The Children's Place

  www.childrensplace.com
  www.childrensplace.com

The Children's Place Reviews

Updated 18 October 2014
Updated 18 October 2014
527 Reviews
2.1
527 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Children's Place President & CEO Jane Elfers
Jane Elfers
247 Ratings

Review Highlights

Pros
  • Employee discount is good especially since it can be used on all sale and clearance (in 38 reviews)

  • Good money, good quality clothing, great discount on the clothes (in 24 reviews)


Cons
  • Associates are expected to train upper management when unqualified management is hired (in 53 reviews)

  • Need to have more hours then they give for Back to School, Christmas, and floor sets (in 31 reviews)

More Highlights

117 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good and Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead in Oak Brook, IL (US)
    Current Employee - Sales Lead in Oak Brook, IL (US)

    I have been working at The Children's Place part-time (more than an year)

    Pros

    During the winter, traffic is low and the atmosphere is more relaxed and peaceful. The employees are super nice and polite.

    Cons

    Getting a raise is difficult because it depends on the teams performance altogether. Customers tend to get more rude and think they are entitled to a coupon without presenting one.

    Advice to ManagementAdvice

    You get to say you had the opportunity to move up

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Del Rio, TX (US)
    Former Employee - Sales Associate in Del Rio, TX (US)

    I worked at The Children's Place part-time (more than an year)

    Pros

    Fun coworkers
    Friendly manager
    Flexible
    Friendly customers

    Cons

    Not enough hours
    Too many tasks at once
    Don't get properly trained

    Advice to ManagementAdvice

    Offer more hours for people that want/need them badly
    Train new employees properly and don't just expect them to know how to do everything right away

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Must be immune to stress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at The Children's Place full-time

    Pros

    Fast-paced environment, no "down time", diverse and interesting applicant pool. Music is okay, but can get annoying at times.

    Cons

    Constantly changing rules/ procedures, we almost always receive directions on a project after it is due. Sending instructions that make no sense/ have no discernable way to execute them without extensive planning (which isn't part of store level's job) Store managers are stressed by how little hours they get to staff their store and get a million+ things done every day. information that always changes offers no updates; it's up to managers to remember to check for updated info (like we're expected to know what we don't know) upper field management doesn't always come from a store (not promoted from within), so they don't really understand the issues we have with certain things, even after we explain why it is we can't or shouldn't do something.

    Advice to ManagementAdvice

    Spend more time in your stores helping your management staff! Roll up your sleeves and sort shipment, or help execute a floor set. Showing us rather than telling us is the best way we can all benefit.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Assistant Manager expectations/rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Rochester, NY (US)
    Former Employee - Assistant Store Manager in Rochester, NY (US)

    I worked at The Children's Place full-time (more than 5 years)

    Pros

    Good 401k. Awesome vacation pkg. U get $bonuses as long as u leverage payroll ie Sell more merchandise than payroll hours given to achieve $x sales...only got this once. Payout of $30.00. In my 2 yrs of working for them. I had great ssm when I was hired, but she got transferred and I got stuck with a manager that expected me to do everything, while she was "out sick" or on a "vacation" ... mind u these vacations usually took place during our BackToSchool Sales or just before a Company visit. I should have transferred with the SSM that hired me... I would have been trained better as a pier Not just an employee.

    Cons

    Conversion...30% daily i.e.. each customer that walk in Buys something. DOR- division of responsibility. My SSM, I was left with, never gave me any "props" always a poor mark or a "u don't do enough" complaint. I cannot force people to open Charge Cards. I cannot, empty all the freight, get it all put away perfectly, do your schedule, do all the transfers, set all the Windows and floorsets and make our Store Sales of at least $4000.00 a day without some other manager actually being IN the store to help on occasion. And O by the way keep the store clean and neat and smile at all the customers and personally help all the customers. Also, we had DM Conference. Call's weekly...which she usually missed. "DM?'s. "Why didn't you make your sales...what is your selling plan this week? Why wasn't all the freight processed? Why did u call in people this week you don't have the sales to say it's OK to call in more people?!" "Really?! Why don't u ask to speak to your SSM? ... whatever!

