Convergys Interview Questions & Reviews

Updated Aug 26, 2014
Updated Aug 26, 2014
332 interviews

Interview Experience

Interview Experience

63%
26%
10%

Getting an Interview

Getting an Interview

56%
17%
12%

Interview Difficulty

2.3
Average

Interview Difficulty

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Average

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Candidate Interview Reviews

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  1.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate  in  Pune
    Anonymous Interview Candidate in Pune
    Application Details

    I interviewed through a staffing agency. The process took 2 days - interviewed at Convergys in May 2013.

    Interview Details

    3 rounds of interviews. They will call you at 11 or 12 but the rounds will start only after 3.
    First will be a written test with networking related objective type questions.
    Then there will be an one on one operations round.
    Finally there will be a VNA test.

    Interview Questions
    Negotiation Details
    Had to join immediately. So could not serve the notice periods in previous firm. Got a hike of 50%.
    Accepted Offer
    Positive Experience
    Difficult Interview
  2. 1 person found this helpful  

    Subject Matter Expert Interview

    Anonymous Employee  in  Gurgaon, Haryana
    Anonymous Employee in Gurgaon, Haryana
    Application Details

    I interviewed through an employee referral. The process took a day - interviewed at Convergys in June 2012.

    Interview Details

    Too good. It was a nice experience that I ever had. I went there from one of my references but Whatever I saw I learnt was good.I would surely prefer my friends to get the job and life of convergys.

    No Offer
    Positive Experience
    Difficult Interview
  3.  

    IT Engineer Interview

    Anonymous Interview Candidate  in  New Delhi
    Anonymous Interview Candidate in New Delhi
    Application Details

    I interviewed through a staffing agency. The process took a day - interviewed at Convergys in July 2010.

    Interview Details

    Hiring is strictly based on communication skills and technical skill. Candidate is expected to be proficient in these fields.

    Interview Questions
    Accepted Offer
    Positive Experience
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  5.  

    Technical Support Officer Interview

    Anonymous Interview Candidate  in  New Delhi
    Anonymous Interview Candidate in New Delhi
    Application Details

    I interviewed through a staffing agency. The process took a day - interviewed at Convergys in June 2013.

    Interview Details

    I went to a job consultancy to gave the interview. The Company's HR was very friendly and they guided and cooperated during the interview. However, the interview was not very tough. The HR wants to test basic communication skills and fluency in English. I must say convergys provide good career platform for freshers who wants to start their career in international bpo.

    Interview Questions
    • It was not a difficult interview, The HR test your communication skills .No technical questions were asked.   Answer Question
    Negotiation Details
    The salary is based on qualification and total experience.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Assistant Command Center Interview

    Anonymous Interview Candidate  in  Gurgaon, Haryana
    Anonymous Interview Candidate in Gurgaon, Haryana
    Application Details

    I interviewed in-person. The process took a day - interviewed at Convergys in July 2013.

    Interview Details

    Excel round, Personal Interview , Technical round

    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    For Office 365 (Eps) Technical Support Officer Interview

    Anonymous Employee  in  Pune
    Anonymous Employee in Pune
    Application Details

    I interviewed through an employee referral. The process took 2 days - interviewed at Convergys in May 2013.

    Interview Details

    of the 4 rounds 1st was hr round jst to have a check on voice and accent 2nd was technical written exam 20 questns 10 mins all on exchange server ad and 2 or 3 on netwrking i clrd dat but dnt know how i clrd next round operations round technical hr interview round toughest of all was asked 15 question in all i remeber on ad win server 2008 and exchange server 2007 and 2010 managed to tell 8 correct cud not clear it

    Interview Questions
    No Offer
    Positive Experience
    Difficult Interview
  8.  

    CCO Interview

    Anonymous Interview Candidate  in  Gurgaon, Haryana
    Anonymous Interview Candidate in Gurgaon, Haryana
    Application Details

    I interviewed through a recruiter. The process took a day - interviewed at Convergys in September 2011.

    Interview Details

    4 rounds in total. Keep up the good work team.

    Interview Questions
    Negotiation Details
    Depend's how you sell yor self.
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Technical Support Engineer Interview

    Anonymous Employee  in  Pune
    Anonymous Employee in Pune
    Application Details

    I interviewed through an employee referral. The process took a day - interviewed at Convergys in May 2013.

    Interview Details

    the 1st round was an HR round. For freshers, the interviewee simply asked about the final year project. For experienced, he asked what kind of work you did and what were the problems/challenges you faced. This round was completely to check your voice and accent. The 2nd round was a technical test of about 10mins, all objective type consisting of questions related to networking, Active Directory, Exchange server.
    Could not make it further!

    Interview Questions
    • Technical test is tricky if you do not have knowledge about AD, etc.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  10.  

    Subject Matter Expert Interview

    Anonymous Interview Candidate  in  Bangalore
    Anonymous Interview Candidate in Bangalore
    Application Details

    I interviewed through a staffing agency. The process took 2 days - interviewed at Convergys in June 2010.

    Interview Details

    Interview process is bit lengthy. It starts from screening of the profile to the average 6 months rating. Post which there will be a written assesment, pannel round. Post selection one has to serve as Intern for 6 months and during his/her internship if there are any openings he/she will be moved to that role. Else back to agent.

    Interview Questions
    • Questions are related to job profile. if you are good at job you can crack it.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  11. 2 people found this helpful  

    Technical Support Engineer Interview

    Anonymous Employee  in  Pune
    Anonymous Employee in Pune
    Application Details

    I interviewed through an employee referral. The process took 2 days - interviewed at Convergys in October 2012.

    Interview Details

    1: Hr took interview for voice and accent so that he could take on those who's who where good in English.

    2: Technical test regarding the technology for which the requirement came.

    3: Telephonic round in that they asked us to talk about our-self and any something about a topic of our own.

    4: 1:1 Interview with Technical lead and Manager.

    5: If got Selected hr will call next day to give offer letter.

    Interview Questions
    • Unexpected Question: Live scenario based question on the technology and troubleshooting on the technology.   Answer Question
    No Offer
    Difficult Interview

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