Bank of America
3.2 of 5 5,428 reviews
www.bankofamerica.com Charlotte, NC 5000+ Employees

Bank of America Call Center Representative Interview Questions & Reviews

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Call Center Representative Interview

Anonymous Employee
Addison, TX (US)

I applied through other source and the process took 2 weeks - interviewed at Bank of America in September 2012.

Interview Details Phone and manager interview

Interview Question – Most challenging customer experience   Answer Question

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No Offer

Positive Experience

Easy Interview

Call Center Representative Interview

Anonymous Interview Candidate
Chandler, AZ (US)

I applied online and the process took 2 days - interviewed at Bank of America in September 2010.

Interview Details Interviewers were very pleasant, very casual interview and made you at ease with the process. They were managers but they didn't make you feel like you were at their mercy. Good interview questions, and they answered all the questions I asked about the position and the advancements in the company very well. All in all a very pleasant experience! Hope to get the job... expecting to hear from them anytime soon.

Interview Questions

  • Recall an instance where you had to deal with a difficult customer and how did you go about it.   Answer Question
  • What talents and skills do you have that will be beneficial to the job you are applying for.   Answer Question
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