Waste Management

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Waste Management Reviews

Updated 27 August 2014
Updated 27 August 2014
445 Reviews

2.7
445 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Waste Management President, CEO & Director David P. Steiner
David P. Steiner
271 Ratings

Review Highlights

Pros
  • great benefits and you can get all the hours you need allowed by dot (in 31 reviews)

  • Fellow Employees, good benefits if you can afford the with the Lay-down days (in 30 reviews)


Cons
  • The customer service supervisor sits in her office all day eating (in 16 reviews)

  • Long hours management don't care for you just be at work av (in 16 reviews)

More Highlights

106 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Started off making great money but in one year commission pay was cut twice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Lakeville, MN (US)
    Current Employee - Account Manager in Lakeville, MN (US)

    I have been working at Waste Management full-time for more than a year

    Pros

    Paid weekly, good money in general. Base plus commission. Huge company that is well known and respected. Management is fair and doesn't play favorites which is refreshing.

    Cons

    They have cut our commission pay once and then changed the terms of how we meet our goals once so now it's hard to max out on commission even though the job is the same. Also only 10 days of vacation first year.

    Advice to ManagementAdvice

    Share the wealth. This is a billion dollar company, stop taking money out of the employees pockets while the upper management gets huge bonuses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Waste Management Response

    Aug 15, 2014Talent Acquisition

    We are sorry you feel compensation and benefits are not up to your standards. Your feedback is important to us and has been shared as we strive to continue to be a best place to work.

  2.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management as a contractor

    Pros

    Good corporate training for profession sales in Houston. Direct was professional and handled the challenging restructuring at the time well even as he was new too. Regional office is a palace.

    Cons

    Tough market area that was losing market share from previous acquisition not tucked in and receiving price increases.
    Local office and shop was nasty in appearance.

    Advice to ManagementAdvice

    Collaboration with field, corporate and clients for sustainable growth.

    Approves of CEO
  3.  

    Good company, good benefits, lacking management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Houston, TX (US)
    Former Employee - Anonymous Employee in Houston, TX (US)

    I worked at Waste Management full-time for more than 8 years

    Pros

    Good benefits, opportunity to gain experience

    Cons

    lacking management, constant changes in goals, limited recognition for employees

    Negative Outlook
    No opinion of CEO
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  5.  

    Call Center is not the place to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Commercial Representative  in  Nashville, TN (US)
    Former Employee - Inside Commercial Representative in Nashville, TN (US)

    I worked at Waste Management full-time for more than 3 years

    Pros

    There were some great supervisors and cared about their employees. Some fun activities to keep the work as fun as it could be. The company was ok, but seemed to be mostly about the money.

    Cons

    Supervisors had their hands tied by call center management. Call center employees were treated as low level employees and were rarely considered for anything outside the call center. Many coworkers did not take the job seriously which makes it harder on the rest of the team. Overall it is a tough environment to enjoy!

    Doesn't Recommend
    No opinion of CEO
  6.  

    too many changes in sales structure, pay, management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OUTSIDE SALES  in  Newport Beach, CA (US)
    Former Employee - OUTSIDE SALES in Newport Beach, CA (US)

    I worked at Waste Management full-time for more than 10 years

    Pros

    excellent benefits, 401k, stock discounts

    Cons

    sub sourcing sales to call centers out of state

    Advice to ManagementAdvice

    more market area focus over corp share holder focus

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Garbage Truck Driver  in  Ashland, WI (US)
    Current Employee - Garbage Truck Driver in Ashland, WI (US)

    I have been working at Waste Management full-time for more than 10 years

    Pros

    Good health and retirement benefits. Good pay for hard work. There is a structured safety program with short weekly meetings to keep safety methods fresh in workers minds.

    Cons

    Corporate pricing structures are unrealistic for current market conditions in rural markets. Customers are subject to higher fees which has led to us losing our market share of customers. Also long hours constantly, leading to stressful working conditions. Not much room for growth in the company.

    Advice to ManagementAdvice

    To make the safety culture a little easier, consider hiring more help to ease the burden on the current employees. Consider giving priority to current workers for positions within the company first.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager  in  Atlanta, GA (US)
    Current Employee - Program Manager in Atlanta, GA (US)

    I have been working at Waste Management full-time for more than 3 years

    Pros

    Chance to grow within the company

    Cons

    a lot of senior people have their jobs through a deal established when WM acquired their hauling company.

    Recommends
    Positive Outlook
    Approves of CEO

    Waste Management Response

    Aug 15, 2014Talent Acquisition

    We appreciate your hard work and dedication, as well as you sharing your feedback with us.

  9.  

    Quick paced

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management

    Pros

    Weekly pay, good health insurance, vacation and holiday pay.

    Cons

    Too many supervisors! Most of them not qualified. Too little advancement opportunities.

    Advice to ManagementAdvice

    We know you are trying to meet your numbers to look good to upper management however try to create a heroic work environment that would want us to work hard for you.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Sad day when you love your job and learn your call center is closing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Commercial Representative  in  Oak Harbor, WA (US)
    Current Employee - Inside Commercial Representative in Oak Harbor, WA (US)

    I have been working at Waste Management full-time for less than a year

    Pros

    Love the call center reps - you work hard and put up with some tough customers. Your a great team of people and it's sad to learn we will never be a team again.

    Cons

    We were told this week our call center is closing. It shocked and hurt 125 employees in a very small town. We are so busy some of us are working OT everyday, until this week when the closing was released. Now that they've routed our calls to AZ, the phones stopped ringing. If we are going to stay open for another 3 months, how are we going to do our jobs when the phones stopped ringing.

    Advice to ManagementAdvice

    You shouldn't keep hiring and training when you knew the center was going to close. This wasn't an overnight decision. There are about 30 new hires over the past 90 days who now are out of work again.

    Recommends
    Negative Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Constant change for the sake of change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waste Management full-time for more than a year

    Pros

    Mid level managers are great, but they're passing along policies from above that are horrible. Great opportunity to advance quickly through a few positions, with a pretty hard ceiling after a few levels.

    Cons

    Near impossible attendance policy. Very little training from one position to the next.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Waste Management Response

    Jul 23, 2014Talent Acquisition

    This isn't what we like to hear and are sorry you feel this way. We're actively working to improve communication and training channels from corporate to the front line. This feedback is valuable as ... More

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