Ryan, LLC

  www.ryan.com
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Ryan, LLC Reviews

Updated Mar 25, 2014
All Employees Current Employees Only

4.1 200 reviews

94% Approve of the CEO

Ryan, LLC Chairman and CEO G. Brint Ryan

G. Brint Ryan

(172 ratings)

85% of employees recommend this company to a friend

Review Highlights

Pros
  • Ability to set your own schedule and manage your own work-life balance (in 37 reviews)

  • The MyRyan program creates a flexible work environment that fits your schedule (in 29 reviews)


Cons
  • Ryan raves about work/life balance but doesn't let everyone take advantage of the myRyan work from home platform (in 8 reviews)

  • The commission/bonus structure isn't for the risk-averse (in 9 reviews)

More Highlights
19 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Not all divisions of Ryan are a "great place to work"

    Manager Or Above (Former Employee)

    ProsIf you are in the right division at Ryan, there are opportunities. Ryan provides good service offerings.

    ConsMyRyan is great -in theory, but poorly implemented in the division where I worked. Senior management refused to hire the appropriate resources, therefore you had to work until 1-2 am just to keep up. When you did take time off, you were still required to attend client calls, emails, et. Mature women are not embraced in my division.

    Advice to Senior ManagementPlease walk your talk. Mr. Ryan, if you are truly serious about making your firm a great place to work, then you need to be open to feedback that points out which piece of your business are broken. When people do try to speak up, retaliation occurs.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Overworked, under paid

    Manager Or Above (Former Employee)

    ProsThe concept of MyRyan (work where ever, when ever) is great but poor implementation.

    ConsIt is not a healthy work environment. Certain departments are very understaffed therefore you have to work very long hours (2 am) to complete your work. Certain departments are still very chauvinistic, creating a hostile work environment towards women. I had very high expectations based on the story Ryan was selling. However, it was a very disappointing experience. HR and upper management are not interested in feedback or receiving concerns regarding the environment.

    Advice to Senior ManagementWalk your talk. If you really want to make it a great place to work, be open to all feedback--even feedback that says you aren't doing so well.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    There is no work life balance--only work

    Anonymous Employee (Former Employee) Dallas, TX (US)

    ProsThe people are very smart, and very good at what they do. Brint Ryan is a visionary and very dynamic.

    ConsTheir "work/life balance" program, myRyan, does not work. Your work is never done, and many of the leaders don't respect boundaries--no time is sacred--not the middle of the night, not holidays, not weekends....they will call and email you and expect a response.

    Advice to Senior ManagementLearn to tell what is truly an emergency and what isn't. People need time off to disengage from work.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Manager at Ryan

    Manager (Current Employee) Dallas, TX (US)

    ProsAmazing pay structure. Rewards success. Ability to make a lot of money.

    ConsInternal hurdles, approvals, etc. take time to get processed. Partner group is over-saturated with "managers" of projects.

    Advice to Senior ManagementFocus on results. Some of the partners are not client facing and focus on immaterial details. Reliance on mangers to develop issues, market, manage client relationship, etc. without keeping an eye on the bigger picture.

    Room for removal of partners who don't add value but just manage projects or who just ride other partners/managers issues to make their numbers.

    – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Consultant

    Consultant (Former Employee) Los Angeles, CA (US)

    ProsThe use of myRyan is absolutely exceptional. This allows employees to work from any location, without the need to be in the office. Because Ryan is structured as a team environment, the use of myRyan is heavily dependent upon whether your manager wishes to use it for your team. Many teams do not use it often. Depending on which division you are in (sales and use, unclaimed property, etc), there will be opportunities for travel. There is no micro-managing - however, this is dependent upon your team. In my team, there was micro-managing. The firm offers a variety of free courses to further your knowledge via RyanNet.

    ConsBecause of the use of myRyan, the business is driven by work performed and not hours worked. There have been numerous occasions where my manager would send me e-mails at 2am. Consequently, there is no work-life balance. Your experience at Ryan will be extremely dependent upon whose team you are in. Your success is dependent upon who is you team leader/manager. The benefits at the firm are not that great either: pay, bonus, health insurance. Because Ryan is a specialty tax firm, make sure this is the career you want to be in. The skills you acquire here will not transfer easily to another firm. I believe that unless you are in the Dallas HQ office, you will not enjoy your time here.

    Advice to Senior ManagementWhen you promote someone to a managerial position, make sure you give them all of the necessary training BEFORE they assume that position. Additionally, re-structure your training program for new hires. the on-boarding process was nonexistent. Lastly, understand your employee morale outside of the Dallas HQ. Don't put so much emphasis on random surveys that you make your employees fill out almost every month.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Potential for greatness but stuck at mediocre.

    Anonymous Employee (Current Employee) Dallas, TX (US)

    Proslots of work, very philanthropic company, myRyan platform provides opportunities to work outside of the office for some.

    ConsPay is not great, medical benefits are expensive, 401 K benefits are not good, myRyan is not available for all especially in corporate services departments like Finance.

    Pay is very low considering all of the hoops you are required to jump through and how much work there is to do constantly. Systems are slow and outdated plus every step is repeated which takes up a huge amount of time. Ryan raves about work/life balance but doesn't let everyone take advantage of the myRyan work from home platform. I have noticed management is a bit controlling which I believe is why some can't utilize myRyan.

    The company I worked for before Ryan offered 100% matching on 401 K and the medical benefits paid more and covered more. For instance if you sign up for a High Deductible plan, my former employer would deposit $500 for single person, or $1000 for a family into an HSA account to help with the costs and you were responsible for $2700 deductible and after that it was 80/20 until you reached $5500 then everything was paid 100%.

