Reynolds American Reviews

Updated 18 December 2014
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43 Employee Reviews

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  1. Helpful (1)

    Don't apply if a lot of Sales Expirence!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager I
    Current Employee - Territory Manager I

    I have been working at Reynolds American full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    promise of good salary, car benefits

    Cons

    - They are really looking for kids out of college without real Sales expierence
    - YOU MUST RELOCATE!!!

    Advice to Management

    Hire professional Sales people

  2. Helpful (2)

    It may seem great BUT ....................

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager in New York, NY (US)
    Former Employee - Territory Manager in New York, NY (US)

    I worked at Reynolds American full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Company vehicle, good insurance benefits, 5 day work week

    Cons

    If you are not the boss's pet - forget it !
    Every so often, they do some serious lay offs
    Expect to be told to move when they feel like it and not for a promotion

    Advice to Management

    You get rid of very good people without batting an eye and it is very interesting that your figures take a significant hit. Open your eyes and see why some people get let go - was there a casting couch involved ?

  3. Helpful (1)

    Great starting point but don't stay long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director in Winston-Salem, NC (US)
    Former Employee - Senior Director in Winston-Salem, NC (US)

    I worked at Reynolds American full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great pay and benefits, but don't think it's long term. You'll start off much higher but in the long haul you'll make less, unless you can move up every 3 years max. don't wait longer than that. You don't have to be a rocket scientist to work there, so it's a great "start out" company. They will provide a lot of training that you will eventually want to take someplace else.

    Cons

    Once you work in tobacco, in many cases when you go to move on, other companies will question your judgement due to the fact you worked for a tobacco co. It unfortunate and based on ignorance, but true. Long term growth and advancement will NOT be as fast with other CPG's if you are a result oriented hard working, innovative type person.

    Advice to Management

    This is a more top down style run company versus a bottoms up company. Get in make friends and sound good and you'll do well. Used to be a very result oriented company. They do not value longer term experience due to the potential long term cost of longer term employee's. It more of a what have you done for me lately management style. Upper management rarely changes, reducing opportunity at the higher positions.

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  5. Watch your back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Winston-Salem, NC (US)
    Former Employee - Manager in Winston-Salem, NC (US)

    I worked at Reynolds American full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good salary and benefits for area

    Cons

    Watch your back, senior management in information management have a problem with communicating the truth. Non transparent, the good old boy culture operating at high capacity.

    Advice to Management

    Bring the team work culture back

  6. Helpful (1)

    Old school mentality, openly subject non smokers to chain smokers

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds American

    Pros

    Pay is okay for the area, decent tuition reimbursement, somewhat trying to grow and recognize change is needed, but need to actually act on the need for change!

    Cons

    Poor work environment, over worked, poor training, benefits aren't NEARLY as good as they'd like you to believe. Try to scare their employees into thinking they're the only game in town and everything is the best of the best there which isn't true!

    Advice to Management

    Become aware of what your competition offers or you'll continue to lose good talent!!!

  7. Helpful (3)

    Senior Division Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Division Magr in New York, NY (US)
    Former Employee - Senior Division Magr in New York, NY (US)

    I worked at Reynolds American full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay, benefits. People I worked with were great, fun people that worked hard and were fun to be around.

    Cons

    As described by others, the promotion game is very political. Many of the better performers have been by passed due to politics and favorites (brown-nosers) getting preferred spots. So glad I left, as I hear it is worse than ever. I worked nights, weekends and while on vacation to keep my boss happy.

    Advice to Management

    Realize when you hit the streets you are looking at a day that has been totally set up for your appeasement. If you want a real look at your business do something on your own.

  8. Helpful (3)

    Your job depends on your manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trade Marketing Manager in Phoenix, AZ (US)
    Current Employee - Trade Marketing Manager in Phoenix, AZ (US)

    I have been working at Reynolds American full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Good entry level position
    -Company car and good benefits

    Cons

    -Upper level management
    -Too many tasks that are required that doesn't impact business
    -Management promotes on mobility instead of ability

    Advice to Management

    - Don't get in the way

  9. Helpful (2)

    Good entry level job, hard to move up. No commission for sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Reynolds American full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits: Company Car, Free Gas, Lots of Vacation, 401K Matching, Medical/Dental/Vision, Short term disability benefits, etc.

    Cons

    Company is slow to change procedures that aren't working well. The workload and expectations are totally dependent upon who your direct manager is.

    Advice to Management

    Have HQ decision makers spend more time with TM's in order to better understand what is going on at retail.

  10. Helpful (3)

    Micromanaged superstars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager in Washington, DC (US)
    Former Employee - Territory Manager in Washington, DC (US)

    I worked at Reynolds American full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Nice benefits, good consumer goods packaging training.
    Company has a premium product that sells. Territory Managers are backbone of company.

    Cons

    Deceitful managers that overwork employees. Territory Managers are responsible for visiting 600 accounts per quarter leaving very little time for personal life after spending an hour per night after sales calls to check email and company related chores.

    Advice to Management

    Ease up on the expectations of TMs. Make goals realistic for employees. Trust Territory Managers to do the job they were hired for as trust works both ways and you have lost it all from your Territory Managers

  11. Helpful (1)

    Horrible Work/Life Balance

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American

    Pros

    Company car, benefits, vacation and freedom to work independently

    Cons

    Micro management, constant changing objectives, repetitious work

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