Visionworks

www.visionworks.com

Visionworks Reviews

Updated 28 January 2015
Updated 28 January 2015
125 Reviews
2.8
125 Reviews
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Review Highlights

Pros
  • The benefits are nice, a free pair of glasses with whatever you want on it every year (in 9 reviews)

  • Flexible hours, worked around school and life schedules (in 8 reviews)


Cons
  • Nothing was good enough upper management who still found some way to treat you like dirt (in 14 reviews)

  • The place where I work now EVERYBODY can bonus including part time employees (in 9 reviews)

More Highlights

31 Employee Reviews Back to all reviews

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  1.  

    Fun, and good atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Desktop Support Specialist in San Antonio, TX (US)
    Current Employee - Desktop Support Specialist in San Antonio, TX (US)

    I have been working at Visionworks

    Pros

    friendly staff, and friendly and understanding upper management.

    Cons

    opportunity for advancement is slow, dress code is strictly enforced

    Advice to ManagementAdvice

    personal growth and room for advancement

    Recommends
    Positive Outlook
  2.  

    Very good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Visionworks full-time (more than 5 years)

    Pros

    You don't have to have any optical experience, Visionworks will train you. They have locations everywhere so it's very easy to transfer if you have to move.

    Cons

    Vacation time isn't that great and because they are retail there is a lot of black out dates. I'd you're on the store level sometimes the goals are not that realistic and is hard to reach.

    Advice to ManagementAdvice

    Everyone in corporate should be required to work on the store level a couple of times a year so that they can better understand what it is we need.

    Recommends
    Positive Outlook
  3.  

    good experience so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Optometrist in Denver, CO (US)
    Current Employee - Optometrist in Denver, CO (US)

    I have been working at Visionworks full-time (more than 8 years)

    Pros

    The company offers good benefits, 401k, vacation pay, personal days, health insurance, long term disabiltiy insurance and short term disability insurance as well as other types of supplemental insurance.

    Cons

    the doctors at visionworks do not have the best hours, and I do not have control of my schedule like i did when I was self-employed.

    Recommends
    Positive Outlook
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  5.  

    Lead Lab Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Lab Technician in Katy, TX (US)
    Former Employee - Lead Lab Technician in Katy, TX (US)

    I worked at Visionworks full-time (more than 3 years)

    Pros

    Work around your school schedule.
    You get out what you put in to it.
    Working in the lab, I very rarely dealt with the drama of retail side.
    I was always asked to moves up in the company, but because I graduated college, it just became a job until I found my career. People are friendly and helpful to the lab technician.

    Cons

    My position did required some repairs if machines broke down, so I did get dirty. But I was also in charge of maintenance, so machine very rarely broke down. Pay could be better.

    Recommends
    Positive Outlook
  6.  

    Professional, and enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lab Supervisor in Austin, TX (US)
    Current Employee - Lab Supervisor in Austin, TX (US)

    I have been working at Visionworks

    Pros

    Full time, benefits, fair pay, and I enjoy my work environment.

    Cons

    Training could be more interactive, and ensure understanding of the business for new associates

    Advice to ManagementAdvice

    Update training

    Recommends
    Positive Outlook
  7.  

    They are a number driven company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Supervisor in Nashville, TN (US)
    Current Employee - Retail Supervisor in Nashville, TN (US)

    I have been working at Visionworks full-time (more than 5 years)

    Pros

    Challenging, never boring

    Cons

    Open 7 days a week,

    Recommends
    Positive Outlook
  8.  

    Great starting point

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visionworks

    Pros

    They offer a lot of cross training and lots of books to learn if your willing to put in the time. Many stores really care about you personally and can be a great place. You can try out didn't stores if they need help and they are always running some sort of incentive prize (like whoever sells the most in their category sunglasses wins a pair) the commission is nice if you work sales (starts 1.9) and it can really add up

    Cons

    Some locations they don't bother learning and it shows, lazy employees, messy stores, and management that doesn't care. People can be cut throat about commission and run you over. And if your not making the numbers they want expect a taking too

    Advice to ManagementAdvice

    They need to promote in company a lot more, there is a joke that to get promoted you'll need to quit and go to lenscrafters first. That we just hire their leftovers for management. Everyone says it just not to your face that we know you do it.

  9. 2 people found this helpful  

    company with growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visionworks full-time (more than 5 years)

    Pros

    as the company grows - so do the opportunities. Visionworks is opening more stores each year. as with any kind of growth there are some "pains" and new discoveries. i think Visionworks is a great place to work - you just have to have a little patience while they catch up on operational technology.

    Cons

    keep focus on customers and delivering exceptional customer service. Associate need to feel that they have the ability to impact the brand and what the customers perception is. Don't focus on the numbers - just what's best for the customer.

    Advice to ManagementAdvice

    challenge your associates to think outside the box. not everything fits into the "plan". the best ideas come from those who do!

    Recommends
    Positive Outlook
  10. 3 people found this helpful  

    Store management makes all the difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Southeast Owasco, NY (US)
    Current Employee - Supervisor in Southeast Owasco, NY (US)

    I have been working at Visionworks full-time (less than a year)

    Pros

    Amazing insurance

    Customer friendly retail methods

    KPI's are mostly fair

    Cross training opportunities give more advancement potential

    Growing company

    Cons

    Must be willing to follow program for success

    Lack of clear guidelines and expectations for advancement

    Company does not define what they value

    Installed management not always representative of the values claimed by the company

    Advice to ManagementAdvice

    QICPAIL exists to create an identity for the company. These concepts need to be embraced and utilized when picking store management and the faces that represent the company. The focus on numbers is understandable; the weekly call completely focused on digital progressives is over the top and in contrast to the concepts of the SERVE process. TD's need to be sure that store management is trained to manage and lead, and are not just sales specialists. Finally, TDM's are nowhere near as available as needed because they are massively overloaded. Each territory needs a pair of TDM's to ensure proper lab care. The lab may not make money, but they guarantee that money returns in a huge way.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Easy going environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Optician in Tucson, AZ (US)
    Current Employee - Optician in Tucson, AZ (US)

    I have been working at Visionworks part-time (more than a year)

    Pros

    Decent pay, freedom to make decisions in order to make customers happy, great lab support, quality products (lenses, coatings and materials)

    Cons

    Frame selection could have been better, sometimes really pushy about goals.

    Advice to ManagementAdvice

    More training and mentoring for new people would be useful

    Recommends
    Positive Outlook

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