Whitbread

  www.whitbread.co.uk
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Whitbread Reviews

Updated Jun 19, 2014
All Employees Current Employees Only

3.0 23 reviews

75% Approve of the CEO

Whitbread Chief Executive Officer Andy Harrison

Andy Harrison

(4 ratings)

52% of employees recommend this company to a friend
6 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Has more cons than pros

    Bar Staff (Former Employee) Manchester, England (UK)

    ProsThe job was very social and friendly (with customers) it had a lot of potential to move up

    ConsManagement let personal issues come before work related issues, lack of social life and favouritism when it comes to holidays. Hard to fit in

    Advice to Senior ManagementYou should choose your favourite employee to have time off, you should let people have more of a social life and let people settle in without it being a clique. Don't get personal when it comes to work matters.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Absolutely zero interest in what employee's have to say.

    Deputy General Manager (Former Employee)

    ProsPotential to progress quickly if you are willing to put up with their TERRIBLE marketing strategies and lack of thought with everything they do.

    ConsIf you work in Head Office it's a great job,..If you work in a restaurant or hotel, it is truly going to take your life away. There is a complete expectation for you to give everything to get nothing. I was once even offered a promotion with no pay rise at all, and the excuse was "It's for your development". More for less.
      I cannot begin to explain the atrocious lack of actual management at higher level. All they do is hide behind words that are meaningless. The policies and targets that are set clearly come from people that have never worked on a floor level. Having worked my way up from the bottom, in 3 years working for Whitbread, I have seen 14 managers get dismiised. This is all coming from someone that has worked in a restaurant, I have truly been astonished with the incompetance of almost all of the managers (Area Manager and above) over my time there.

    Advice to Senior ManagementWork in one of your establishments before bringing out some ridiculous marketing or policy that pretty much forces people to work without breaks.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    I wouldn't advice my friends or family to work for them

    Bartender, Barista, Waitress, Team Leader (Former Employee) London, England (UK)

    ProsBest thing about working for whitbread was meeting people from pretty much all over the world and making new friends

    ConsVery low pay, staff is being treated like slaves pretty often, loads of empty promises and pretty much no perspective unless you're a friend of someone from higher management.

    Advice to Senior Managementmostly to understand that you work with people, not robots and try to treat them equally and recognise good job

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Excellent training

    Waitress (Former Employee) London, England (UK)

    ProsThe training day was great, to the point that I was able to land an excellent job elsewhere the very next day. Its a shame it took place after I had had enough of the business.

    ConsHeavily understaffed, if you are going to employ 18 year old's with limited life experience, mentor them properly, and train them at the beginning of employment, and not (in my case) at the end.

    Advice to Senior ManagementLead by example

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Unprofessional

    Waiter (Former Employee) London, England (UK)

    ProsWeekly pay and lovely customers

    ConsHorrible Management, area manager doesn't pay attention to anyone and its everyone for themselves

    Advice to Senior ManagementGet feedback from the lower members of staff on the management

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Over worked and under paid. Short term bottom-line focus is a recipe for disaster

    Leisure Manager (Former Employee) Chichester, England (UK)

    ProsHard to say as nothing jumps to mind. I guess there is some comfort in knowing that the vast majority of your colleagues are in the same bad situation as you are. With a network as big as Whitbreads there is in theory a lot of opportunity for career advancement, however in reality unless you are an ass-kisser then you will get nowhere!

    ConsPoor salary. Understaffed and therefore very over worked. Working in an enviroinment where there is zero room for anything out of the norm to happen without serious consequence to operations, makes for an extremely stressful life. And when these types of issue are not standard across your competitors, you feel totally demotivated and no loyalty to the company.

    Advice to Senior ManagementLook after your employees - think about their quality of work environment. Stop over working your people, and treat them as you would like to be treated

    No, I would not recommend this company to a friend

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