StoneMor Reviews

Updated 18 March 2015
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Lawrence Miller
39 Ratings

29 Employee Reviews

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  1. 1 person found this helpful

    Humph

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Counselor
    Current Employee - Sales Counselor

    I have been working at StoneMor (less than a year)

    Pros

    Helping Families at their time of need or to pre-plan is very rewarding. When the right family comes in to pre-plan, it can be a big payoff if Admin doesn't kick back your contract.

    Cons

    Teamwork is not encouraged between departments or peers. Company culture encourage stealing sales/appointments; There is no work/life balance. They require you to fill out a LIFE schedule in advance to determine when you will work. Training is very poor and not real life situations. Management is so focused on turning in the paperwork for the paperwork for the paperwork so you an be micromanaged that they have very little time to help, resulting in mis-information or no information. The attitude is do whatever you have to do to sell, and we will give all of these promotions, but at your expense. In training one of the Senior Mangers stated you should be scheduling appointments during business hours and then seeing those appointments in the evening. You will be chastised for not having enough appointments in a given week and they expect you to make it up on the weekend if you do not, all while seeing 4-6 families for Funeral Service and follow up appointments in any given week. You end up logging 50+ hours to have a decent week and they still want more.

    Advice to ManagementAdvice

    Minimum wage is ridiculous, especially when family service consumes your time. At least match Walmart with $10/hr.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful

    Completely unprofessional

    Former Employee - Family Service Counselor in Wichita, KS (US)
    Former Employee - Family Service Counselor in Wichita, KS (US)

    I worked at StoneMor

    Pros

    You get to help and comfort other's during their greatest time of need.

    Cons

    Zero training. I was terminated unrightfully in a hallway with no representation. I recently was offered a job again under new management. I moved from Iowa back to Kansas. Spent 3k and when I get here they tell me I'm not eligible for rehire. No call from HR or management. They had over a month to find out I couldn't be re hired or better yet, find out before offering me a job. What should I expect though from a company that kept a drunk woman on staff and a psycho who tormented everyone. DO NOT WORK FOR THIS COMPANY!!!

    Advice to ManagementAdvice

    I'd like to see if anyone would like to start a class action lawsuit with me. There is enough evidence between all of us that this company should be held liable. From discrimination, wrongful termination, bullying. I want to bring this company down!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful

    Worst company I've ever worked for. They still owe me expense money. I watched fraud committed and they didn't care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at StoneMor

    Pros

    Nice property and very good ground staff.

    Cons

    Constant lies by regional manager. Non stop conference calls with total embarrassing comments made to people. Sales managers are constantly being harassed and cursed at. Company run extremely unprofessional. Total good old boys or women's club with favorites and people in charge who have no clue how to sell, just family that's worked for stonemor for years.

    Advice to ManagementAdvice

    All but one manger I spoke with while working for Stonemor had nothing but bad things to say about the company and their bosses. Every single one wanted to leave and work somewhere else if the opportunity came along. No regard for private beliefs as you are to work 7 days a week and Sunday is pushed as a big day and everyone told to work all day.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful

    Do not work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at StoneMor

    Pros

    You get paid minimum wage

    Cons

    Discrimination is there motto. These people are thieves who could care less u t

    Advice to ManagementAdvice

    Stop treating employees unfairly, up the pay, and stop stealing money

    Doesn't Recommend
    Negative Outlook
  6. 3 people found this helpful

    Run Run Run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Service Counselor in Burlington, NC (US)
    Current Employee - Family Service Counselor in Burlington, NC (US)

    I have been working at StoneMor

    Pros

    This is a motivating Job in which you help families on the worst day of their lives. Unfortunately the Company is Sales Driven.

    Cons

    There is no balance between work and life balance. Employees that last truly care about the families and battle for them constantly. This is a HERO to ZERO job.

    Advice to ManagementAdvice

    REGROUP

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful

    Unprofessional, antiquated and abusive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at StoneMor full-time (less than a year)

    Pros

    The location employees were good to work with.

    Cons

    No sales data base or computer for sales managers, defiantly not family service. All paper, phone and fax. Welcome to the 40'S. The top Sales Management (Corporate) has not kept up with sales process and is reminiscent of Glengary Glen Ross (look up on youtube, even the spoofs will give you the idea). The sales commisions are ok but the manditory discount policy is a give away on the highest commissional items (land) so the employee gives half of the sale away. The "used car policy" also gives a cheap impression to families and a slimy feeling for the employee in industry that should have some Dignity. Service to families is made ONLY to get sales and done poorly, there is no corporate training standards on in house expectation and process, that was presented.
    I witnessed mass text to sales managers (all in CAPS) and abusive sales conferences that were personal degradation of managers. To say they had any feeling for their teams or people would not be consistent to their actions.
    I walked away after knowing I could not work for such an unprofessional company.

