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Best Buy Interview Questions

Updated 28 Feb 2015
Updated 28 Feb 2015
1,867 Interview Reviews

Interview Experience

Interview Experience

67%
21%
10%

Getting an Interview

Getting an Interview

81%
7%
5%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Merchandising and Inventory Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Best Buy.

    Interview Details

    I applied on February 20th, 2015. I got a call on the 24th..so 4 days after I applied I got a call from the store manager, she told me to come in for an interview. She was super nice on the phone, and I was really excited. When I got there they asked the usual question, "why do you want to work here", "when was a time you had to go the extra mile for a customer" and so on, that took about 15-20 minutes. She told me that I was a good fit as a computer sales person as well, so I was interviewed by the person In charge of that department too. After the interview was over, the store manager told me to come back tomorrow to talk to the GM, for a second imterview. He interviewed me and after probably 10 minutes he offered me the job. After the GM offered me the job, he told me that I will be getting an electronic job offer in my email, the same email that I used to apply for the job with, I still haven received anything yet, but it's the weekend anyways so I think I'll receive it on Monday or Tuesday the latest. Both of the interviews that were conducted were super fun and relaxed, there was no pressure at all. Everyone was really nice, I even got to know the employees before I even started. When I receive the electronic job offer I will obviously accept it.

    Interview Questions
    • Tell me about a time when you had to go the extra mile to for a customer   Answer Question
    Negotiation Details
    I would just be yourself, and don't say generic stuff like "I would love to work here because I love electronics".
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Atlanta, GA (US)
    Anonymous Interview Candidate in Atlanta, GA (US)
    Application Details

    I applied online. The process took 2 weeksinterviewed at Best Buy.

    Interview Details

    The overall hiring process was very laid back and simple. I met with the general manager and was asked a few basic interview questions. I was offered the job on the spot and accepted. Afterward, I was asked to complete a drug screen, and I started working the following week.

    Interview Questions
    • What are your strengths and how would they contribute to this company?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Sales Consultant Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Best Buy.

    Interview Details

    Got a call from them to set up an in person interview with an assistant manager. They asked the general interview questions for a retail environment. Then a day later got a call back to do a second interview with the store manager, the questions with the store manager were more specific to the department as well as the basic interview questions.

    Interview Questions
    • Tell me about a time you had to help a customer in a short amount of time?   Answer Question
    Declined Offer
    Positive Experience
    Easy Interview
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  5.  

    Geek Squad, Consultation Agent Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Best Buy.

    Interview Details

    The interview lasted about twenty minutes.
    i was asked questions like... how will you handle a angry customer, tell me a time when u
    handled a difficult task and what did you do etc
    Simple questions about how you will handle possible situations on the job

    Interview Questions
    • How will you handle a angry customer
      Tell me a time when you handled a difficult task
      How do you update yourself
       
      Answer Question
    No Offer
    Positive Experience
    Average Interview
  6.  

    Inventory Specialist Interview

    Anonymous Interview Candidate in Nashville, TN (US)
    Anonymous Interview Candidate in Nashville, TN (US)
    Application Details

    I applied online. The process took 2 weeksinterviewed at Best Buy.

    Interview Details

    Very nice management and friendly interview process. A lot of the same questions through both of my interviews and they really love to know why you want to work at Best Buy. They get a lot of " I love technology" so try another route. Overall very good.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Inventory Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 1+ weekinterviewed at Best Buy.

    Interview Details

    Very quick. simple questions but seemed like they already knew who they were going to hire. I applied for an inventory job but it seemed like it was a managing inventory position. I have read that they drug test the applicants they are going to hire. Once they did not ask, I knew I did not get the job.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  8.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Best Buy.

    Interview Details

    3 interviews, all long and almost the same questions. Try to be very enthusiastic and energetic about your answers. Go well dressed as that is a major factor in getting the job. Speak clearly and confident and have direct eye contact with interviewer.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Customer Service Representative II Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Best Buy.

    Interview Details

    Hiring and interviewing process was fairly straight-forward. However, training took longer than expected. The people there ranged from being serious about their jobs to ignoring their responsibilities. I was there when customers blatantly stole items and nobody else noticed - therefore, nothing was done.

    Interview Questions
    • Past experiences and what I intend to bring to the company.   Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview
  10.  

    Customer Service Specialist Interview

    Anonymous Employee in San Diego, CA (US)
    Anonymous Employee in San Diego, CA (US)
    Application Details

    I applied online. The process took 1+ weekinterviewed at Best Buy.

    Interview Details

    Went in to the store and met with two people at the same time. They asked basic interview questions and seemed to be focused on the team environment. I believe one was the head of mobile sales and the other I have no idea.

    Interview Questions
    • What is one way in you previous job that you went above and beyond the job description?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  11. 1 person found this helpful  

    Director Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Best Buy.

    Interview Details

    A series of multiple initial phone calls and then in-person interviews with senior staff, peers and potential subordinates. Was flown in from out of town. Tour of facilities was great, very hip and interesting place to work.

    Interview Questions
    • Background qualifications, approach to situations, toughest problem, management style   Answer Question
    No Offer
    Neutral Experience
    Average Interview

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