Glassdoor is your free inside look at Convergys interview questions and advice. All 193 interview reviews are posted anonymously by Convergys employees and interview candidates.
Convergys Interview Questions & Reviews
Getting the Interview 195 Interviews
Interview Experience 187 Ratings
Technical Support Engineer at Convergys
No Offer – Interviewed in Pune Oct 2012 – Reviewed Oct 25, 2012
Interview Details
1: Hr took interview for voice and accent so that he could take on those who's who where good in English.
2: Technical test regarding the technology for which the requirement came.
3: Telephonic round in that they asked us to talk about our-self and any something about a topic of our own.
4: 1:1 Interview with Technical lead and Manager.
5: If got Selected hr will call next day to give offer letter.
Interview Question – Unexpected Question: Live scenario based question on the technology and troubleshooting on the technology. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Technical Support Engineer at Convergys
Accepted Offer – Interviewed on Pune Jan 2012 – Reviewed Oct 15, 2012
Interview Details
The process was easy although time consuming.
The Technical round was good, all that was required was logic.
The interviewers asked a lot of things including background, expectations, and weaknesses.
The desire to learn was respected.
Interview Question – None Answer Question
Negotiation Details – there was no negotiation, i was a fresher and had to accept what was company standard.
Helpful Interview?
Yes |
No
Problem with this interview?
Windows Systems Administrator at Convergys
Accepted Offer – Interviewed on Pune Apr 2012 – Reviewed Oct 06, 2012
Interview Details
First Round - The recruiter tests your knowledge with the servers
Second Round - Communications
Third Round - Written Test to understand your basic knowledge of the server.
Fourth Round - Personal Interview
Interview Question – How many Global Catalogs should be present in the domain View Answer
Negotiation Details – No, i am not so good at negotiation, as it is my first job.
Helpful Interview?
Yes |
No
Problem with this interview?
Business Analyst at Convergys
Accepted Offer – Interviewed in Bangalore – Reviewed Sep 10, 2012
Interview Details The Interview was lengthy and a full day process, but was worth.
Interview Question – 5 years in this company, where would you want to see yourself? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Service at Convergys
Accepted Offer – Interviewed on New Delhi Jul 2008 – Reviewed Aug 29, 2012
Interview Details Basic introduction, aptitude test , voice and accent and last process aptitude . once you clear all the rounds of interview salary was discussed in detail with the perks.
Interview Question – unexpected was for me to sale a loan as i was in for customer service Answer Question
Negotiation Details – no negotiation as i was satisfied with what they offer
Helpful Interview?
Yes |
No
Problem with this interview?
Technical Suppert Officer at Convergys
Declined Offer – Interviewed in New Delhi Jun 2012 – Reviewed Aug 15, 2012
Interview Details it was a normal interview. they check your persona, ur soft skill. and a bit technical part based on networking. first they start with the introductionand then slowly they move to the technical part
Interview Question – not that tricky Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Assistant III - Virtual Command Center at Convergys
Accepted Offer – Interviewed on Gurgaon, Haryana Jun 2011 – Reviewed Jul 18, 2012
Interview Details total 5 rounds of interview - 1st with HR, 2nd ith Manager, 3rd with Senior Manager, 4th - Versant, 5th with Client. Questions like personal introduction, current job profile, roles and responsibilities for the next level, maths and excel questions, communication skills.
Interview Question – Some maths questions and Situation based questions with Client, as to check how would you be able to deal with some situations when handling a team. View Answers (4)
Negotiation Details – What were you able to negotiate? What advice would you give others considering an offer?
Helpful Interview?
Yes |
No
Problem with this interview?
Cse at Convergys
Accepted Offer – Interviewed on Pune Sep 2011 – Reviewed Jul 15, 2012
Interview Details i was hired through a consultancy for convergys.After clearing all the rounds from the placement agency i was asked to sit for the last round which was going to take place in the company itself..there i went for my last roung of interview which i cleared as well...
Interview Question – no thing as such was difficult... Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Analyst at Convergys
No Offer – Interviewed in Bangalore Nov 2011 – Reviewed Jun 27, 2012
Interview Details Rite from the beginning it was not going either ways had a issue with the scheduling the interview date.
Helpful Interview?
Yes |
No
Problem with this interview?
TL at Convergys
Accepted Offer – Interviewed on Gurgaon, Haryana May 2011 – Reviewed Jun 28, 2012
Interview Details
Round 1:
Was a general HR round with focus on previous experiences, conduct and performance in the previous companies, last drawn salaries etc.
Round 2:
Was a operational round with focus on skills test, mathematics, IQ/Intelligence. It was a 1:1 interview which shortly turned out to be a group interview.
Round 3:
Was a round with the senior management with focus on personality test and final salary negotiation.
Round 4:
Was a ref check done with the previous employers.
Interview Questions
- What is the difference between a module and class module? View Answer
- What is ODBC? View Answer
Negotiation Details – Good and overall it was satisfactory considering the limitations on both sides
Helpful Interview?
Yes |
No
Problem with this interview?
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