    Would be nice to see Ryan take better care of their employees.

    Advice to Senior ManagementWe are professional, please treat us as such. Most of us would love our jobs if we were given the same opportunities as other Ryan associates. Moral would improve if the above stipulations were met. We all want to be treated fairly and appreciated as well as treated like adults.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Be weary if you are in a corporate support position

    Anonymous Employee (Current Employee) Dallas, TX (US)

    ProsGlobal tax firm known for finding significant client savings

    ConsLimited work life balance, managers are not trusted to make business decisions, people are seen as a commodity. Senior leadership has no respect for corporate staff and treats them like "overhead".

    Advice to Senior ManagementThe support staff work very hard, but need more resources to do their job. Stop treating people as though they can be replaced!

    No, I would not recommend this company to a friend

    2 people found this helpful  

    Internal processes are choking the company

    Anonymous Employee (Former Employee)

    ProsThe company is very customer centered and will do what is right by the customer. They also do a good public service by trying to limit tax burdens.

    ConsGenerally speaking, mistakes are not tolerated well. When a mistake happens, the reaction is to create an internal process to make sure that the same/similar mistake does not happen again. The result is a mountain of interal processes and policies that take away decision-making ability. It also results in resources being mis-allocated to managing internal process instead of working on the business. The Chief of Staff spends most of her time creating this internal bureaucracy -- she also implements ineffective HR programs just for the sake of trying to win workplace awards (rather than HR programs that acutally help the business).

    Advice to Senior ManagementGo through internal processes/policies one a time and strike the ones that don't help the business.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Ok Place to Start Your Career

    Consultant (Current Employee) Houston, TX (US)

    ProsCan set your own work hours if your manager approves. Flexible vacation time

    ConsYou are expected to work until the job is done, which can vary depending on the project. You do not get a set amount of PTO. You can utilize "myryan" if your manager approves it. Apparently not too many managers approve it because no one is working from home. Basically if you don't have an emergency you will be in the office. Expect to be overworked and overwhelmed.

    Bonuses are few in between and expect to be work for a year and a half before you will see a bonus. Depending on your projects bonuses may not be too rewarding and not every project will get you a bonus. Most likely there will be several dead end projects.

    There is no training aside from the one week technical training that is irrelevant. Other than that hopefully someone on your team is good at helping you learn the job. Don't expect a warm welcome because majority of people will not even speak. The atmosphere can be strange. A lot of people are walking around pretending to be satisfied but are not happy with their current position. People are consistently quitting or getting fired, especially around promotion time. There is a lot of turnover, expect to have a newly staffed office every year.

    Advice to Senior ManagementCheck in with employees before they leave the firm. Make sure employees are knowledgeable about the bonus structure.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Must have an advocate to get anywhere. Company culture eroding.

    Anonymous Employee (Current Employee)

    ProsSenior leadership is fine. Company growth presents ample opportunity for career growth if you have someone to advocate for you. Atmosphere is friendly and generally helpful. Great place to enter from another company. Company is awesome to work for if you only stay 2-3 years. Workplace flexibility is unmatched.

    ConsMiddle management is based entirely on revenue with no thought to leadership or management ability. Hence, if they bring clients with them when they come, are able to sell effectively, or get fed by a Principal, they will generally be considered successful even if they are extremely poor at actually managing. If you don't have an advocate (i.e. a manager or Principal who is interested in seeing you progress), nothing you do will make a difference. Managers / Principals are generally too busy pursuing sales leads to take an interest in your career, which obviously compounds the previous problem.

    The poorer managers are also perfectly willing to accept mediocrity: poor performers are accepted, nurtured, and praised when they do well while star performers are expected to be stars and pick up the slack. This is a relatively new phenomenon (within the past 2 years) and is why I say the culture is eroding. When I started, mediocrity was not tolerated.

    The firm does not care about education beyond the required accounting hours that they want you to have as a Consultant; an MBA is useless here due to the aforementioned reason.

    Unless you come in as a manager or have an advocate you will never make manager (Team Leader) here. Having an advocate is the key to success here.

    With a few notable exceptions, the Principal group is wholly consumed with itself.

    Advice to Senior ManagementKeep the good managers, fire the rest. You should know who they are, most of the employees probably do. If you want more sales, hire more BD's. Your managers should be there to manage. Your revenue would increase if engagements and employees were managed and motivated appropriately.

    On that note, some of the things you seem to think motivate us actually don't. When you sign an engagement that in no way affects my team, I don't care. Principals and the relevant engagement teams benefit from those engagements, not me. I don't need the informative email. The amount of interest I have in that engagement and the amount of interest you have in my personal stock portfolio gaining 3% is roughly equal.

    If you want to motivate your employees, find out what they want as individuals and then give it to them. I can tell you right now what would motivate each member of my team and about half the members of other teams in my office; I feel quite confident that their managers couldn't and don't care anyway.

    Finally, you rest your laurels on myRyan and workplace flexibility. It's great, don't misunderstand; it's just not the only thing most employees are concerned with. You seem to have the attitude that since we have myRyan your job is complete and no one will even dream of leaving, which is clearly not the case. By all means keep it and be proud of it, but don't think it gets you off the hook for motivating your employees. Employee motivation is a job for the managers who have (or should have) one-on-one professional working relationships with their employees. Give your managers training on how to motivate their employees and measure them on their success. Rather than using their teambuilding budget for dinners and cirque shows, encourage them to use it on Myers-Briggs or Strengths Finder. Or better yet, let them do the cirque shows and you pay for their Strengths Finder.

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