Whitbread Reviews

Updated 13 August 2014
Updated 13 August 2014
30 Reviews
3.0
30 Reviews
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Whitbread Chief Executive Officer Andy Harrison
Andy Harrison
4 Ratings

6 Employee Reviews Back to all reviews

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  1.  

    Progressive Company that reshaped its assets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Whitbread full-time for more than 10 years

    Pros

    Forward thinking and ahead of the game

    Cons

    looked into systems that are often not polished

    Advice to ManagementAdvice

    Stay Focused and think of operations

    Recommends
    Positive Outlook
  2.  

    good company with many opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deputy General Manager  in  Cambridge, East of England, England (UK)
    Current Employee - Deputy General Manager in Cambridge, East of England, England (UK)

    I have been working at Whitbread full-time for more than a year

    Pros

    great approach to customers and staff, good discounts and benefits, opportunities to move across the country with the company. great ideas and new systems put in place to improve service.

    Cons

    very high pressure to deliver targets with too short time scales. too many discounts and offers sent to customers, never enough budget for repairs and maintenance, working with broken equipment is the standard, focus on people seams to be fading as focus on profit rises. too old systems like micros that needs updating as soon as possible but company is not willing to invest money in to it. Stop giving out free money to customers because they complained as seams that customers are finding any stupid reason just to get free money out of the company. stop looking at trip adviser as this is genuine complaint website. people in general like to complaint just to get free money and with whitbread restaurants seams to be a pattern "lets go to brewers fayre or beefeater, as we will get free food

    Advice to ManagementAdvice

    start investing in right systems and actually speak to lover management to see whats needed in sites rather than listening to F&B team and people that worked in restaurant years ago, be more realistic bout the targets and give the time for mangers to complete the tasks as too much to do in the office but never enough time or hours to achieve what asked for

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Hard work but fun people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waiter  in  Rainham, London, England (UK)
    Current Employee - Waiter in Rainham, London, England (UK)

    I have been working at Whitbread part-time for more than 3 years

    Pros

    I love the people i work with, and seeing regular customers every weekend.

    Cons

    Their is no communication between kitchen and FOH, and I clean areas that become messy the next day.

    Advice to ManagementAdvice

    Their needs to be a better understanding of what is required to work in kitchen and FOH, so that communication is stronger. The whole building needs to be kept clean at all times, and every weekend I work, i try and do a deep clean of as much of the building as I can, but I come in the next weekend to see that no one has respected it and have made it messy again.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receptionist  in  Falkirk, Scotland (UK)
    Current Employee - Receptionist in Falkirk, Scotland (UK)

    I have been working at Whitbread part-time for more than 10 years

    Pros

    Incentives are good and flexible with hours

    Cons

    Not always trained in a good way

    Advice to ManagementAdvice

    Treat people a little more like humans

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Barista whitbread

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista  in  Glasgow, Scotland (UK)
    Current Employee - Barista in Glasgow, Scotland (UK)

    I have been working at Whitbread full-time for more than a year

    Pros

    Seen many people progress through the company internally.

    Cons

    Management sometimes lacking in supporting a bar team.

    Advice to ManagementAdvice

    Equality with shifts. All staff should be rotated around the Rota; instead of bar staff given consistently longer shifts with less tips.

    Doesn't Recommend
  7.  

    learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whitbread

    Pros

    big, friendly, close to home

    Cons

    low wages no career options

    Advice to ManagementAdvice

    none

    Recommends
    Approves of CEO

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