Towers Watson Reviews

Updated 9 October 2014
Updated 9 October 2014
376 Reviews
3.4
376 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Towers Watson CEO John Haley
John Haley
183 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 29 reviews)

  • Flexible work environment depending upon the office and the manager (in 28 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 48 reviews)

  • No work life balance during peak seasons (in 11 reviews)

More Highlights

102 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson

    Pros

    One of the prominent companies in the space

    Cons

    work-life balance could be improved

  2.  

    Very good to company for learning opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Gurgaon, Haryana
    Current Employee - Senior Analyst in Gurgaon, Haryana

    I have been working at Towers Watson full-time (more than an year)

    Pros

    Autonomy in working style
    Great learning opportunities
    No geographical limitation in terms of choosing your work place

    Cons

    Not very robust people system in place
    Non competitive salaries for initial levels
    No work life balance during peak seasons

    Advice to ManagementAdvice

    Work life balance can be better managed during peak season for better engagement

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great learning experience, and platform to grow in specialised domain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Analyst in Delhi
    Former Employee - Actuarial Analyst in Delhi

    I worked at Towers Watson full-time (more than 3 years)

    Pros

    There is great support from the colleagues and management in terms of career growth and helping out with clearing actuarial papers.
    Other pros are - intellectual peer group, professional development opportunities, recognised brand and the salary (if you're able to clear a lot of papers!)

    Cons

    Highly niche, one should continue only if certain of pursuing the field, the papers and work can get a bit strenuous especially if you do not enjoy it.

    Recommends
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Too big for its own good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in New York, NY (US)
    Current Employee - Senior Consultant in New York, NY (US)

    I have been working at Towers Watson full-time (more than 8 years)

    Pros

    Flexibility, work with smart people, good PTO allowance, stable

    Cons

    Too much bureaucracy - hard to make changes. Business units are very silo'ed, so it's very difficult to rotate into different roles.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It's ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Good people, work with top clients

    Cons

    Limited upward mobility, work is very cyclica, high turnover

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Can't think of anything bad to say

    Current Employee - Senior Actuarial Analyst in Calgary, AB (Canada)
    Current Employee - Senior Actuarial Analyst in Calgary, AB (Canada)

    I have been working at Towers Watson full-time (more than an year)

    Pros

    All of the things that people generally say I would agree with. Co-workers are great.

    Cons

    Hours, bonuses low, turnover seems to be high but other than that all good.

    Doesn't Recommend
    Negative Outlook
  8.  

    Flexible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Design in Seattle, WA (US)
    Former Employee - Graphic Design in Seattle, WA (US)

    I worked at Towers Watson full-time (more than 10 years)

    Pros

    Smart and driven people that work there.

    Cons

    I never was given an opportunity to pursue growth in my position which required to keep up with technology and education/training. Lack of software training/education is causing poor performance and low quality in their deliverables. Company value and morale started to deteriorate after the company merger.

    Advice to ManagementAdvice

    Look ahead and anticipate the talent of potential employees and spur growth in their field to keep up with technology.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Administrative Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Arlington, VA (US)
    Current Employee - Administrative Assistant in Arlington, VA (US)

    I have been working at Towers Watson full-time (more than 5 years)

    Pros

    Great inter-office camaraderie, typically nice people.

    Cons

    Not alot of room for growth, administrative assistants do not get same flexible schedule as others. Not eligible for yearly bonuses. Actual job description is very vague, responsible for much more than typical administrative assistants. Work Life balance is promoted but not actually an option. Health insurance is awful and expensive especially for a single parent.

    Advice to ManagementAdvice

    Stop over working your employees, offer better and affordable health insurance. Also realize that most of the deliverables you send to your clients would not be able as put together and organized if not for your Administrative Assistant. Not to mention if not for your admin the invoicing and billing process would totally screwed up if not for your AA's! They deserve to get yearly bonuses and not just spot bonuses. They also deserve to have more flexible hours just like consultants and analysts.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Makes it a focus on employee health and wellbeing but not as well on development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson as a contractor

    Pros

    Collaborative culture is present
    Focus on introducing programs for employee wellbeing but if in consulting role can be hard at times to take full advantage of programs

    Cons

    Most times company money/budget can prevent spending on employee development i.e formal training
    Not much opportunity on exciting projects but this can come down to relationship with direct manager unless you speak up, consistently

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Decent people and culture; Notoriously weak pay and heavy workload

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Analyst in San Francisco, CA (US)
    Former Employee - Actuarial Analyst in San Francisco, CA (US)

    I worked at Towers Watson full-time

    Pros

    - Most people are competent, knowledgeable, friendly and willing to help junior analysts succeed in the long run
    - Free sports drinks in the vending machine
    - Health and Group Benefits promotes a very collegiate environment and there is substantial amount of unity among junior analysts
    - Work can be stimulating depends on the certain client team
    - The company does focus on professional excellence, with an extensive quality assurance process. The firm also fosters internal knowledge sharing and intellectual capital development to help streamlining service delivery and thus optimizing efficiency

    Cons

    - Competence and work ethics of employees can vary on two extremes
    - Certain senior consultants are incapable of controlling their emotions and terrorize everyone that works on their team. They make absolutely no effort to change their behavior, historically drove away few high competent associates due to deteriorating work relationships
    - Work-life balance is a big problem and there seems to be no fix
    - Compensation and benefits are lackluster, very ironic given the firm specializes in benefits consulting. The company has no revenue generation issues, so it's safe to conclude that the firm focuses on compensating individuals who are generating revenue (aka the senior consultants and above, whom are selling projects). However, leadership does need to realize junior analysts are executing the projects and churning out slides and spreadsheets at last nights.

    Advice to ManagementAdvice

    - Pay junior analyst better so that they don't move to competitors, so difficult to replace people with significant experience in this niche industry, especially in the mid-career consultant level
    - Make an effort to understand why work-life balance is a challenge and reward offices with most amount of revenue generated while putting in relatively least amount of hours to promote a competition of managing workload effectively
    - Do not allow incompetent senior people to be people managers. A prerequisite for being a people manager needs to someone who is a "people person" and truly cares about helping junior analysts succeed and be a contributor.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Towers Watson? Share Your Experiences

Towers Watson

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.