Subway

  www.subway.com
  www.subway.com

Subway Reviews

Updated 17 December 2014
Updated 17 December 2014
1,227 Reviews
3.1
1,227 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
422 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 98 reviews)

  • Flexible hours if you are up front right away about what you need (in 77 reviews)


Cons
  • They want you to work for minimum wage while being given more and more responsibility (in 99 reviews)

  • You don't get paid much above minimum wage, and there is not much room for advancement (in 19 reviews)

More Highlights

411 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Franchise I worked at did not follow regulations that were set by Subway.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Chennai
    Former Employee - Sandwich Artist in Chennai

    I worked at Subway part-time (less than an year)

    Pros

    International brand name. Good, established methods to follow during work. Well-equipped kitchen. Customers came in because of good marketing.

    Cons

    Long hours. Manager and supervisor did not follow standard procedures. Coworkers are jerks

    Advice to ManagementAdvice

    Follow the stipulations that Subway tells you!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    good experience in working as a team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Chennai
    Former Employee - Assistant Manager in Chennai

    I worked at Subway full-time (more than 3 years)

    Pros

    awesome food much healthier and tastier. good process

    Cons

    different franchisees follow different rules

    Advice to ManagementAdvice

    good management in our franchisee they believe on soft skills training keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sandwich Artist in Los Angeles, CA (US)
    Current Employee - Sandwich Artist in Los Angeles, CA (US)

    I have been working at Subway part-time (less than an year)

    Pros

    it was fun working there

    Cons

    the pay was not good

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
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  5.  

    Great for Students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subway Sandwich Artist in Olympia, WA (US)
    Former Employee - Subway Sandwich Artist in Olympia, WA (US)

    I worked at Subway part-time (more than an year)

    Pros

    Flexible part time hours, they were always happy to work with me and accommodate my class schedule. My managers were always nice to me. The district manager trusted us enough to work out our own shift swaps, and were good about any feedback or issues we had.

    Cons

    The biggest thing I saw, the reason I never pushed for a promotion, was that I saw the benefits to being promoted- to shift leader or manager, as nothing compared to the added stress. Shift leaders- who would be asked to open the store and do morning inventory (they'd usually come around 5:30 or 6) and train new employees, would only see a $0.06 raise, and while the managers would receive a significant pay bump, I saw several cases where co-workers didn't receive their manager's bonus for months after getting the promotion- while assuming all the responsibilities of a manager.

    Advice to ManagementAdvice

    Make sure to be straight with your employees- explain changes in policy, and if you promote someone, make sure that they get their benefits right away. Otherwise, you get unhappy staff, which then under perform or quit, and you gotta train someone else.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Well,well,wel..

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway

    Pros

    Feeling like an artist for making beautiful SANDWHICHES

    Cons

    Working environment is kinda okay

    Doesn't Recommend
    Neutral Outlook
  7.  

    Franchise good, corporate not so much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Lead
    Current Employee - Shift Lead

    I have been working at Subway full-time (more than an year)

    Pros

    Crew acted as work family
    Fast paced
    Good crew
    Free sandwich per shift
    Unlimited fountain drinks

    Cons

    Some slackers
    Can be stressful
    Free sandwich per shift--if you work 8 hours you get one 6" sub, if you work a 2 hour shift you also get one 6" sub

    Advice to ManagementAdvice

    Be there for your crew

    Doesn't Recommend
    Positive Outlook
  8.  

    Good it's chilled out and you get paid to do nothing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subway Sandwich Artist in Townsville (Australia)
    Current Employee - Subway Sandwich Artist in Townsville (Australia)

    I have been working at Subway

    Pros

    not always busy you have time to chill out relax and still get out on time and the people are decent

    Cons

    You don't get penalty rates which suck but still you're basically getting paid to do nothing

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Bs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader in Cheektowaga, NY (US)
    Current Employee - Shift Leader in Cheektowaga, NY (US)

    I have been working at Subway

    Pros

    Decent people good environment good food

    Cons

    New management every single month

    Advice to ManagementAdvice

    Steady

    Recommends
    Positive Outlook
  10.  

    Great company but poor advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager in Tampa, FL (US)
    Former Employee - Shift Manager in Tampa, FL (US)

    I worked at Subway

    Pros

    Fast paced, simple job that pays reasonably well compared to other fast food positions.

    Cons

    Very customer specific in terms of how something is made.
    Advancement is not possible due to Subway consisting entirely of franchisees. There is no movement through the corporate company through individual stores, if you wish to advance past a management position you will need to find an owner who owns multiple units etc.

    Advice to ManagementAdvice

    Consider what the core focus of your product is. Diversification becomes excessive as I'm sure some have noticed with recent Subway promotions and new menu additions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    For beginner jobs only.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subway Sandwhich Artist in Heber Springs, AR (US)
    Former Employee - Subway Sandwhich Artist in Heber Springs, AR (US)

    I worked at Subway part-time (less than an year)

    Pros

    Not many places in my small community are hiring. Subway is always hiring. This is a good job for single people with no children, such as students. Hands on training is meant to insure that everyone knows exactly what they are doing.

    Cons

    Subway is always hiring because it has a very high turnover. The hours are awful--- I typically worked 15 hours a week (on minimum wage, of course.) The training was hit or miss, depending on who trained new hires and how many different people trained them. Because so many high school kids work there, there is also a lot of drama.

    Advice to ManagementAdvice

    Raising wages and hiring people who have respect for their job and community to be shift leaders may increase the quality of the meals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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