    Advice to ManagementAdvice

    Upper Management should hold their SSM Accountable...they should check on them to see if they are actually in the store. They should make sure their SSM is training their Assistant Managers to do what is expected of them...not just finding fault with them. The SSM should be In Store During PEAK Season... but I have worked retail long enough to know...Upper Management probably could care less about their Store "filler" associates...They just want the SSM to have their sales goals met any way they get it, is fine. .. just don't let the District $$ show a decrease. DMs should hire SSM that want to be In Store and encourage their Team to move up and guide their Team with Support for successful sales.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Sales Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Children's Place

    Pros

    Great Place to work, good pay, flexible schedule with school, good discount

    Cons

    Working holidays, not much room to move up

  7.  

    Too many tasks, not enough payroll to complete them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead in Saginaw, MI (US)
    Current Employee - Sales Lead in Saginaw, MI (US)

    I have been working at The Children's Place part-time (more than an year)

    Pros

    30% discount, even on top of sales and clearance.

    Cons

    There aren't enough hours to complete the tasks assigned.

    Advice to ManagementAdvice

    We struggle with payroll weekly, we are currently so deep in stock that our backroom is almost impossible to walk though but we don't have the payroll to process it and we are continuously receiving 12-20 more boxes daily. The pay is not competitive with other stores, but the discounts are better. Though, if you don't have kids, the discount isn't a good enough perk to make up for the pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead in Pitts, PA (US)
    Current Employee - Sales Lead in Pitts, PA (US)

    I have been working at The Children's Place part-time (more than 3 years)

    Pros

    Love the clothes, good quality. Employee discount is pretty nice. Associates work well with each other to accomplish goals.

    Cons

    Need to have more hours then they give for Back to School, Christmas, and floor sets. We don't have magic wands. Higher pay rate would be nice.

    Advice to ManagementAdvice

    Stop having so many updates, especially around busy times. Things don't need to be moved 5 times in 2 weeks.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Not a good job to have while in school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate in Selma, TX (US)
    Former Employee - Sales Associate in Selma, TX (US)

    I worked at The Children's Place part-time (more than an year)

    Pros

    It was a basic retail job. Holidays and peak seasons are busy which makes hours better.

    Cons

    The managers did not work well with my schedule. I informed them that I was a senior in high school and could only work weekends, and early evenings during the week, but that didn't stop them from having me scheduled late getting out of work after midnight.

    Advice to ManagementAdvice

    Don't hire people if you don't want to work with their availability.

    Doesn't Recommend
    No opinion of CEO
  10. 4 people found this helpful  

    Started out fun, but got worse over time. The company doesn't get it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead in Fargo, ND (US)
    Current Employee - Sales Lead in Fargo, ND (US)

    I have been working at The Children's Place part-time (more than an year)

    Pros

    -Fun environment, friendly people
    -Have some freedom in some visual displays
    -Opportunities to grow within the store

    Cons

    -The company does not compensate employees for the workload they put on you.
    -Expectations from the company and district managers are completely unrealistic. They cut your hours but increase workload.
    -Was only part time but worked full time hours
    -Did the same work as the assistant managers but was paid much less
    -Constant sale sets, price changes, window changes, visual changes each week...sometimes multiple times per week

    Advice to ManagementAdvice

    If you invest the money into your employees, you will reap the benefits. Employees will be happy, will work harder and your customers will be more satisfied with a fun environment.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Store sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Sales Manager in Boston, MA (US)
    Current Employee - Store Sales Manager in Boston, MA (US)

    I have been working at The Children's Place full-time (more than 3 years)

    Pros

    Vacation Pay of 22 days

    Cons

    You can never find a good time to take a vacation. I tried to schedule an island vacation twice and had to cancel due to a new store opening and shipments too heavy to leave my team. The shipment schedule states x amount of boxes a week for the month on the monthly workload calender, then you receive three times the shipment (160) boxes a day and your store is on 167 hours a week payroll, which is 2-2 coverage, but don't fall behind the store to floor process. There is never a good time to take a vacation and feel like you can step away without coming back to twice the workload waiting for you.

    Advice to ManagementAdvice

    There is absolutely no reason to do a huge floor set only to update it exactly 3 days after pictures are posted for corp to review, then floor set 2 comes out. My customer hasn't had the chance to see the first one. We do window changes 3 times a week and have 1/2 hour to open the store and run reports, open registers, do LOD trackers and Place trackers and sign the event. We close down the store 15 min after we lock the door to try and pick up two additional hours for Saturdays schedule (so people can eat). We need more payroll to handle the work load.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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