Bank.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regions Financial full-time for more than 5 years

    Pros

    Good benefits, lots of vacation and government holidays, most employee interaction is helpful and friendly

    Cons

    This bank is really AmSouth Bank and not the old Regions, they are not willing to let go of the old AmSouth ways, polices, computer programs and Regions did some of those things better. The former AmSouth employees seem to get favoritism, especially in management positions or promotions. Hours can be inflexible at times.

    Advice to ManagementAdvice

    Let go of all the AmSouth stuff and adopt new policies.

    Neutral Outlook
    Approves of CEO
  11.  

    Overall, I learned alot working at Regions and enjoyed what I did!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager  in  Lafayette, LA (US)
    Former Employee - Branch Manager in Lafayette, LA (US)

    I worked at Regions Financial full-time for more than 3 years

    Pros

    There is tons of opportunity for advancement with locations throughout the country if you should need to relocate.

    Cons

    The upper management could care less about what is happening on a local basis. They are very slow to respond to anything.

    Advice to ManagementAdvice

    Learn to train employees, no matter the position, in a better way. The current training program for new tellers is basically done on the computer in 3 days time.

    Recommends
    Negative Outlook
    No opinion of CEO

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