Waste Management

  www.wm.com
  www.wm.com

Waste Management Reviews

Updated 30 October 2014
Updated 30 October 2014
485 Reviews
2.7
485 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Waste Management President, CEO & Director David P. Steiner
David P. Steiner
293 Ratings

Review Highlights

Pros
  • Good pay, really friendly work place environment, growth potential (in 36 reviews)

  • Fellow Employees, good benefits if you can afford the with the Lay-down days (in 35 reviews)


Cons
  • Long hours management don't care for you just be at work av (in 18 reviews)

  • Central Dispatch & customer service do not have the ability to address customer's needs (in 17 reviews)

More Highlights

119 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Lots of unfulfilled promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Phoenix, AZ (US)
    Former Employee - Customer Service in Phoenix, AZ (US)

    I worked at Waste Management full-time (more than 3 years)

    Pros

    awesome coworkers, great benefits- one of the best anywhere. Great place for people entering the workforce and looking to advance into different divisions.

    Cons

    Too many layoffs and restructuring initiatives. Not a lot of good project management as the company consistently changes direction after investing tons of money and time only to scrap the program.

    Advice to ManagementAdvice

    Deliver on your promises. Invest more time and money into employee development and training.

    Neutral Outlook
    No opinion of CEO
  2.  

    Decent place to work - great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX (US)
    Former Employee - Anonymous Employee in Houston, TX (US)

    I worked at Waste Management full-time (more than 3 years)

    Pros

    Innovative waste solutions. Cool place to work.

    Cons

    A lot of talk... The leadership team fulfills the definition of insanity: does the same things over and over while expecting different outcomes. Leadership team is too tactical - not enough planning before reacting and implementing.

    Advice to ManagementAdvice

    SLT should work together more to include additional levels of leaders. Your should practice what you preach. The culture and values of the company would be awesome if the SLT created a zero tolerance for violations. Instead, the SLT looks the other way allowing problems to fester without addressing.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    sales

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management

    Pros

    good people to work with

    Cons

    bad management always scared for your job

    Recommends
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    WM is a great compay overall, but requires much needed improvement in its infrastructure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance in Houston, TX (US)
    Current Employee - Finance in Houston, TX (US)

    I have been working at Waste Management full-time

    Pros

    -It is a melting pot of great people who work well under pressure.
    -The company is constanyly growing, whether it be organically or through acquisitions.
    - WM has a variety of employee benefit programs that provide assistance both in and out of the workplace.

    Cons

    -There is a large disconnect between the Corporate office and the day to day operation teams.
    -Have significant cost cutting initiatives that eliminate key functions, yet continue spending capital on superfluous projects.

    Advice to ManagementAdvice

    Please stop and take a moment to ensure you have a good handle on your core businesses and spend before another restructuring attempt. Take care of your remaining employees, because their efforts are what keep the lights on.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    Operations Administrative Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management full-time (more than an year)

    Pros

    Good pay, lots of overtime, causal environment (clothing) and generally nice, hardworking drivers and team. Very stressful and you'll never be bored. Everyday is a deadline and you'll interact/interface with some many different vendors and experiences that will serve you well in the company or in any future career.

    Cons

    Management. Too much responsibility for a position that, unless you intend on being there for 5+ years, you'll never do anything else. Very cut throat environment and nobody has anybody's back.

    Advice to ManagementAdvice

    No advise. Apparently the current culture works.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Inside Commercial Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Commercial Representative in Leesburg, FL (US)
    Current Employee - Inside Commercial Representative in Leesburg, FL (US)

    I have been working at Waste Management full-time (more than an year)

    Pros

    Good pay
    Good coworkers
    Semi-decent management
    Benefits
    Average PTO

    Cons

    Bad hours (had to work weekends sometimes)
    Too corporate of an environment, even considering it was just a call center
    Consolidated every location, so lost jobs
    Not much room for improvement

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Was told "don't work for Waste Management"; you will get laid off for sure. They where right...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in Houston, TX (US)
    Former Employee - Engineer in Houston, TX (US)

    I worked at Waste Management full-time (less than an year)

    Pros

    Great salary, great benefits, great people to work with!

    Cons

    Too many layoffs!!!! No ones job is safe there; which is unfortunate. PLEASE TAKE NOTE: if happen to get hired to work in the corporate office downtown Houston, always keep your eyes open for jobs elsewhere because when the layoffs come... and they have every year for the past 3 or 4, they will be ruthless and many!!!
    t
    Spoke with a current employee who said they asked one of the VP's when the last round of layoffs would be. They told them "They will NEVER be done laying off ever year". Always cutting staff to satisfy stock holders.

    ONce again, if hired, keep looking until you find something stable because, unfortunately Waste Management isn't any longer! : (

    Advice to ManagementAdvice

    Consider the needs of each department before just issuing so many heads to cut based on how much so many heads will save a curtain amount of money. In the long run... more business plus less employees equals a decrease in customer service. Which equates to less customers... then another round of layoffs and the cycle continues.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Waste Management Response

    Oct 15, 2014Talent Acquisition

    This isn't what we like to hear, and appreciate you sharing this feedback. We want the chance to improve across our enterprise. If you have an ethics or integrity concern, you can make an anonymous ... More

  9.  

    Good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waste Management full-time

    Pros

    People are great to work with. Salary is low in some areas.. Benefits are good. Open door policy

    Cons

    Management seems to lack direction or a clear plan

    Neutral Outlook
    No opinion of CEO
  10. 4 people found this helpful  

    Thought it would be better....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver in Philadelphia, PA (US)
    Current Employee - Driver in Philadelphia, PA (US)

    I have been working at Waste Management full-time (less than an year)

    Pros

    Paid weekly, half decent benefits, safety bonuses, there is a good 401k plan. Profit sharing through an employee stock purchase plan.

    Cons

    The trucks are falling apart. The drivers write things to be fixed and have a hard time getting them taken care of. Many driver comfort items are overlooked as not safety sensitive. Air conditioning is a big necessity when working in hot humid conditions. If a truck has A/C, it should work.
    It seems like everything is a big secret. The communication between the managers and drivers is lacking. Management seems more concerned about the bottom line. The drivers are the face of the company and management needs to do whatever it takes to make sure the drivers are happy. If the drivers are happy, the customer is happy.

    Advice to ManagementAdvice

    Stop worrying about the competitive advantage so much. A happy driver will make much more returns for the company rather than being pressured into going faster and faster all the while trying to be a safe as possible.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Waste Management Response

    Sep 17, 2014Talent Acquisition

    We are sorry you feel this way - this isn't what we want to hear. We recognize that the front line is a challenging place to work, and hope you express this with your local management to get this ... More

  11. 1 person found this helpful  

    Former management employee.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management

    Pros

    Waste Management is a great company to work for. Great pay and Bonus plan 401K matching is good also. I would work for this company again.

    Cons

    Too many reorganizations every two years; you are constantly worried about losing your job to satisfy shareholder concerns for growth. Top management don't seem to care about keeping good talent. Everyone is treated with a broad brush when reorganizing, regardless of talent and performance.

    Advice to ManagementAdvice

    Continuous reorganizations every two years is very frustrating. It sends the message that they are not important to the company. Every time there is a reorg, key people are let go with no regard to talent or performance. Employment at WM is unstable.

    Recommends

Work at Waste Management? Share Your Experiences

Waste Management

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.