Regis Corporation

  www.regiscorp.com
  www.regiscorp.com

Regis Corporation Reviews

Updated 22 October 2014
Updated 22 October 2014
211 Reviews
2.3
211 Reviews
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Regis Corporation CEO Daniel J. Hanrahan
Daniel J. Hanrahan
65 Ratings

Review Highlights

Pros
  • Great culture with an emphasis on work/life balance (in 7 reviews)

  • paid vacation, although it's minimum wage it's better than nothing (in 9 reviews)


Cons
  • I dislike making minimum wage or commission whichever is higher (in 22 reviews)

  • No one in upper management besides my DL could be bothered to care (in 21 reviews)

More Highlights

53 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    No leadership. No strategy. No soul.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ulaanbaatar (Mongolia)
    Current Employee - Anonymous Employee in Ulaanbaatar (Mongolia)

    I have been working at Regis Corporation full-time (more than 3 years)

    Pros

    I started positive and hopeful but HQ leadership is so toxic, smug, smarter than everyone in the room, uses up all the oxygen on meetings - it dries up your ideas, drive and inspiration.

    Cons

    All decision making like customer recovery, compensation and pricing is pushed up so high and oversimplified to single solution that company is not competitive or in touch with front line. This is destructive and will destroy the business.

    Advice to ManagementAdvice

    Board, CEO and C level are beginners (most first time at top level) with no multi-unit retail experience. It's not a cruise line. Get a real strategy instead of your low impact tactics (evidence - stock price over 2+ years) stop pretending there is only one brand and you can build 5000 Supercuts without destroying the business and bleeding poor unsuspecting Franchisees. Try the heavy lifting of creating a real strategy that leverages the company's competitive advantage and only distinct feature - locations and penetration. Stop blaming and firing people who don't agree with you and look in the mirror. Try some modern leadership instead of your archaic command and control methods.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Worst company Ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regis Corporation

    Pros

    None what so ever! Beware.

    Cons

    Too many to list. Unprofessional, no room for improvement, etc.

  3. 2 people found this helpful  

    Came in on fire and now just sparking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist in Collierville, TN (US)
    Current Employee - Hair Stylist in Collierville, TN (US)

    I have been working at Regis Corporation part-time (less than an year)

    Pros

    The people I work with and my regular clients.

    Cons

    Minimum wage in Tn. is $7.25 an hour so that is all i make. Other states have a higher minimum wage but Regis does not pay fairly across the board. Also the salon I work in is in desperate need of updating, fixing, and a major overhaul.
    The company is not very clear about their commission rates, education is not good at all, and too much emphasis is placed on retail sales. Forget about benefits, you will never work enough hours to ever have any.

    Advice to ManagementAdvice

    $12 an hour straight across the board and you would have a booming business. Better education than just sending a DVD for the employees to watch in a cramped back room.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Bad at the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Saint Marys, PA (US)
    Former Employee - Manager in Saint Marys, PA (US)

    I worked at Regis Corporation full-time (more than 10 years)

    Pros

    None, since they made so many changes.

    Cons

    No challenges, don't expect to have a life, not loyal to you, you are just a number

    Advice to ManagementAdvice

    Regis went downhill when they hired the new CEO, and got rid of the other one. You want to cut your expenses, then start with all of the bosses, you don't need 4 bosses over a manager. Why, because a manager can do it all, which they already do. Customers should not be called guests, why, because guests that visit you do not pay. Your conference calls done wkly and monthly meetings are a waste of time to a manager when they hear the same old same topic every time, moving forward . You take them off the floor to go to these meetings, when they are making you money by doing services. When we decide to quit because we had enough, your not only losing employees, your losing there relations, and there friends that use to go to the salons where they worked at. We are talking about there relations and all of there friends that live in different states as well. So much for your MOT, and don't expect when you throw all of your different store brands together as one group, that they will get along because they won't , we are all trying to make enough money to just survive.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Totally Out of Touch with Stylists

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hair Stylist in Columbus, OH (US)
    Former Employee - Hair Stylist in Columbus, OH (US)

    I worked at Regis Corporation full-time (more than 3 years)

