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American Express
3.6 of 5 1,176 reviews
www.americanexpress.com New York, NY 5000+ Employees

American Express Interview Questions & Reviews

Updated Jun 12, 2013
All Interviews Received Offers

Getting the Interview  299 Interviews

52%
16%
10%

Interview Experience  272 Ratings

56%
26%
17%
2.7725751
299 interview experiences
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Analyst at American Express

Declined Offer – Interviewed in Gurgaon, Haryana – Reviewed May 22, 2013

Interview Details Consisted of 2 HR rounds and a technical round. The hiring process is time taking but joinings are prompt. What kills the whole experience though are the salary packages offered, which range from disappointing to outright demeaning. Whats worse is that the arrogant HR department tries to coax you to join at such salaries by playing mind games. Its as if they just want to fill the position by hook or by crook.

Interview Question – Example of a situation where you committed a mistake?   Answer Question

Reason for Declining – The stupid 'not more than 30% raise policy'. Packages offered show that recession has hit the company hard and caused a shift from qualitative hiring to quantitative hiring. This justifies the rapid increase in dissatisfied customers venting out their anger on their facebook page. A core luxury services company without quality people, its a sinking ship. They show you the non-existent dream of working for a company like Amex in an attempt to cover up for the meagre compensation packages offered.

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Manager Human Resources at American Express

Accepted Offer – Reviewed Apr 23, 2013

Interview Details Three rounds of interview with HR people with technical round wherein was asked to make a presentation.
overall a great interview, but was not explained the hierarchy in detail.

Interview Question – Why do you want to leave your present company   Answer Question

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Analyst at American Express

Declined Offer – Interviewed in Gurgaon, Haryana – Reviewed Mar 30, 2013

Interview Details I had three rounds. First, with the junior HR, then the team leader and finally the senior HR after which there was a domain proficiency test and finally, I was given the offer letter which was not at all at par with industry standards and therefore, declined.

Interview Question – None. It was on expected lines.   Answer Question

Reason for Declining – They have an archaic HR policy according to which they cannot give a raise of more than 30% above your previous salary no matter what profile you may be hired for. It was so absurd I just could not resist declining it.

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Manager - Learning Education at American Express

Accepted Offer – Interviewed in Gurgaon, Haryana Jan 2013 – Reviewed Feb 23, 2013

Interview Details the interview process was through and tested me to the best of my ability

The courteousness of the gentleman from the senior management was inspiring as all details of the interview was briefed before we began

The HR was prompt in setting expectation and the followups were very comforting
overall the interview till the on boarding stage ... I had the best experience possible .

Interview Question – when the interviewer tries to understand the vision you have for the role.   Answer Question

Negotiation Details – the negotiation phase was very smooth and all measures were taken to make sure i was comfortable .All details of the offer were explained logically .

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Manager - Business Development at American Express

Accepted Offer – Reviewed Jan 18, 2013

Interview Details Was a pretty clean and seamless process, though it took a bit of time. American Express has a very solid process that consists of a competancy based interview where questions are more on real life situations and how one handled them. Helps in separating the rice from the chaff.

Interview Question – Not sure   Answer Question

Negotiation Details – Pretty smooth

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Lead Analyst at American Express

Accepted Offer – Interviewed in Gurgaon, Haryana Aug 2009 – Reviewed Jan 09, 2013

Interview Details Basic aptitude test
HR interview
Operations interview
Salary negotiation

Interview Question – Why would you like to leave your present organization   Answer Question

Negotiation Details – Amex has fixed upper salary bar hence can't negotiate further

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Senior Customer Care Professional at American Express

Accepted Offer – Interviewed in New Delhi Jan 2011 – Reviewed Dec 13, 2012

Interview Details Written and interview

Interview Question – Why do you want to work for American Express   View Answer

Negotiation Details – I was offered more than I expected. more than double hike.

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Business Analyst at American Express

Accepted Offer – Interviewed in Gurgaon, Haryana Jan 2011 – Reviewed Dec 03, 2012

Interview Details Had 3 round over the fone. In each of the rounds, I had an case study interview and was asked to explain my resume. Also in one of intrview simple brain teasers were asked

Interview Question – A problem on Baye's theorem in probabi;ity was asked. It was kind o difficult but I was able to solve it   Answer Question

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Team Leader at American Express

Accepted Offer – Interviewed in Gurgaon, Haryana – Reviewed Dec 02, 2012

Interview Details Two interviews. Both of them focused more on the people leadership traits. They presented different situations in front of me and asked me how would I react to those. Also some questions on Accounting.

Interview Question – Nothing as such. The only difficult part was a bit of counter questioning.   Answer Question

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Senior CCP at American Express

Accepted Offer – Interviewed in Gurgaon, Haryana May 2012 – Reviewed Oct 02, 2012

Interview Details Too long. I had to wait over 8 hours to get the whole interview process over with. The interview itself is straight forward, around 2 or 3 rounds to gauge your understanding, your comprehension, and your capabilities. The final round which they discuss your salary package is quite confusing as I still did not understand what they were saying (now I do).

Interview Question – Can't think of any, all were pretty relevant.   View Answer

Negotiation Details – I was not able to negotiate.

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