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Comcast Interview Questions

Updated 15 Dec 2014
Updated 15 Dec 2014
682 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    CAE - IP Support Specialist Interview

    Anonymous Interview Candidate in Horsham, PA (US)
    Anonymous Interview Candidate in Horsham, PA (US)
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at Comcast.

    Interview Details

    Applied for job on craigslist, received response within 1 week from an agent that works for manpower staffing. Manpower agent explained that the position was actually a full time Comcast position and was not temporary. Scheduled for background testing and interview. Performed a preliminary phone interview. A third party group performs the background checks and drug screening results. Interview performed by 2 supervisors from Comcast that you will actually work with if you receive the position. The two supervisors that interviewed me asked technical and customer service oriented questions. They then took turns explaining certain aspects of the job and left room for me to ask questions.

    Interview Questions
    Negotiation Details
    No actual negotiation everything followed the advertisement I received from the recruiter.
    Accepted Offer
  2.  

    Sales Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The interviewing process is done in two steps: First you will interview with a Sales Manager, then with a VP. The second interview is with both the manager and the VP. The process is relatively lengthy.

    Interview Questions
    • "If your top employee is consistently late or abusing company materials, do you discipline?   View Answer
    Accepted Offer
  3.  

    Field Care Liaison Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone screening then face-to-face interview on-site. Human Resources and several members of the hiring management team were present. Scored the job. Waiting for the next steps either via email or phone.

    Interview Questions
    Negotiation Details
    Non-negotiable at entry level.
    Accepted Offer
    Positive Experience
    Difficult Interview
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  5.  

    Field Specialist- Direct Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 4 weeksinterviewed at Comcast.

    Interview Details

    Recruiter set up interview. My supervisor was more interested in whether I could close a sale then learning anything about me specifically. That was a red flag I didn't pick up on till later on.

    Interview Questions
    • Asked me to role play against a competitor with him as the customer and wife not present.   View Answer
    Negotiation Details
    It was weird. The interviewer had no information. Dealt with HR Rep who was vague regarding compensation.. After insisting on more info, finally told me compensation beyond base pay would be covered during training. It didn't get covered until last day of 3 weeks of training in a big rush and only when I asked when would it be covered. Consequently, significant info got glossed over like the sliding scale going backwards that took away commissions if under 100% of quota even if missed by 1 point due to install is dues out of your control!
    Accepted Offer
    Negative Experience
    Average Interview
  6.  

    Business Sales and Retention Representative Interview

    Anonymous Interview Candidate in Greenwood Village, Arapahoe, CO (US)
    Anonymous Interview Candidate in Greenwood Village, Arapahoe, CO (US)
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Comcast in December 2014.

    Interview Details

    First step was the assessment test
    Next was a phone interview.third was a
    Interview with a supervisor and team face to face.call me a week later for a second face to face with another supervisor and team lead. My last interview was with manager and gm. Week later got a offer . very long process prepared to wait.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview
  7.  

    Service Center Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Comcast.

    Interview Details

    Basic. Two interviews and a final one on one with the VP. All standard situational questions. Be sure you ask as many questions as you can think of, they didn't offer much information. Ask about the training experience, mine was horrible. They also don't fill you in on how biased they are against the managers and will side with the employee every time if the employee can sell. Training consisted of showing me my store and introducing me to my employees. Be sure you know what you're getting into is the best advice I can offer.

    Interview Questions
    Negotiation Details
    Here's the offer, do you want it. I'd already set an expectation for what I was looking for salary-wise.
    Accepted Offer
    Neutral Experience
    Average Interview
  8. 3 people found this helpful  

    Customer Account Executive Interview

    Anonymous Interview Candidate in Fife, WA (US)
    Anonymous Interview Candidate in Fife, WA (US)
    Application Details

    The process took 3 daysinterviewed at Comcast.

    Interview Details

    3 interview process. 2 phone interviews and 1 face to face. The second phone interveiw is pretty hard. Lots of questions that need detailed answers. Study before you do the last two interviews. This was my second time going through the process.

    Interview Questions
    • Name a time when you had a goal that was set for you that was hard to hit? How did you handle it?   Answer Question
    Accepted Offer
    Positive Experience
  9.  

    XOC Technician I Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Comcast.

    Interview Details

    Interview to formal offer took 4 weeks. After offer I was scheduled for a drug test through Qwest Diagnostics and waited another 10 days for drug and background check to complete

    Interview Questions
    • Provide an example when you had to deal with a frustrated customer and how did you handle it?   Answer Question
    Negotiation Details
    No negotiations
    Accepted Offer
    Easy Interview
  10. 2 people found this helpful  

    Comcast Communications Technician Interview

    Anonymous Interview Candidate in Peachtree City, GA (US)
    Anonymous Interview Candidate in Peachtree City, GA (US)
    Application Details

    I applied online – interviewed at Comcast.

    Interview Details

    Two people were in the room. They asked around 30 questions. For example, Explain a time where you had to multitask and how did you deal with it. Another was, explain a time when you had to deal with an angry customer. One of the interviewers was a woman with short hair who clearly did not like me from the moment I sat down for the interview. The interview was to long and drawn out. They asked me a lot of questions which neither gauged my intelligence, nor the quality of worker I am. During the interview the one with the short hair gave me awkward looks as though she had already made her mind up about me. Overall it was the worse interview I have had from a company. Thank you Comcast. This interview and past customer service, when choosing which internet provider to go with, is why I am proud to call myself an AT&T customer.

    No Offer
    Negative Experience
    Difficult Interview
  11.  

    Finance Interview

    Anonymous Interview Candidate in Lynnwood, WA (US)
    Anonymous Interview Candidate in Lynnwood, WA (US)
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Comcast.

    Interview Details

    I applied in March online and didn't hear back until June. I had a phone interview with HR and and in-person interview. The in-person interview was supposed to be with the Finance team but only one analyst could make it. He was very nice and seemed interested in getting to know me. Basic questions were asked including a few behavioral questions. Not hard.

    Interview Questions
    • Describe your experience with excel. Why Comcast and why Finance?   Answer Question
    No Offer
    Positive Experience
    Easy Interview

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