The Children's Place

www.childrensplace.com

The Children's Place Reviews

Updated 22 January 2015
Updated 22 January 2015
606 Reviews
2.3
606 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Children's Place President & CEO Jane Elfers
Jane Elfers
278 Ratings

Review Highlights

Pros
  • Employee discount is good especially since it can be used on all sale and clearance (in 40 reviews)

  • Good money, good quality clothing, great discount on the clothes (in 24 reviews)


Cons
  • Associates are expected to train upper management when unqualified management is hired (in 58 reviews)

  • Top managment would make last minute decisions and we would have to stay late to redo floor sets (in 33 reviews)

More Highlights

185 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Extremely Chaotic Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Children's Place full-time

    Pros

    Decent pay; PTO is good, if you are actually able to use it.

    Cons

    The list would be long...see the other reviews. They are pretty spot on.

    Advice to ManagementAdvice

    I understand that the company is units-driven, but they should consider scaling back the number of collections they offer. There is a point where the consumer gets overwhelmed with choices and decides to not shop anything. Furthermore, the collections need updated looks. I've had customers complain that their child has had the same shirt for the past three years because there is no variety from year-to-year and stores continue to receive the same product. Also, can we talk about gross margin? How can I control it if we are not allowed access to the reports? On the reverse, how much can we control if corporate is sending out 30% off coupons when we are having a $2.99 sale? There needs to be more of a thoughtful, beneficial approach to being a company who offers affordable children's clothing while not having to almost give away collections once the season is over. I am on the same page as most of these other reviews, that this company is extremely disorganized, uncaring towards employees, and expects a staggering amount of work to get accomplished with little to no resources. Recently, our district had a conference call talking about coming up with ideas and incentives for store teams to help push through our last fiscal month and end the year strong. Almost every leader said they were doing a pizza party, bowling, going out to dinner, and other activities to boost morale and let their teams know they are appreciated. However, when the DM asked how they would be funding this, every leader said it would be coming out of their own pocket. I hope that puts in perspective the type of company this is. They want results. They want talent. They want high work load. They want commitment. But, they are not willing to give anything. Payroll, hiring wages, training, and so on... A company's culture starts from the top and the culture at TCP is one of overbearing stress due to the disorganization within the company structure. No matter what you and your team does or the amount of hours you spend past your normal 40, you just won't win here. It will never be good enough. Overall, I just think there is not enough of a clear direction for the company. If they reassessed their mission statement, found a buying and pricing strategy that could correlate, and implemented that, then I don't think corporate would be running around like chickens with their heads cut off, so to speak, constantly revising their sales or sending out new directives.(which in turn trickles down and causes these dissatisfied employees) TCP might actually be able to address their poor company morale and lower their turnover rate, if they first fix the issues in what direction the company is headed and what their future looks like.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    This is the worst company I have ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Aurora, IL (US)
    Current Employee - Assistant Store Manager in Aurora, IL (US)

    I have been working at The Children's Place full-time (more than 3 years)

    Pros

    There are no pros to this company. If you're lucky you'll at leas have an amazing team to work with at a location.

    Cons

    I have been with the company for four years. It is the worst company I have ever worked for. I have been in three positions in this company as a sales associate, a sales lead, and then the assistant store manager. There is absolutely no training that is done with associates. They are expected to know things without being told and if things are done incorrectly they are reprimanded for them. Corporate does not support it's store or associates by telling them one thing and then acting in a different manner. I have worked for two stores within the company and they are both like this.

    Advice to ManagementAdvice

    Management needs to train associates. As soon as that happens the quality of work will improve.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Not good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at The Children's Place

    Pros

    Good PTO , ok pay

    Cons

    Lack of training, not enough hours given for work load, company micro manage big time, not paid for time work.. Store manager would adjust time punches to make payroll.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Store Sales Manager for 10yrs

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Children's Place full-time (more than 10 years)

    Pros

    I honestly can think of only one Pro.... Great associate discount!

    Cons

    Very bad company planning. No clear direction given. A lot of indecisiveness. No payroll. Starting pay is minimum wage. High turnover rate. Ignorant/ rude DM. Horrible store spending budgets. Over load of shipments. No way possible to complete the weekly workload on a 45hr schedule. Constantly playing "catch up," and working at least 60hrs a week on salary pay.

    Advice to ManagementAdvice

    Get out while you can. Company is going down hill!

  6. 1 person found this helpful  

    Heavy workload non existent payroll

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Atlanta, GA (US)
    Current Employee - Store Manager in Atlanta, GA (US)

    I have been working at The Children's Place

    Pros

    Lots of paid time off each year but it doesnt roll over to the next year. Employee discount is 30% off but most coupons will get any guest same amount.

