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Best Buy Interview Questions

Updated 25 Nov 2014
Updated 25 Nov 2014
1,772 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Candidate Interview Reviews

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  1.  

    Assistant Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2+ weeksinterviewed at Best Buy.

    Interview Details

    Went through 4 interviews, 2 panels and DM and HR manager and most questions were off a scripted form. The panel interview was fun and if you know your stuff you should have no problem

    Interview Questions
    Accepted Offer
  2.  

    Merchandising Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Best Buy.

    Interview Details

    phone interview, had 2, 1 on 1 in person interviews with two managers. asked basically have you worked in a team environment. They also asked about stealing a lot. All in all the experience of the job interview was pleasant. The interviewers made me feel very comfortable throughout the entire process.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Asset Protection Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Best Buy.

    Interview Details

    Was asked to come in a few days after completing the online application. The first interview was very casual, simple meet & greet. Afterwards I got interviewed by the General Manager and Assistant Manager.

    Interview Questions
    • They were all basic retail questions calling on past work experience.   View Answer
    Negotiation Details
    There was none.
    Accepted Offer
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  5.  

    Customer Service Specialist Interview

    Anonymous Interview Candidate in Jackson, MS (US)
    Anonymous Interview Candidate in Jackson, MS (US)
    Application Details

    I applied online. The process took a weekinterviewed at Best Buy.

    Interview Details

    I applied for the position online and it took less than a week for them to call me to set up an interview. The interview was set up for 2 pm on a Friday. The interviewer was almost an hour late. During the interview he was on the his phone. He was very unprofessional. I was offered the job and was told that I would be receiving a call the next day. He didn't call that day even after I called to check up on the process for almost a week. I eventually decided to call for one last time and I was told that they were not hiring anymore and the lady asked to take down my information and he would give me a call. I told her never mind because I was given the run around for a week for a job that I was initially told that I had. I will never shop at that particular Best Buy again.

    Interview Questions
    • None of the questions were difficult. Typical interview questions. "Name a time that you helped someone out in a time of need", "Name a time you went the extra mile for a customer", "Name a time you dealt with a difficult customer and what was the outcome?"   Answer Question
    Declined Offer
    Negative Experience
    Average Interview
  6.  

    Best Buy Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 2 weeksinterviewed at Best Buy.

    Interview Details

    Interview was fairly simple. They do a quick phone interview and then proceed to have you come in for a 1:1 interview with the Assistant Manager. Just prepared to answer how you would deal with difficult situations, like with customers or co-workers. Or "when was a time you went beyond the call of duty for a customer"? If the Assistant Manager likes you they will set up a time with the General Manager of the store at a later date for a follow up interview. I had to cancel my second interview as I ended up taking another job. So unfortunately I cannot provide more information on that. Don't get nervous about the interview process, nothing crazy. I thought it was interesting that the phone interview they told me not to wear jeans for the first interview, isn't that obvious?

    Interview Questions
    • They like to ask how you would solve an issue with a co-worker.   Answer Question
    No Offer
    Positive Experience
  7.  

    Mobile Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Easy, just come professional, be yourself, and make sure you give Eye Contact. Some interviews may be in 3 different parts with 3 different people. Best Buy Rocks though

    Interview Questions
    Accepted Offer
  8. 2 people found this helpful  

    Multi Channel Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Best Buy.

    Interview Details

    I applied online and was contacted by the hiring supervisor probably two weeks later. I had a short screening interview during that first call - was I still interested? What area of the store did I think I would best fit? A brief overview of the job, etc. I went in for a first in-person interview a day later with a supervisor. Basic STAR questions - tell me about a time when/tell me how you turned a negative experience into a positive, etc. - and then was called back in for a final interview with my department's manager. Very similar questions. Was offered the job during that interview, pending background/drug screen.

    Interview Questions
    • An unexpected question I'd never been asked during an interview - "How do you think a store should respond to employee theft?"   View Answer
    Negotiation Details
    There was a little negotiation room.
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Computer Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Best Buy.

    Interview Details

    The questions are very easy and cliche'. "Tell me about a time you took lead in a project etc. Google the questions and they will appear. The easiest way to get hire is apply during the holidays and work diligently and they will keep you after the season is over

    Interview Questions
    Accepted Offer
  10.  

    Connected Solutions Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at Best Buy.

    Interview Details

    Referral. Easy basic questions. Why do you want to work here, talk about past experiences, strengths, weaknesses, understanding of technology, sales experience.no phone interview , in person which was one on one. Also want to know how well you do in a team environment. Also remember it is minimum wage and no commision

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Customer Service Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Best Buy.

    Interview Details

    Kinda awesome how it went, at first I applied for the home theater position & got called and did an over the phone interview, then I got called for a second interview with one of the managers a week later; after calling them during the week they mentioned they found someone else for the position but suggested that there was an open position for a seasonal customer service specialist and so they told me to come in for a third interview instead of the position I initially applied for I was going to be having a third interview for a cashier position so I went in for the third & and an hour later I got called that I got the job.

    Interview Questions
    • Some of the questions were:
      - Why best buy.
      - Previous job history/how was your experience in previous job.
      - What special skill do you have that relates to the position you're applying for.
      - They asked to tell them about your self.
      - What do you think should be the punishment for someone that steals.
      - and ask questions.
        Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
    Easy Interview

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