TUI Travel Reviews

Updated 3 October 2014
Updated 3 October 2014
58 Reviews
3.1
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TUI Travel CEO Peter Long
Peter Long
19 Ratings

Review Highlights

Pros
  • Being able to move around the world to different locations is fantastic (in 3 reviews)

  • healthy working environment & good people (in 4 reviews)


Cons
  • Senior management does not support or provide enough resources to allow employees to do a great job (in 3 reviews)

  • Brands and different companies under main holding company tended to be convoluted (in 4 reviews)

More Highlights

12 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Travel with smile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Āgra, Uttar Pradesh
    Current Employee - Anonymous Employee in Āgra, Uttar Pradesh

    I have been working at TUI Travel full-time (more than 3 years)

    Pros

    The best company to deliver best services to client

    Cons

    take care our client important things

    Advice to ManagementAdvice

    they are very gud

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advisor in Mahon (Spain)
    Current Employee - Advisor in Mahon (Spain)

    I have been working at TUI Travel full-time (more than 3 years)

    Pros

    Good prospects for year long work
    Explore the world
    Promotion opportunities
    Tax free subsistance
    Free accomodation
    Great colleagues
    Head office opportunities

    Cons

    Hr processes can take time, generally a number in regards to hr team but Region mamagers make up for this.
    Time away from home

    Advice to ManagementAdvice

    Keep up the good work but maybe look at employing more staff in hr / placements as they always seem to be stretched too much

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company to work for if you have ambition, drive and enjoy working within a busy and fast paced environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Health and Safety Manager
    Former Employee - Health and Safety Manager

    I worked at TUI Travel full-time (more than 3 years)

    Pros

    they do focus on staff development and provide courses such as insights which was a great tool and experience. There is plenty of opportunities and you can never get bored (would not get the chance to). Fast paced yet exciting company to work for.

    Cons

    Balancing work and life is difficult due to the pressures of working within such a driven company. Remember to focus on you and if you focus on yourself and your own strengths everyone including the company will benefit.

    Advice to ManagementAdvice

    Try and involve the employee in the appraisal process and spend more time ensuring staff are OK rather than just assuming....

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    Bullies

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TUI Travel

    Pros

    All positives were completely and utterly crushed......

    Cons

    Line managers bully their staff as they too are bullied. So you cannot approach anyone for help to prevent this as those above rule in a similar way.
    Targets reached so they find something else to shout about. Humiliating, upsetting, destroying, disaster of an experience.
    I quit a good job to join Tui and feel gutted I was duped from day one. False promises of what's on the horizon.
    Absolutely NO employee care whatsoever.

    Advice to ManagementAdvice

    If you wish to keep staff and save on training costs. Treat them as human beings. Value their work, educate if they fail. Praise often..

  6.  

    Empowering the Individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Business Partner in Crawley, West Sussex, South East England, England (UK)
    Current Employee - Assistant Business Partner in Crawley, West Sussex, South East England, England (UK)

    I have been working at TUI Travel full-time (more than 3 years)

    Pros

    Market leader, Working with all kind of characters at office and across the borders, get to see the world

    Cons

    not enough perks like other travel companies offer their staff, which can be understandable by amount of staff TUI travel have in compare to others

    Advice to ManagementAdvice

    Understand the meaning of Flexi hours

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    THE BEST TRAVEL INDUSTRY EMPLOYER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Travel Adviser in Royal Tunbridge Wells, England (UK)
    Former Employee - Travel Adviser in Royal Tunbridge Wells, England (UK)

    I worked at TUI Travel full-time (more than 3 years)

    Pros

    Good Salary
    Fantastic product
    Easy to use system
    Great training program
    Beautiful destinations
    Good staff offers
    Easy working environment
    Amazing team and manager

    Cons

    Mystery shoppers are probably one of the hardest things to deal with as they really stress you out and you feel unnatural serving when knowing they are going to come.

    Advice to ManagementAdvice

    Training was great when I started and my team were fabulous. An education wouldn't go a miss as I know it really improves product knowledge.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    It was amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Children's Representative in Los Cristianos (Spain)
    Former Employee - Children's Representative in Los Cristianos (Spain)

    I worked at TUI Travel full-time (less than an year)

    Pros

    Great opportunities, memories that will last a lifetime, make new friends

    Cons

    Hard work sometimes, got to be motivated

    Advice to ManagementAdvice

    You guys are fantastic

    Recommends
    Approves of CEO
  9.  

    Great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Online Marketing and Sales Internship in Düsseldorf (Germany)
    Former Employee - Online Marketing and Sales Internship in Düsseldorf (Germany)

    I worked at TUI Travel as an intern (less than an year)

    Pros

    The senior management was very supportive in its directions and in the leadership approach. Hierarchies are rather flat, which makes it possible to have your say in decisions.

    Cons

    Career development and perspectives for young talents should be put a stronger focus on by senior management, in order to keep employees motivated.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    A very familiar job - with support ti each other

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Agent in Altona, Hamburg (Germany)
    Current Employee - Travel Agent in Altona, Hamburg (Germany)

    I have been working at TUI Travel full-time (more than 3 years)

    Pros

    help from other agencies of the group is standard

    Cons

    some private information are spread very fast through the firm via talking

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    TUI TRAVEL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tour Guide in Cairo (Egypt)
    Former Employee - Tour Guide in Cairo (Egypt)

    I worked at TUI Travel full-time (more than 8 years)

    Pros

    TUI Travel is one of the Biggest travel agents in the whole world

    Cons

    TUI Travel is one of the Biggest travel agents in the whole world while their only problem that u have to be legible to live and work in UK which represents a big deal for many condidates who are seeking to work with them

    Recommends
    Positive Outlook
    Approves of CEO

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