Travelex Reviews

Updated 21 April 2015
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25 Employee Reviews

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  1. Great company, poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead in Mumbai
    Former Employee - Team Lead in Mumbai

    I worked at Travelex full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice people to work with, specially my team.
    Transport facility is there

    Cons

    MNC captive cramped in small place, limited learning opportunities, work on ancient technologies,
    Expects to change everything in short time without any support from management

    Advice to Management

    No use, nothing is going to change as it requires effort on both side UK and India

  2. Try to be somewhat organized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Mumbai
    Current Employee - Senior Analyst in Mumbai

    I have been working at Travelex full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Location, transport, teams and individuals, few really good managers and sr managers

    Cons

    Firefighting and BAU work all the time, no planning or organizing, change control is missing everywhere - requirements can come during UAT or even pre-production, working on weekends is norm rather than exception
    Poor infrastructure and driven by UK based management
    Local management lacks supporting the teams here and confronting their UK counterparts

    Advice to Management

    Provide work-life balance, enhance company infrastructure and look beyond today's deliverable

    Think of people as humans rather than machines running 24 X 7

  3. Helpful (1)

    Travelex Mumbai Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Programmer in Mumbai
    Former Employee - Software Programmer in Mumbai

    I worked at Travelex full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Brand name of working in a MNC.

    Cons

    Everything ,it is sweatshop albeit a glorified one, low pay compared to work,no weekdays, have to work like slave,no work life balance.attrition is high.join only you do not have job.

    Advice to Management

    none as they will not change.

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  5. Very poor place to work. Full of clowns and egos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in London, England (UK)
    Current Employee - Product Manager in London, England (UK)

    I have been working at Travelex

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good international experience and quite nice offices

    Cons

    The senior management just do not have a clue

  6. Worst Company

    Current Employee - Sales Consultant in New York, NY (US)
    Current Employee - Sales Consultant in New York, NY (US)

    I have been working at Travelex

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    None that I can think of.

    Cons

    Very disorganized. Management only care about themselves.

    Advice to Management

    Hire managers that care about their employees.

  7. No opportunity for advancement, Horrible Management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Travelex

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Learn about World Trade and Finance.

    Cons

    Airport security is a hassle to get through everyday, low pay, horrible hours, no opportunity to move up in the company, feel like you are trapped in a dead end job.

    Advice to Management

    Do better.

  8. Appalling company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelex

    Pros

    ? Are there any? Unable to provide any unfortunately......... Growing so possibly change and evolving into better company if better leadership

    Cons

    Slow and bureaucratic. Real need to to review structure and think of hiring in skills at leadership level as company too closed

    Advice to Management

    Hire better management

  9. The worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Travel Money Advisor
    Former Employee - Travel Money Advisor

    I worked at Travelex full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The money, when they actually pay you it

    Cons

    The management themselves don't seem to care much for the lower colleagues, if they have a problem they normally dismiss it but as soon as you make the smallest mistake they are on your case like you've just committed a murder. Poor communication within the company. I got my first pay 2 weeks late and my last pay was underpaid by £200 and after 4 weeks I still have no information as to why I've been underpaid. The management do not expect you to have a life as if you are asked to cover a shift (on the day they want you in) and say no, they get angry and tell you how you are unreliable and it's not fair on the company for you to turn them down. Well travelex, it's also not fair for me to work 11 hour days 6 days a week and not get my full pay for it.

    Advice to Management

    Treat your staff with respect as they are the ones who give you the money you earn. Maybe even give them 1% of their earnings in a year, I mean £1000 to the £100,000 they made for you is nothing really is it?

  10. Travelex operates and relies upon the good will of their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Money Manager in Southport, England (UK)
    Current Employee - Travel Money Manager in Southport, England (UK)

    I have been working at Travelex full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You have to learn new skills quickly and react and adapt quickly to change which for personal development is very good.

    Cons

    Long term employment or hard work is not rewarded or recognised, Inadequate training given, Lack of management and head office support, stressful environment due to amount of work and responsibility with a small wage budget. Low pay especially for responsibly. Extremely small environment to work in.

    Advice to Management

    Remember your supposed company values and look after and reward those who work so hard for you! Be more organized and give adequate training and supportive tools to support colleague's through change. Listen to your staff and value their opinion and act upon it to create a better work environment.

  11. Helpful (1)

    treat their staff like crap!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Travel Money Manager in Hull, England (UK)
    Former Employee - Travel Money Manager in Hull, England (UK)

    I worked at Travelex part-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Really enjoyed the job as travel money manger for 3 years until I was ill and was penalised for it! It did take over my life though as when ever anyone rang in sick it was my responsiblity to cover the bureau myself if I couldn't get any cover, meaning I would have to cancel plans.

    Cons

    I got a new regional manager whilst I was ill, and he was not sympathetic to the time I had off due to illness. He wanted to discipline me for my absence level even though it was work related and previous to this illness I had not had a single day off sick in over 3 years! I put in a grievance about my regional manager that kept being rescheduled, and it eventually was heard after I had made the decision to leave as i could not continue to work for this man. I have heard similar stories of other people being treated this way since I have left. So it's an ok company to work for until you are ill and need any time off!

    Advice to Management

    Employ decent people as regional mangers and value your staff more.

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