    Pros

    Flexible schedule, work/life balance, laid back work environment

    Cons

    Laughable paychecks and virtually no pay raise from entry level position. You need to have a large client base to make any sort of money and even then they take 40-50% of it. It takes years to build a client base and until then expect your minimum wage base pay which comes out to around $200.00 a paycheck since Regis considers 20 hours a week full time hours. Tips are good when you get clients usually however the salons have seen a dive in walk ins due to the economy and new stylists have a difficult time building clientele due to this. If you are ok with waiting 10-15 years to build up a client base in order to make anything over $400 a check by all means this is the place for you, however if you want to get paid for hard work immediately on a livable means look elsewhere. They want you to sell product, sell product, sell product but customers usually can barely afford the service. Even when you do make product commission the rate return is ridiculous.. That means you get about 16$ back. Why try when the company has no investment in you as a stylist. Stylists make appointments, great customers, sell product, clean the store, deal with problems, and of course color, cut and style hair. The managers make about 50k a year while the stylists work their butts off and can barely make ends meet. There is literally no point in working here, it's just like working at a fast food restaurant except you have to please clients personally 1:1 with their hair instead of their food, which believe me, can get ridiculous.

    Advice to ManagementAdvice

    Reward and acknowledge your stylists because they are the back bone of your company. Pay them a livable wage.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Deceitful about wages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stylist
    Former Employee - Stylist

    I worked at Regis Corporation part-time (less than an year)

    Pros

    It gives some experience, the training was very educational and the instructor was great! If she would have been my boss I would have stayed!

    Cons

    You do not get a percentage of your services until you pass the minimum wage cap which ends up being over $25 in services per hour, which you have to maintain every time you work. Some employees allow home life to disrupt work and made for an extremely uncomfortable work environment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Unfair management, always working weekends, unappreciated, low pay, terrible business ethics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist in Watsonville, CA (US)
    Current Employee - Stylist in Watsonville, CA (US)

    I have been working at Regis Corporation full-time

    Pros

    There is nothing that comes to mind.

    Cons

    Lets start off with management because thats one of the biggest problems with this corporation, the management here is so shady ive worked in 7 different stores all but one was the manager pleasant to work for. I often felt as though there was so much tension between hair stylist and managers that even the customers would feel uncomfortable there , it results in hairstylist building clientele as fast as they can and leaving to a better work environment.
    Also understand working here means no weekends off ever unless you are the manager or friends with the manager, this also adds to a hostile work environment.
    Then the pay... the numbers are ridiculous of revenue collected in a month at most stores they can afford to pay more then minimum but this company does not care about the stylist so they pay you as low as your state will allow ,if Supercuts had it their way they would be paying you in beans. Sure you get tips, but because of the clientele the Supercuts draws in because if its chinsy demeanor you often get stiffed. And the "sliding pay scale" thats a carrot dangling in front of a donkey. No one I have ever met has slid a substantial amount the most ive ever heard was 30 cents.

    Advice to ManagementAdvice

    Care for your stylist, they are the core of this operation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Lots of room for improvement if Upper Management would just LISTEN!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist (Former Manager)
    Current Employee - Stylist (Former Manager)

    I have been working at Regis Corporation (more than 8 years)

    Pros

    High traffic, great guests, supplies equipment

    Cons

    Low commission pay scale, under staffed, working alone, turning away business due to lack of help, high turn over, poor management, favoritism, no floor mats (which is a big deal!), unfair scheduling, no education for new stylists, poor communication, no appointments for Senior/Master Stylists (guest complaints) and lack of open door policy

    Advice to ManagementAdvice

    Open up the lines of communication and listen to your managers and stylists. There are so many simple and common sense ideas we have that can help fix the lack of profit. Walk In Only Salons need new innovative ideas to help maintain our guest counts like master stylists booking appointments while newer staff gains clientel by taking walk ins.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Lack of room to move

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Regis Corporation

    Pros

    Flexible work areas, salon benefits

    Cons

    No ability to move, management feels like looking down

    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Used to be a good place to work, it's all going downhill quick with no end in sight.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist
    Current Employee - Hair Stylist

    I have been working at Regis Corporation full-time (more than 8 years)

    Pros

    It used to be a friendly environment, you could come to work and enjoy for the most part being there. We had good hours and it wasn't as stressful.

    Cons

    You can tell this company is going down or at least bankrupt, we all feel the tension. They wan't you to be robots and pay you nothing, squeeze all the juice out of you and the client. Rules are being changed constantly so much that you can barely keep up anymore, even clients are noticing.It's not a good place to work at least not anymore unless something changes drastically.

    Advice to ManagementAdvice

    Why don't you try to make the stylist happy so we can make the client happy? It trickles down, if we are happy the client will be happy. We can only pretend or put on a fake smile for so long...

    Doesn't Recommend
    Disapproves of CEO

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