Toll Brothers

  www.tollbrothers.com
  www.tollbrothers.com
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Toll Brothers Reviews

Updated 3 June 2014
Updated 3 June 2014
74 Reviews
2.7
74 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Toll Brothers CEO Douglas C. Yearley, Jr
Douglas C. Yearley, Jr
28 Ratings

Review Highlights

Pros
  • The company has great people to work with and great benefits (in 3 reviews)

  • The best part of working there was project reviews, when we had the opportunity to speak directly with senior management (in 3 reviews)


Cons
  • Employees undermine each other, and upper management does nothing to create a healthier work environment (in 7 reviews)

  • mandatory to work every weekend, safety in model home, long hours, lack of fair compensation (in 6 reviews)

More Highlights

23 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Project Manager  in  Seattle, WA (US)
    Former Employee - Assistant Project Manager in Seattle, WA (US)

    I worked at Toll Brothers full-time for more than a year

    Pros

    If you are new to development this place is great to learn. They have enough money behind them that they aren't as concerned with the little mistakes as they are with keeping the machine moving.

    Cons

    There are a lot of software programs specific to Toll that will take time to learn. There are a lot of systems because they are so large, it can get messy with paper work.

    Advice to ManagementAdvice

    PM's bonus should be based off of how many homes they close.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toll Brothers

    Pros

    its fast paced selling environment

    Cons

    work every single weekend. low salary/ commission.

  3.  

    Great at making money. Not great for employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toll Brothers full-time for more than 3 years

    Pros

    There are some great people who work or worked there, and that's big plus: But you won't find a lot of ex employees who sing the praises of Toll Brothers. If you are sales person during a boon time, you'll make some good money.

    Cons

    It is normal to work 6 day weeks, upper management is not very creative in marketing and it's very difficult to have a long career here.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Golf Club

    Former Employee - Cart Attendant  in  Parkland, FL (US)
    Former Employee - Cart Attendant in Parkland, FL (US)

    I worked at Toll Brothers part-time for less than a year

    Pros

    Camaraderie, freedom to do your work by yourself without supervisors breathing down your neck.

    Cons

    Very anal, golfers can be pissy

  6. 1 person found this helpful  

    Challenging Work, Antiquated Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toll Brothers full-time for more than 3 years

    Pros

    Focus is on work produced, not time in office. Co-workers are friendly and co-operative. Opportunities to work w/ cutting edge technology.

    Cons

    Poor physical work facilities. Little opportunity for upward mobility & job growth, largely based on time with company.

    Advice to ManagementAdvice

    Improve work facilities. Provide opportunities for career growth.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Up's and Down's with Toll Brothers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toll Brothers full-time for more than 3 years

    Pros

    For the most part, the homeowners, office staff and construction staff are good to work with.

    Cons

    Upper management doesn't have good people skills and can be much too demanding most of the time. * hours is not enough...10 hours is not enough...12 hours is not enough. Always want more than you can give. That's why many very good managers and other staff have left.

    Advice to ManagementAdvice

    Be kinder and gentler to your quality staff members, regardless of which area they work in. Yes, you CAN always hire new people, but retaining your current staff who are good at what they do should be your priority, and when I worked for Toll, that was not an option. Now however, I understand all the nasty upper management have either left or were asked to leave. THAT is a good thing.....too bad I no longer live by Toll Brother communities or I would love to go back to work for them.

  8. 1 person found this helpful  

    Great Members, Good Managers, and Poor Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toll Brothers part-time

    Pros

    Members of the club treat the staff very well. The tips help to make the pay more reasonable, and management is flexible with hours.

    Cons

    The hourly rate is more than most servers make, but Toll Bros charges a service charge on all checks, which doesn't go to the servers. 12 hour shifts are the norm, and breaks are few and far between.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    My experience fit the Job Description

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toll Brothers

    Pros

    Pleasant environment to work in.

    Cons

    None that I can think of

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    America's OK luxury home builder .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Austin, TX (US)
    Former Employee - Sales Associate in Austin, TX (US)

    I worked at Toll Brothers full-time for more than a year

    Pros

    Comfortable work atmosphere, easy to use contracts, forms, letters, and company interface smooth and easy to use, coworkers were nice and interacted well between all levels of management and the building process.

    Cons

    Too focused on cheesy selling techniques and homebuyer functions that only brought the same people every time, always about the bottom line but the economy was bad and people were taking longer, "go sell something"- really?, switched sales managers between locations too frequently.

    Advice to ManagementAdvice

    You would tell us to sell but then get in the way of closing a deal or would give too much to the potential homebuyer that made us look desperate. As a sales associate I called potentials and kept homebuyers updated on building process, but when I took over contracts and you didn't give any of the commission to me I wondered why I was doing my work at all. You also moved sales managers around the community so frequently it was hard for me to ever learn their methods for sales and instead had to focus on the way they organized files, contracts, etc. It was very frustrating because I felt like the higher ups were never happy with our numbers no matter how well we did.

    No opinion of CEO
  11. 1 person found this helpful  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Coordinator
    Current Employee - Marketing Coordinator

    I have been working at Toll Brothers full-time for more than 5 years

    Pros

    I can definitely say that their benefits are better than other companies for sure. There are some perks for working there. We can get employee discounts for various things. They have flexible hours, which is a bonus.

    Cons

    Long hours and untrained HR staff when it comes to dealing with employee issues. Some staff are required to stay extra hours for the Monday night meetings which are unpaid.

    Recommends
    Neutral Outlook
    Approves of CEO

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