UniFirst Reviews

Updated 18 October 2014
Updated 18 October 2014
259 Reviews
3.2
259 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UniFirst Chairman, President, and CEO Ronald D. Croatti
Ronald D. Croatti
199 Ratings

Review Highlights

Pros
  • Personally I didn't get much from the training program but learned a lot from my two years working here (in 16 reviews)

  • There are great training programs in place for each position to help you succeed; it is up to you to take advantage of it (in 13 reviews)


Cons
  • You put in long hours anywhere from 55-60 hours a week and the pay for that amount of time is not good (in 19 reviews)

  • Every single sales rep hits a wall around 39-52 weeks and have to push through it (in 17 reviews)

More Highlights

64 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Micro-managment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative in Philadelphia, PA (US)
    Former Employee - Outside Sales Representative in Philadelphia, PA (US)

    I worked at UniFirst full-time (more than 5 years)

    Pros

    Freedom on the road for most of the week.

    Cons

    Boys Club if you live near the plant

    Advice to ManagementAdvice

    Be more concerned about your people than your personal bonuses!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    UniHell!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sew & Seal in Owensboro, KY (US)
    Former Employee - Sew & Seal in Owensboro, KY (US)

    I worked at UniFirst full-time (more than 3 years)

    Pros

    Casual dress code, cafeteria on site.

    Cons

    Company is run by a bunch of wanna be's and brown nosers.

    Advice to ManagementAdvice

    Corporate office needs to reevaluate the people they have in charge at this location. Big egos and bad ideas. They will run this business into the ground.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    long hours low pay hard work don't care about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Laborer in New Kensington, PA (US)
    Current Employee - Laborer in New Kensington, PA (US)

    I have been working at UniFirst full-time (more than 10 years)

    Pros

    steady job, health ins but expensive union

    Cons

    hard work loe pay greedy co want all the money for themselves

    Advice to ManagementAdvice

    treat everyone the same quit having favoritism get new management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX (US)
    Current Employee - Anonymous Employee in Houston, TX (US)

    I have been working at UniFirst full-time (more than an year)

    Pros

    There are no pro. The company is horrible especially to African Americans.

    Cons

    The company structure is horrible. They are very unorganized and Dont pay commision because they figure out ways to say you dont get the money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Denver Colorado!! Do not do it if you are thinking of a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Denver, CO (US)
    Current Employee - Outside Sales Representative in Denver, CO (US)

    I have been working at UniFirst full-time (more than an year)

    Pros

    Good product if service could get it correct.

    Cons

    The last year and a half I have seen many eople walk in and out theoue front doors. I should have seen the writing in the walls when the first week three sales reps were fired. There has been 12 drivers on my route in the year and a half.. Recently they fired the general manager both sales managers and 6 sales people. Denver has one sales person and one in training. They do not pay on time and never get pay checks accurate.

    Advice to ManagementAdvice

    sell and move to Florida

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Analyst in Owensboro, KY (US)
    Current Employee - Inventory Analyst in Owensboro, KY (US)

    I have been working at UniFirst full-time (more than 8 years)

    Pros

    Paycheck, hours, not much really

    Cons

    Pretty much everything else is bad here

    Advice to ManagementAdvice

    Start over

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Run and don't look back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative in Winston-Salem, NC (US)
    Former Employee - Outside Sales Representative in Winston-Salem, NC (US)

    I worked at UniFirst full-time (less than an year)

    Pros

    I wish I had something good to say.

    Cons

    Low pay
    Drive you to death
    No life outside of work
    Poor products
    High Turn Over
    Manage by fear

    Advice to ManagementAdvice

    Stop using fear to drive your sales team.

    Doesn't Recommend
    Disapproves of CEO
  9. 2 people found this helpful  

    Lies and the tools to fail!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Route Sales Representative in Newburgh, NY (US)
    Current Employee - Route Sales Representative in Newburgh, NY (US)

    I have been working at UniFirst full-time (more than 3 years)

    Pros

    Great co-workers within service minus management. Interactions with customers. There is not many pros in this company except that it's a job!

    Cons

    If I wasn't desperate to provide for my family I wouldn't be here. I have had 6 so called promotions started from unloader/warehouse worker, DSS which is a "supervisor" position where you make less than everyone in the company, to being thrown into to a route with just these words of wisdom "don't crash!" And "good luck". No training what so ever! To then being "promoted" to a "COMMISSION" route which by the way wasn't. Worked about 14 hr days no OT not even a thank you for busting your hump! Then taking the DSS position to now becoming an RSR to a the 2nd highest paid route...well not only have I been lied to again, but now I have been cheated out of money that is owed to me and management is fully aware and there's no sense of urgency to get this squared away. That's not even half the story! Thanx guys! I'm glad to be here getting taking advantage of. Oh did I mention you work ridiculous hours and not compensated for it!

    Advice to ManagementAdvice

    Company structure is set up for everyone to fail except for the ceo's and higher ups. Because they get to enjoy the money and time you work so hard for.The company needs to get revamped it's time for a change! So I'm looking to a better opportunity.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 4 people found this helpful  

    Such a Disappointment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative in Ocala, FL (US)
    Former Employee - Outside Sales Representative in Ocala, FL (US)

    I worked at UniFirst full-time (less than an year)

    Pros

    Impressive training program although grueling. Reasonable benefits. Might be a good opportunity if you are new to sales to "learn the ropes" but I would suggest to keep looking at other job opportunities as soon as your training is over.

    Cons

    No consideration or adjustments in expectations/quotas based on territories. All territories are not created equal. Micro managed. *Extremely* high pressure sales position. Management is relentless.

    Advice to ManagementAdvice

    Out in the field you are beat up, treated like crap, and routinely tossed out on your behind. Provide an environment in the office that counter balances that. Stop beating up your reps in the office!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Horrible Micro Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative

    I have been working at UniFirst full-time (more than an year)

    Pros

    Industry leader, name recognition, decent benefits.

    Cons

    Horribly micro managed at all levels. Management does not trust any of their employees. Extremely dated technology which your activity logging is based on. Extremely high turn over in sales reps. In a year, I have 15 sales reps come and go. Micro management makes it difficult to utilize time selling vs logging activity.

    Advice to ManagementAdvice

    Trust your employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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