Subway

www.subway.com

Subway Reviews

Updated 30 January 2015
Updated 30 January 2015
1,315 Reviews
3.0
1,315 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
446 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 98 reviews)

  • Flexible hours if you are up front right away about what you need (in 77 reviews)


Cons
  • They want you to work for minimum wage while being given more and more responsibility (in 99 reviews)

  • You don't get paid much above minimum wage, and there is not much room for advancement (in 19 reviews)

More Highlights

437 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Franchise I worked at did not follow regulations that were set by Subway.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Chennai
    Former Employee - Sandwich Artist in Chennai

    I worked at Subway part-time (less than a year)

    Pros

    International brand name. Good, established methods to follow during work. Well-equipped kitchen. Customers came in because of good marketing.

    Cons

    Long hours. Manager and supervisor did not follow standard procedures. Coworkers are jerks

    Advice to ManagementAdvice

    Follow the stipulations that Subway tells you!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    good experience in working as a team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Chennai
    Former Employee - Assistant Manager in Chennai

    I worked at Subway full-time (more than 3 years)

    Pros

    awesome food much healthier and tastier. good process

    Cons

    different franchisees follow different rules

    Advice to ManagementAdvice

    good management in our franchisee they believe on soft skills training keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Store manager 8 months

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Subway

    Pros

    very structured job. Day goes quickly

    Cons

    Terrible franchise owner didn't put time into his store to fix problems with inspections

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    It is definitely not a great place to work if you have a bad manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager in Phoenix, AZ (US)
    Former Employee - Shift Manager in Phoenix, AZ (US)

    I worked at Subway

    Pros

    If you have the right manager it can be a very fun, tight knit group. Everybody will do their job and even the customers aren't so rude. They do also give you a cheap sub every day you work and 20% off food you buy. Also my franchise brought us our W2's and on your birthday or anniversary you get free harkins tickets. If you can take tips, sometimes your customers are very generous!

    Cons

    It can be hard work. Also you often work with 16 or 17 year old and they are unpredictable emotional roller coasters. After 8pm those kids start getting grumpy. If you are a female in charge, nobody will listen to you. Ever. It makes for more hard work than the job is worth. You also can't call out EVER. My mom was in the hospital in critical condition and I called out but my manager was basically threatening me because she didn't want to work the shift. There are often only 6-7 employees and nobody picks up their phone or has open availability. There is also strong favoritism playing out. Some people are moved up for that reason and then others aren't for that reason. It is a sad merry go round of the same stuff over and over.

    Advice to ManagementAdvice

    Better training. My manager did NOTHING. The assistant does everything because she is inept and lazy at her job. It is the most ridicllulous thing I have ever seen and it should embarrass subway.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    It's was OK.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Newton, NC (US)
    Former Employee - Sandwich Artist in Newton, NC (US)

    I worked at Subway

    Pros

    Good hours. Great team I worked with.

    Cons

    The uniform shirts are not easy to work in and are very hot

    Advice to ManagementAdvice

    Keep a better check on stores

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subway Sandwich Artist in Nampa, ID (US)
    Current Employee - Subway Sandwich Artist in Nampa, ID (US)

    I have been working at Subway full-time (more than a year)

    Pros

    The store is in a good location so it isn't super busy and it isn't super slow. Everyone that works there is nice at times.

    Cons

    The manager doesn't ever do their job. The manager hires only people they're related to or fiends with. Other than that they have to be desperate to hire other people

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great fast food place to work while in school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Buena Park, CA (US)
    Former Employee - Manager in Buena Park, CA (US)

    I worked at Subway full-time (more than 3 years)

    Pros

    good customer service experience, free food

    Cons

    opening shift, and closing shifts

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Neutral Outlook
  9.  

    Constantly busy for little pay. Always moving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sandwich Artist in Canyon Lake, TX (US)
    Current Employee - Sandwich Artist in Canyon Lake, TX (US)

    I have been working at Subway

    Pros

    Free food discounts and nice customers

    Cons

    No breaks low pay terrible Co workers

    Advice to ManagementAdvice

    Get off your butts and work

    Doesn't Recommend
    Neutral Outlook
  10.  

    So So

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway

    Pros

    Flexible and provide training for people

    Cons

    no real career path, staying same day after day

  11.  

    Not good, did not enjoy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sandwich Artist in Wetumpka, AL (US)
    Current Employee - Sandwich Artist in Wetumpka, AL (US)

    I have been working at Subway part-time (less than a year)

    Pros

    Not cry many... at least it was a job

    Cons

    Less hours than what was told, rude customers

    Advice to ManagementAdvice

    Make sure the people you hire care about their job

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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