Regis Corporation

  www.regiscorp.com
  www.regiscorp.com

Regis Corporation Reviews

Updated 21 November 2014
Updated 21 November 2014
215 Reviews
2.2
215 Reviews
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Regis Corporation CEO Daniel J. Hanrahan
Daniel J. Hanrahan
68 Ratings

Review Highlights

Pros
  • Great culture with an emphasis on work/life balance (in 7 reviews)

  • paid vacation, although it's minimum wage it's better than nothing (in 9 reviews)


Cons
  • I dislike making minimum wage or commission whichever is higher (in 22 reviews)

  • No one in upper management besides my DL could be bothered to care (in 21 reviews)

More Highlights

58 Employee Reviews Back to all reviews

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  1.  

    Not good at all....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Manager in Indianapolis, IN (US)
    Current Employee - Salon Manager in Indianapolis, IN (US)

    I have been working at Regis Corporation full-time (more than 3 years)

    Pros

    I loved doing hair. It was nice to get free stuff from vendors.

    Cons

    The pay is terrible!!!! Managing a salon, marketing the salon to the area, AND being behind the chair and making commission. Literally impossible when you have to do all those things. Not to mention barely making over minimum wage. Upper management was terrible once they changed everything. My first 2 district leaders were great! I went in every high performers award trip they held for the managers and I still couldn't get a raise from the company. My salon was a newer SmartStyle in a wealthy area so it was difficult to build. Needless to say, I spent countless hours/days working for a company who really doesn't want to pay anyone.

    Advice to ManagementAdvice

    Be supportive. Pay your stylists/managers.

    Disapproves of CEO
  2. 1 person found this helpful  

    Shameful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist in Detroit, MI (US)
    Current Employee - Stylist in Detroit, MI (US)

    I have been working at Regis Corporation full-time (more than 10 years)

    Pros

    MY customers and co workers. This company does not deserve to say they lead the industry. They treat their employees terrible. We do way more than be hair stylist for them. We are secretaries, maids, plumbers, advertisors, and more! The customers are their last concern. Over 20 yrs I've worked for them and I am treated no different than a new hire. Shame in me for staying so long with a company that manipulates, not educates, and blames their employees for their low wages instead of their impossible production scale. This company takes from their employees daily through coupons. I pray the truth comes out sooner than later.

    Cons

    Changes, changes daily. Leadership is horrible. No commincation beyond store level. Company has low standards for the condition of their stores. Safety stanards non exsistant. Focus on everthing but the customer, more than likely due to corporation lacks anyone from the industry.

    Advice to ManagementAdvice

    Go back to basics. Re-invest in your stores. Value your employees. This doesn't have to be in the form of money. Appreciate those that have been loyal. Always make the customer first. Lastly, comunicate...it solves anything.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Not very caring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist
    Current Employee - Stylist

    I have been working at Regis Corporation part-time (more than an year)

    Pros

    Great place for just out of school stylists, gain up on product knowledge, meet a lot of interesting people

    Cons

    Paid $7.25 an hour, can only make more if you meet commission but if its in a small town and a small salon then you're screwed, doesn't care about the safety of employees, tries to charge people without being straight forward (ie, charging an extra $1 for conditioner rather than putting it within the price of the cut/shampoo), no extra training other than outdated videos, if you're not in a manager position then don't expect to get more than 24 hours a week, also no bonuses and you have to work on holidays.

    Advice to ManagementAdvice

    Learn to care about your employees and listen to what they're saying and why. Don't assume every salon has the amount of people coming in as another salon. We're all very different and not all salons are busy. We can't force someone to get their hair done.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Numbers. You are just a number.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regis Corporation

    Pros

    Hourly wage, once in awhile free products.

    Cons

    Working with district leader (northeastern Ohio)

    Advice to ManagementAdvice

    Learn respect to your employees.

  6. 1 person found this helpful  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Master Designer in Minneapolis, MN (US)
    Former Employee - Master Designer in Minneapolis, MN (US)

    I worked at Regis Corporation full-time (more than 5 years)

    Pros

    Perks. You get free samples of all new products and get to attend some fashion shows.

    Cons

    No support from management. There is no HR department. Company policies that would benefit employees are not enforced. State Board rules/regulations are not complied with. Repairs that need to be made to salon are not ever done unless the manager does it themselves. No rewards for seniority or benefits or recognition for being there a long time. High turnover rate.