    Advice to ManagementAdvice

    INVESTIGATE AND TAKE ACTION!!!
    Hire young professionals and give them the freedom to change your company to update to todays business practices.
    OR SELL TO SCI AND MOVE ON.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 7 people found this helpful

    Horrible company, they do not care about you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at StoneMor full-time (more than 5 years)

    Pros

    Loved helping people. Loved local people I worked with.

    Cons

    Higher management are jerks. They dont care about families, just sales sales, even if you have to lie to families. I couldnt be a part of that anymore. They also do what they can so you don't get full commissions.

    Advice to ManagementAdvice

    Change your ways, you won't lose so many good employees. Praise your employees instead if belittling them and degrading them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful

    The worst job experience I have ever had!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager In Training in Gadsden, AL (US)
    Current Employee - Manager In Training in Gadsden, AL (US)

    I have been working at StoneMor full-time (less than a year)

    Pros

    The only pro is that you are helping people make difficult decisions about their funeral. I really enjoyed working with the customers.

    Cons

    From the start there was management concerns, 1st hearing that the manager had been fired and re-hired for sexual harassment. Then I learn that management was condoning 2 sales people who made crooked contracts with customers who were robbed and didn't even know what they had bought. Finally, these 2 people were fired when customers complained to the main office. Then another manager was brought in from a nearby cemetery and brought his girlfriend (his wife, step daughter and in-laws work in our office other than sales). He constantly lied and stole customers and at least half of our commissions and always our volume, and would give a lot extra to his girlfriend who also screwed the customers. The sad management (if you could call him a manager) remained. This greasy, sleezy redneck demanded we work extra hours without pay and all holidays and weekends.
    I was hired as a manager in training and that was a joke. My training for manager didn't exist! I had actual training for 2 full days. I was hired at minimum wage of $7.50 an hour but never saw full pay for 40+ hours, then when it was time for the residual commissions to start, they didn't have a record of my commissions! I was never paid for my last week of work.
    Redneck called me into his office and told me he was moving me to outside sales which is commission only and I said no. Which is what he wanted so he could bring in his best friend the next day to take my desk and place.
    No matter what you did, you could not satisfy them and they changed the rules constantly to suit them. They are liars and thieves and I have never seen so much drama and turmoil in one office! It was constant and ridiculous! Very stressful!!! I was there 3 months, all I could take!

    Advice to ManagementAdvice

    TRAIN managers to motivate sales people in a positive way instead of threats everyday and be consistent with rules! Train your salespeople to serve the customer and not themselves! Promote honesty and integrity!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 7 people found this helpful

    Family Advisor.(sales person).

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Family Service Counselor (Sales Person) in Portland, OR (US)
    Former Employee - Family Service Counselor (Sales Person) in Portland, OR (US)

    I worked at StoneMor full-time (more than a year)

    Pros

    Most of reviews are from employee's working in the office or HR department, and of course they will never say anything about it.

    Cons

    The work environment is horrible and hostile, some sales guys will take your appointments, company leads. Some location manager don't cake about families, all they want is the sales... even if the families are having money problems. The funeral side is fine because they don't get commission, even know is not the cheaper place. During my two years working for Stonemor, I saw at least five location manager's and many, many sales guys with good intentions to help families. But sales manager were all bunch of sharks, which comes from area manager's. I am sure there's good people working for Stonemor, but not the one I worked in Oregon.

    Advice to ManagementAdvice

    I won't waste my time giving advice to management. .. they won't change its all about money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful

    Liars, thieves and other shady sales people apply, you'll fit right in and probably rise to the top.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Counselor
    Current Employee - Sales Counselor

    I have been working at StoneMor full-time

    Pros

    Knowing I can provide stability and comfort to families who have just suffered a loss is priceless. The families need someone they count on.

    Cons

    A sales manager who lies and steals, does not support the sales counselors and takes every advantage to hoard leads.
    Upper management who is obsessed by getting numbers. I get that sales is numbers but people are sales, treat them as such. Salespeople are the bread and butter of any team, treat them as such. Managers should support their teams not lie, cheat and steal to line their own pockets. Mid to upper management does not care about their sales teams, they jump to conclusions and are quick to pass judgment on their staff without ever looking at the whole story. This is a revolving door company and the reasons are all listed in addition to this final fact: the families grief or financial situation better never stand in the way of a sale.

    Advice to ManagementAdvice

    You ran Alderwood out of business, you ran Lowen Brothers out of business and now the exact same players are ruining this company, the greed and good ole boy attitude is repulsive. There is no honor among thieves, there is no support for sales staff, and their presence in our communities where the employees work and live tarnishes our reputations as community members. Try giving a crap about something other than the all mighty dollar.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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