Subway Reviews

Updated 16 October 2014
Updated 16 October 2014
1,121 Reviews
3.1
1,121 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
390 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 91 reviews)

  • Flexible hours if you are up front right away about what you need (in 67 reviews)


Cons
  • They want you to work for minimum wage while being given more and more responsibility (in 94 reviews)

  • The pay was less than desirable and there were no benefits or insurance (in 41 reviews)

More Highlights

375 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Franchise I worked at did not follow regulations that were set by Subway.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Chennai
    Former Employee - Sandwich Artist in Chennai

    I worked at Subway part-time (less than an year)

    Pros

    International brand name. Good, established methods to follow during work. Well-equipped kitchen. Customers came in because of good marketing.

    Cons

    Long hours. Manager and supervisor did not follow standard procedures. Coworkers are jerks

    Advice to ManagementAdvice

    Follow the stipulations that Subway tells you!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    good experience in working as a team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Chennai
    Former Employee - Assistant Manager in Chennai

    I worked at Subway full-time (more than 3 years)

    Pros

    awesome food much healthier and tastier. good process

    Cons

    different franchisees follow different rules

    Advice to ManagementAdvice

    good management in our franchisee they believe on soft skills training keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    As a manager, I worked long hours (45 - 50 per week), had a lot of responsibility & the pay & benefits were not great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Subway

    Pros

    I enjoyed working with my team & getting to know the regulars that ate there every week.

    Cons

    As a manager, the hours were long & even though the owner mentioned "raises or bonuses" it never happened for me in almost 3 years. I quit, making the same amount as when I started years later (approx $10/ hr).

    Advice to ManagementAdvice

    Your store managers do a lot & have many responsibilities, from food orders, weekly inventory, hiring, training & firing to maintaining a clean store to providing excellent customer service. If they do all of this well, they are worth more than $10 an hour & expensive, minimal health benefits!!!!

    Recommends
    No opinion of CEO
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  5.  

    good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Joliet, IL (US)
    Former Employee - Sandwich Artist in Joliet, IL (US)

    I worked at Subway part-time (more than an year)

    Pros

    flexible hours, not around greasy food all day, easy work place for just about anyone, cleanliness is always a must.

    Cons

    incompetent co-workers, leadership positions are not always available, minimum wage to start off, promotions promised but sometimes not received or extremely low, appreciation for diligent work is non existent.

    Advice to ManagementAdvice

    Compensate hard working employees appropriately

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Good part time experience for student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Los Angeles, CA (US)
    Former Employee - Sandwich Artist in Los Angeles, CA (US)

    I worked at Subway part-time (more than an year)

    Pros

    Good environment with good coworkers and manager. Free food. Easy to change your schedule. Good way to make money as a first job.

    Cons

    Too hectic during rush hours with only a few employees on shift. Have to deal with nasty customers sometimes.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Subway Employee Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist
    Former Employee - Sandwich Artist

    I worked at Subway part-time (less than an year)

    Pros

    The pros of the position include a flexible schedule, simple job requirements, there is no previous work experience necessary, and it is a friendly and laid back work environment.

    Cons

    There is little opportunity for growth within the company or chances to take on additional responsibilities. Managers and employees did not seem to care about the growth of the business or the customers unfortunately. Little motivation to perform well.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Didn't like it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Maker
    Former Employee - Sandwich Maker

    I worked at Subway part-time (less than an year)

    Pros

    Meeting new people
    free sandwich
    set your own hours

    Cons

    No benefits
    no breaks
    want you work more than are paid

    Doesn't Recommend
  9.  

    Not bad for fast food

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Subway full-time (more than 3 years)

    Pros

    You don't have to work with any fryers or grills or anything like that, and no drive-thru at most locations. I worked my way up from Sandwich Artist to Assistant Manager to Store Manager pretty easily. If you have an ounce of common sense and ambition, you can definitely do well and go far in this kind of environment.

    Cons

    Depending on the location/ownership (I worked for Dortch Enterprises who own about 70 locations in southeast/east Michigan), you're not going to get very much above minimum wage as an entry level Sandwich Artist for quite a while. Working as management, you still don't get very much pay for the hours you have to put in, and the system is definitely set up to exploit salaried managers for as much as possible in order to save money on the hourly employees. The company also keeps raising prices so customers are getting more and more cranky so the company is going to be losing business; people expect the "$5 footlong" and these options are dwindling very quickly.

    Negative Outlook
    No opinion of CEO
  10.  

    Experience varies dependent upon franchisee

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Subway

    Pros

    In general, the company is willing to help young, new employees learn the trade of "sandwich artistry." Making tips isa great way to be able to increase your income

    Cons

    Depending upon the individual franchisee, you may see many different forms of negative impacts, including but not limited to: poor management, cost cutting tactics that make work more difficult, and general disdain towards "lowly" employees

    Advice to ManagementAdvice

    Recognize who your most valuable employees are and acknowledge it

  11.  

    The pay is not equivalent to the position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager in Albuquerque, NM (US)
    Current Employee - Territory Manager in Albuquerque, NM (US)

    I have been working at Subway full-time (more than 3 years)

    Pros

    I was able to set my own schedule.

    Cons

    Very little training provided. Poor review procedure.

    Advice to ManagementAdvice

    Compensation was minimal, policies were unclear.

    Doesn't Recommend
    Neutral Outlook

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