    Cons

    No payroll allocated for stock, pricing, and our visual moves. DM micro manages each store daily. Deadlines for visual unobtainable due to constant updates and late items and documents.

    Advice to ManagementAdvice

    Instead of cutting payroll and supply budget try not fattening your own pockets.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Does not care about it's people, will overwork you to the point of exhaustion.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Children's Place

    Pros

    The pay, and that's it.

    Cons

    Salaried managers are expected to put in 60+ hours a week. They do not care about customer experience, only that the store looks good.

    Advice to ManagementAdvice

    Have a heart, and care about your people.

    Doesn't Recommend
    Negative Outlook
  8.  

    WORST JOB EVER!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Brooklyn, NY (US)
    Former Employee - Cashier in Brooklyn, NY (US)

    I worked at The Children's Place

    Pros

    employee discount was 30% so I practically got things for nothing

    Cons

    No hours, terrible management, can't moe up in company

    Advice to ManagementAdvice

    Train your managers!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Not the greatest job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Children's Place

    Pros

    Semi flexible hours, Good Discount, coworkers are nice enough probably because they are going through it too.

    Cons

    Long shifts, and be prepared to stay 1 to 2 sometimes more after closing. Crazy and annoying.

    Advice to ManagementAdvice

    Quit lying. If you are going to disobey your own schedule and keep us for obnoxious amounts of time, then say so. Don't hide it.

  10.  

    Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Edmonton, AB (Canada)
    Current Employee - Sales Associate in Edmonton, AB (Canada)

    I have been working at The Children's Place part-time (less than an year)

    Pros

    Sometimes we have potlucks ran/organized by sale associates for the half hour break.
    Friendly co-workers

    Cons

    Aggressive tactics you must ALWAYS get the costumers email and phone # . To make sure this happening they give you email capture sheet where you fill out the transaction # and whether or not you got the email. If you are below 80% you are blamed for it by your manager,because your manager was most likely blamed for it by DM.

    Its terrible when you ask for all this personal info and you get angry costumers

    The clothing itself is not good quality, even with the email discounts.

    Upper Management , not making a allowance for more people to work when need it.

    Rude customers

    Too many expectations from managers.

    Being on cash all day messes with your head.

    Noisy kids who ( If you can handle it)

    Not know where everything is, because set changes/signage change regularly.

    You don't get commission, and your paid very little.

    My SM isn't really qualified, is not good at organizing people or people in general.

    Advice to ManagementAdvice

    Bring a proper training program for new hires, be a little flexible. Do not play the blame game on your store managers, or sale associates. Keep track on those you hire in managers positions, and encourage/nurture them so they can be more productive.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Don't work here. You don't need the stress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at The Children's Place part-time (more than an year)

    Pros

    Fellow Associates are nice to work with. Though of course that depends on the store. Are sometimes flexalbe with your availability times. If you have kids the discount is decent. That is unless they're giving customers a better coupon. Might as well use that instead.

    Cons

    - Are constantly being told to change floor set week after week. Constant mark downs and changes in prices. To add to that you are hardly given hours to get things done on top of helping customers.
    - no additional pay for unpacking shipment, being a garbage man etc,
    - You'd be lucky if you get more than 10 to 12 hours a week. They try their best to give you as little hours as they can and force you to do an insane amount of work in that small amount of time
    - district manager is a joke.
    - There is no room for advancement.
    - They'd rather hire clueless new people from outside the business than move up a current employee.
    - There also isn't even a chance to get a raise. Working there for well over a year and still getting paid minimum wage.
    - The managers only look out for themselves when making the schedule. Giving each other every other weekend off and penciling in week long vacations. Meanwhile if you'd want to request a day off even for something important let alone vacation it's an issue.
    - As an employee here your personal life is not taken in to consideration. All managers care about is you showing up for your shift.
    - Call in shifts are a joke and you have to circle your life around the job, call them to ask if they need you to work and if they don't your entire day is wasted.
    - you're hardly even training. You're hired told to go fold shirts and maybe when a fellow associate has time they'll show you how to use the register. But getting actual proper training from management doesn't happen.
    - Managers are rude and give employee's attitudes for no reason.
    - constant nagging to get place credit cards. Always being pestered to meet goals and even if you do it's still not enough. the horrid cards are what seem to care about the most
    - the sales floor looks like an over stocked mess with all the merchandise packed on the floor, isn't even shoppable
    - Customers are rude, cheap, and have no idea how to control their children.

    Don't work here point blank. You will leave here miserable.

    Advice to ManagementAdvice

    Try to care about your employees. Maybe more would stick around.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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