    Advice to ManagementAdvice

    Get trained on how to deal with people. Don't pick favorites. Comply with company and board policies. Hire experienced individuals instead of just trying to "fill chairs".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    No leadership. No strategy. No soul.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ulaanbaatar (Mongolia)
    Current Employee - Anonymous Employee in Ulaanbaatar (Mongolia)

    I have been working at Regis Corporation full-time (more than 3 years)

    Pros

    I started positive and hopeful but HQ leadership is so toxic, smug, smarter than everyone in the room, uses up all the oxygen on meetings - it dries up your ideas, drive and inspiration.

    Cons

    All decision making like customer recovery, compensation and pricing is pushed up so high and oversimplified to single solution that company is not competitive or in touch with front line. This is destructive and will destroy the business.

    Advice to ManagementAdvice

    Board, CEO and C level are beginners (most first time at top level) with no multi-unit retail experience. It's not a cruise line. Get a real strategy instead of your low impact tactics (evidence - stock price over 2+ years) stop pretending there is only one brand and you can build 5000 Supercuts without destroying the business and bleeding poor unsuspecting Franchisees. Try the heavy lifting of creating a real strategy that leverages the company's competitive advantage and only distinct feature - locations and penetration. Stop blaming and firing people who don't agree with you and look in the mirror. Try some modern leadership instead of your archaic command and control methods.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Worst company Ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regis Corporation

    Pros

    None what so ever! Beware.

    Cons

    Too many to list. Unprofessional, no room for improvement, etc.

  9. 3 people found this helpful  

    Bad at the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Saint Marys, PA (US)
    Former Employee - Manager in Saint Marys, PA (US)

    I worked at Regis Corporation full-time (more than 10 years)

    Pros

    None, since they made so many changes.

    Cons

    No challenges, don't expect to have a life, not loyal to you, you are just a number

    Advice to ManagementAdvice

    Regis went downhill when they hired the new CEO, and got rid of the other one. You want to cut your expenses, then start with all of the bosses, you don't need 4 bosses over a manager. Why, because a manager can do it all, which they already do. Customers should not be called guests, why, because guests that visit you do not pay. Your conference calls done wkly and monthly meetings are a waste of time to a manager when they hear the same old same topic every time, moving forward . You take them off the floor to go to these meetings, when they are making you money by doing services. When we decide to quit because we had enough, your not only losing employees, your losing there relations, and there friends that use to go to the salons where they worked at. We are talking about there relations and all of there friends that live in different states as well. So much for your MOT, and don't expect when you throw all of your different store brands together as one group, that they will get along because they won't , we are all trying to make enough money to just survive.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Came in on fire and now just sparking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist in Collierville, TN (US)
    Current Employee - Hair Stylist in Collierville, TN (US)

    I have been working at Regis Corporation part-time (less than an year)

    Pros

    The people I work with and my regular clients.

    Cons

    Minimum wage in Tn. is $7.25 an hour so that is all i make. Other states have a higher minimum wage but Regis does not pay fairly across the board. Also the salon I work in is in desperate need of updating, fixing, and a major overhaul.
    The company is not very clear about their commission rates, education is not good at all, and too much emphasis is placed on retail sales. Forget about benefits, you will never work enough hours to ever have any.

    Advice to ManagementAdvice

    $12 an hour straight across the board and you would have a booming business. Better education than just sending a DVD for the employees to watch in a cramped back room.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Totally Out of Touch with Stylists

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hair Stylist in Columbus, OH (US)
    Former Employee - Hair Stylist in Columbus, OH (US)

    I worked at Regis Corporation full-time (more than 3 years)

    Pros

    Flexible schedule, work/life balance, laid back work environment

    Cons

    Laughable paychecks and virtually no pay raise from entry level position. You need to have a large client base to make any sort of money and even then they take 40-50% of it. It takes years to build a client base and until then expect your minimum wage base pay which comes out to around $200.00 a paycheck since Regis considers 20 hours a week full time hours. Tips are good when you get clients usually however the salons have seen a dive in walk ins due to the economy and new stylists have a difficult time building clientele due to this. If you are ok with waiting 10-15 years to build up a client base in order to make anything over $400 a check by all means this is the place for you, however if you want to get paid for hard work immediately on a livable means look elsewhere. They want you to sell product, sell product, sell product but customers usually can barely afford the service. Even when you do make product commission the rate return is ridiculous.. That means you get about 16$ back. Why try when the company has no investment in you as a stylist. Stylists make appointments, great customers, sell product, clean the store, deal with problems, and of course color, cut and style hair. The managers make about 50k a year while the stylists work their butts off and can barely make ends meet. There is literally no point in working here, it's just like working at a fast food restaurant except you have to please clients personally 1:1 with their hair instead of their food, which believe me, can get ridiculous.

    Advice to ManagementAdvice

    Reward and acknowledge your stylists because they are the back bone of your company. Pay them a livable wage.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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